I received 3 phone calls informing me that Windows Defender is hurting my computer and they will refund my money.

* Original title: Windows Defender

I received 3 phone calls informing me that Windows Defender is hurting my computer and they will refund my money. He also wants me to turn on my computer... I put him up until I can get the information... is it a hoax?  Thanks for any help...

Hello

Windows Defender is the antivirus integrated in Windows 8/8.1/10 and do NOT harm your computer.

It protects your computer.

@@@@@@@@@@@@@@@@@@@@@@@@@@

Here's the advice I give on this type of phone calls:

It's a scam.

We have all the errors and warnings in our Event Viewer, which is another ploy they use to scare you

Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

You are the only person who knows if you gave them remote access.

If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.

If you use your online credit card, cancel and get a new one issued to you.

And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

There is an article in the link I'm you provide at the end of this one

Read this Information from Microsoft:

"Avoid scams to phone for tech support.

http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

Don't be fooled of unsolicited calls. Don't provide personal information.

Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

Report phone scams

See you soon.

Tags: Windows

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