I paid twice already...

Similar Questions

• I paid twice

  I paid twice the annual plan for first Pro CC. I thought that he had not worked the first time. How to cancel one of them?

  

  You the best Contact Customer Services

• I paid for the product, but it is still a demo! And I've paid twice!

  I paid for the product, but it is still a demo! And I've paid twice!

  [moderate]

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I pay for Creative Cloud [twice] already but when I installed Photoshop cc press 'BUY NOW' which is bad for me?

  I pay for Creative Cloud [twice] already but when I installed Photoshop cc press 'BUY NOW' which is bad for me?

  Hi itthipoll10380773

  Please try the following steps to resolve this problem:

  1. Rename the folder SLCache in SLCacheold, present at the following location:

     Windows: C:\Program Files (x 86) \Common Files\Adobe

     Mac: System/Library/Application Support / Adobe

  2. Rename SLStore file toSLStoreold, present at the following location:

     Windows: C:\ProgramData\Adobe

     Mac: System/Library/Application Support / Adobe

  3 Rename the OOBE OOBEOLD folder

  Windows : C:\Users\User name\AppData\Local\Adobe
  MAC: ~/Library/Application Support/Adobe

  Later, please try: connect and disconnect activate Cloud Creative applications

  Moreover, I recommend to contact customer service and cancel your subscription.

  Kind regards

  Rahul

• I've already paid twice for the photography for app package and CC always forces me to buy

  I paid the package of photography for app twice in one day and the CC app still asks buy me Lightroom and Photoshop. I have invoices and emails confirming the payments made. I can still see him BUY (for Lightroom) and the buttons TRY (for Photoshop) in the dashboard CC and they don't get updated. It is such a waste of money? I always have trouble renewing my monthly subscription, and it is by far the worst I've experienced on the renewal of the subscription plan and installation. I have already submitted a message to the support, but did not comment further.

  He has not updated the first time I set the payment earlier today and I tried to uninstall CC dashboard and put it back, once again before my 2nd payment. It was not updated either. I hope someone can help me with this. Thank you!

  check your account, Adobe ID Code

  If that's what you expect, Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

  otherwise, use a browser that allows cookies and pop-up windows, contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• Windows 10 updated and firefox freezed twice already

  After that I have upgraded to Windows 10 today, Firefox has seemed to work no doubt. But after some time, Firefox would freeze. I had to close firefox and restarted again. It happened twice today already.

  Firefox 40 is scheduled for release tomorrow. There will be a large number of compatibility fixes to the Win10 that are not in 39.0.3.

• My subscription turned to free and I paid twice! Can't argue with support too!

  Dear Sir

  Adobe has charged me twice! When I contacted the support by chat they told me they will issue the refund (for the second transaction) and support contact me in this regard. However, now I can't use any application as it turns out my subscription going on trial-based and it's over!

  I am trying to cancel my membership or try to obtain assistance via chat, but I can't even if it shows me as it's the only possible way to contact support.

  Any input on how to contact adobe in this regard will be appreciated.

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• Satellite L500/00W - gray screen with lines appeared twice

  Hello

  2 weeks ago, I bought a laptop Toshiba Satellite L500/00W and today I was reading something online that this grey screen with lines to come...
  He did so twice already... I do worry...

  This could be the cause? How should I do? This happen to anyone else?

  Thank you
  Lily

  Hello

  I m not L500 owner so I can't tell you if that happened or not.
  I A200 and U400 for my company and I didn t have shown such symptoms in the past

  He signed strange s if the display changes the brightness and display vertical lines.
  It might be a problem of display or something with the graphics card.

  If you see this new symptom then I would recommend connecting the laptop for external monitor to check if the same would be visible on the screen 2.

  If the same would be seen on 2nd screen there is a big chance that and GPU would be affected.

• Need help, Microsoft Fix it does not help. Running Win. XP Pro 2002 SP 3. I have already installed the "difficulty" to play videos

  I have already installed the Microsoft 'Fix It' to play videos
  and breaks down twice already and he did nothing for the problem.  I tried
  to download the upgrade Flash player three times and nothing happened.  He
  would not download on my computer at all.  Yes, I use Internet
  Explorer 8.  I do not use any player to play the video, any site with video on this topic
  or YouTube or anything with the video crashes the system.  Did I mention my
  System. is Windows XP Professional version 2002 Service pack 3 and Internet
  Explorer v. 8?  Help, please.

  Cheap flight,

  Guess what?  After writing the message that it wouldn't let me download the new drivers, I thought I'd go straight to ATI/AMD to see if I could download a new graphics adapter from them directly.  I did, and Voila!  computer running better, I can view videos now, and even, to my amazement, my wife Ipad becomes wiFi again.  I don't know why a new graphics driver would do all that but somehow it makes.  So, your advice worked quite well.  Also, I reduced my refresh rate slightly.  Maybe it helped a bit as well.

  Thank you!

• A particular image download and been fresh twice

  Hello

  I was downloaded an image #50428088 twice already, and was charge me but won't download the image. I made 2 other images of license and work without problem. Is there a way to get the 50428088 credit # as does not work.

  Hello

  The credit has been added - you should see 7 licenses instead of 6.

  Please check the response of the EBQ regarding the download and let her know if you still have any questions.

  Thank you very much

  Bev

• Download Adobe EDP Pack and paid for Acrobat

  Why is there no download? Ive paid twice more and still not the download button!

  Pack of PDF is not no matter what "Download"; It works via Adobe Reader, or directly on the site https://cloud.acrobat.com/ .

  Acrobat (Standard or Pro) can be downloaded from the download site standard http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

  P.S. I do not understand why you would Pack PDF and Acrobat, as Acrobat all (and more) who can make the PDF package can.

  [subject moved to Acrobat.com Services forum]

• I was charged twice a month since the beginning of my subscription, please help.

  Hello

  I have attached to the top to creative cloud in January, everything worked fine dose and still.

  However on my most recent credit card statement checking I noticed that I had been charged twice. Then I checked my Adobe account and it seems that I was signed up to two subscriptions and have indeed paid twice since the beginning.

  My credit card company have confirmed that this is what happened.

  I spoke to a customer representative during the installation of chat on the Adobe Web site over the weekend. She confirmed (or at least told me) she could see the problem and my money was refunded. I asked if all the money has been repaid and she said 'yes '. I have a recording of this taped conversation with the file number.

  On checking my credit card today no refund was received for just this month or the entire period.

  Next course of action was on the phone. After an hour of hold I got to an advisor who took my e-mail address then claimed that he couldn't hear what I was saying and hang up. Large.

  Another phone call and this time I go to the turnover. Sales answered my call very quickly but to explain the problem, said she could not help and I was transferred to the customer service.

  What can I do to get this sort? I don't seem to be able to move on to someone who is willing to help.

  Hi Richard, I checked your account and has confirmed the double charges. We will get your refund processed as soon as POSSIBLE. Thank you, Madison

• [T520] Good reported battery capacity

  Hello

  Have looked through the forum, I did not find anything related.

  I bougth my T520 in April in the United States. It has a battery 6-cell 55 ++. Its capacity should be 57Wh 10.8V (this is what is written on it), but my reports Power Manager only 47.7Wh and it has been like this since I bought it.

  design fees: 47.52 Wh

  design voltage: 10.8 V

  Full charge: 47,70 Wh

  Other fees: 47,70 Wh

  voltage: 12.21 V

  FRU part number: 42T 4791

  Serial number: 22793

  Number of cycles: 7

  Bar code number: 1ZHFH13JLXP

  Manufacturer: SANYO

  I paid and charged twice already and nothing has changed.

  Also it can reach 4 hours on battery.

  All updates installed win, all apps from Lenovo are BIOS to most recent day.

  
  

• asks to buy the product

  I paid for a student two months ago account and payment goes out twice already, but my application manager keeps saying I need to buy the product... What is the problem... ? In addition, it keeps asking for a serial number and online, he says that the student versions is not the serial numbers.

  Make sure you use a good email address

  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  If your products always ask for the serial number, then check your entries once hosts file

  Log, activation, or connection errors. CS5.5 and later versions

• Installation of photoshop on multiple devices

  Hi all

  I have an Adobe CC membership and programs installed on a computer. I recently another device and I was wondering if the same programs could be installed on a 2nd machine? I connected and tried to download, but it doesn't seem to allow me to work on the 2 devices. When a program is used in a device, the other device cannot be used.

  See you soon

  Chin

  By chance have you activated the CC on your old computer twice?

  When install you it on the third computer or for the third time & when activate you, if it installed & activated twice already, there will be a possibility to disable previous computers, please click that. (To disable preinstalled machine, open any application Adobe CC > Help Menu > Signout.)

  Then it will allow you to activate on your new machine,

  Now you can go to your first computer, disconnect & reconnect CC Desktopp app, launch any product, if there is no product to buy, which invites there will be an option for "software license", please click on the & sign.

  It will reactivate the CC on the first machine.

  You have already disabled it a machine, so you can activate it on the third computer.

  http://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivat ion - prod.html #deactivate - problem

  In case it is still not resolved, please contact Adobe to

  http://Adobe.LY/yxj0t6

  Please refer to:

  1. Creative Cloud applications unexpectedly back in the test mode. CS6, CCM
  2. I'm creative Member Cloud, why my application launches as a trial? Mac OS 10.7.4
  3. software creation says cloud my free trial has expired, but I have a paid subscription
  4. Re: Creative cloud for teams - second computer installs only as trial version
  5. Using creative cloud | Install, update, or uninstall applications

  It will be useful.

  Concerning

  Baudier