I ran Microsoft Security Scanner, which has removed a virus in a few days, however, he's back, it is "Win32/Pdfjsc.G.
Not sure if this is the right category for virus removal - it's also a security issue.
I ran Microsoft Security Scanner, which removed a virus.
in a few days, however, he's back. I just ran the scanner even once, it identifies and remove Win32/Pdfjsc.G
can anyone tell how to prevent him from returning?
Thank you very much.
joy
The safety of MS Scanner will not prevent your system from being infected again - you need to use another product to help with that.
No single analytical tool seems to know everything, so it is prudent to use more than one.
Microsoft is not in cases of prevention, detection or removal of malware - that aren't their specialty. There are other companies where the removal, prevention and detection of malware is their specialty and that's all they do all day long.
Why are we expect or ask Microsoft to surpass in the areas where it's not their job?
We do not know enough about your system for now, so see if you can get it cleaned up and stabilized first and then decide what to do next.
If you still think your system may be achieved a malware, I would do these things before you start any troubleshooting effort:
Download, install, update and do a full scan with these free malware detection programs at:
Malwarebytes (MMFA): http://malwarebytes.org/
SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
They can be uninstalled later if you wish.
Download and run Hitman Pro here and during installation to be 100% sure to refuse the installation of toolbars, decline any e-mail options, nothing to do with Bing or MSN, perform a scan time, accept no e-mail and activate the free license:
http://www.SurfRight.nl/en/downloads/ (make sure you get the free version)
Download and run TDSSKiller from Kaspersky:
http://support.Kaspersky.com/viruses/solutions?QID=208280684
The scans by operating clean, then to solve any problems.
If you still think that you have any questions, then proceed as follows:
Since the Microsoft Answers forum does not have any kind of information system request when a new question is asked, we know absolutely nothing about your system. Not knowing the basic information a problem prolongs the frustration and the agony of these issues.
Thank you MS Answers, allowing the resolution of simple problems as frustrating and a lot of time as possible.
Provide information on your system, the better you can:
What is your system brand and model?
What is your Version of XP and the Service Pack?
What is your Internet browser and version?
Your system's disks IDE or SATA drives?
Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..
The question was preceded by a loss of power, aborted reboot or abnormal termination? (this includes the plug pulling, buttons power, remove the battery, etc.)
The afflicted system has a working CD/DVD (internal or external) drive?
You have a genuine XP installation CD bootable, which is the same Service as your installed Service Pack (this is not the same as any recovery CD provided with your system)?
Do you see that you think not you should see and when you see it?
What do not you think that you should see?
If the system works, what do you think might have changed since the last time it did not work properly?
Tags: Windows
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