I received a call from a "Mercaway" on my computer and now it's all messed up

Do yu know Mercaway?

Sunday, November 5, 11, in the early hours, I received a call from a "Mercaway" saying that they were affiliated with "Windows" & they had to access my files because they were overloaded with viruses (37,000), they were in California. Now, my computer is all messed up. Wells Fargo called to say that it was not a recognized site.

Can so please let me know how this connection has been.

Thank you

bonniesue gonzalez

Do yu know Mercaway?

Sunday, November 5, 11, in the early hours, I received a call from a "Mercaway" saying that they were affiliated with "Windows" & they had to access my files because they were overloaded with viruses (37,000), they were in California. Now, my computer is all messed up. Wells Fargo called to say that it was not a recognized site.

Can so please let me know how this connection has been.

Thank you

bonniesue gonzalez

Very bad. You have been scammed.

This is a scam and that is becoming more and more common lately. But even worse, if you let them into your computer, who knows what damage they did here or what confidential information they stole.

So, I highly recommend that you do both of the following immediately:

1 do a clean reinstall of Windows.

2. change all your passwords, especially all of banks or other financial sites.

Tags: Windows

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