I provider ISP has changed. I get a window pop up asking me to open the server ISP 'old '. How to delelte this pop-up window?

I changed Time Warner to AT & T.

Hi J Clifford,

Thanks for choosing Microsoft Community to post your question!

According to the description above, it seems that you've found a popup asking you to open the old ISP server. I'll be happy to help you.

For help with this question, I ask you to answer the following questions:

1. What is the exact full error message that you receive?

2. When you receive this error message? It when starting up or what tries to access the Internet?

3. are you using the cable or the wireless internet?

While your answer above information, refer to this method and update us with the results.

a. open Control Panel (Classic view) and double-click Network and sharing Center icon.

b. now, click the Customize option in the network and sharing Center.

c. click on merge or delete network locations.

d. check if the network is not in use.

e. If it is in usable condition, then open the network and sharing Center window and click Manage Network Connections in the left pane.

f. right click on the desired network connection and select Disable.

g. click continue if prompted by UAC.

h. now, the network disabled in the fusion or network places window, and then press on delete button delete.

i. click on the Yes button to confirm.

For all windows questions do not hesitate to contact us and we will be happy to help you.

Tags: Windows

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