I received a phone call from someone claiming to be windows saying that my computer has been infected.
only, I was contacted by a person claiming to be windows saying that my computer has been infected and he called for help. He hit me the windows and "R" key at the same time. Then I typed in "eventvwr" and who showed me a list of some events with indicator red and yellow. Then he wanted me to go back and enter "iexplore www.support.me", so he could fix my computer. I became very suspicios and did not continue with his appeal. Is it a hoax or someone really trying to help me? Because I did not communicate with him, I feel that this is not a legitimate operation. Thanks for your help.
Hello
It's a scam.
Microsoft does not contact you unless YOU have made prior arrangements with them to do.
There is an article in the link I'm you provide at the end of this one
Read this Information from Microsoft:
"Avoid scams to phone for tech support.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
Helpdesk Windows
Windows repair center
Microsoft technical support
Microsoft technical support
Windows Support Group Technical Department
Microsoft Research and Development Team (team of Microsoft R & D)
Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.
We have all the errors and warnings in our Event Viewer
That's what you do if you never give them remote access.
If you gave them remote access and you do Internet banking, contact your bank, explain, and change passwords.
If you use your online credit card, cancel and get a new one issued to you.
And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.
See you soon.
Tags: Windows
Similar Questions
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Original title: windows scam
can u tell me what are all the files in the windows/inf folder, I received a call from someone claiming to be windows saying that my computer has malaciuos spyware etc on it, and they are located in the inf file that is to say the driver FILES the PNF
Hello
Of course these are SCAMS!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIn the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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I received a phone call from someone claiming to be windows and I have stupisly access to my computer, but does not give them the credit card details. This could be a problem
Hello Ann,.
If you allowed them access to your PC, then it is a problem. I considered reinstalling my OS and change all my passwords. It would also make sense, if you use the online banking etc., to inform your bank that you have a security hole on your PC. This will alert them to anyone using your current password to the Bank etc.
This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.
John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com
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I received a phone call from someone claiming to be a "Microsoft certified technician.
I received a phone call from someone claiming to be a "Microsoft certified technician. Says that Microsoft has received error messages indicating my computer has downloaded many malicious files and wants to end it through my computer. This happened to someone else? I guess it's a scam.
Thank you for this information .my computer is locked. information read to needing a password before you can open your computer. I stopped and will not open up to what some tec watch. I am now on my laptop.
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I received a phone call from someone claiming to be from Microsoft, it's a scam
A few hours earlier, I received a phone call from someone claiming to be from Microsoft. TO NUMBER A BLOCKED (no caller ID). Said that they were receiving messages from my computer it has been infected by a virus. I ran the two Windows Defender and Malwarebytes, and as MANY say that NOTHING malicious was detected.
Please advise me how to proceed. I asked them to call back tomorrow.
Thanks in advance,
PAM
This is a scam that last for years. Microsoft never does unsolicited phone calls.Is calling, Microsoft, a scam?
http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19
It's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft
Avoid scams to phone for tech support
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Do not fall for phony phone technical support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx
Aggressive, persistent Windows tech support fraudsters continue to track consumers
http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers
What is a certified Microsoft [or] partner?
http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html -
I received a phone call from someone who claims to be from winddows. He asked me to let him helping me adjust my event log to make it safer. Was - this legitimate?
Hello
No, it's a SCAM!
In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
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I received a phone call from someone claiming that I had a virus
I received a phone call from the India, claiming I had a virus, and it seems that I do... I followed the steps, they gave me, but I was unable to give them remote access to my computer (IE; take control). I found out because it is a scam.
As they were unable to access remotely are they still able to access my personal information?
And will install an antivirus on my computer to get rid of the virus known as I have now?
Thank you.
Hello
Looks like a scam. Please do not hear these calls. If they failed to take control of your computer, then there is no need to worry.
I suggest that you download, install and run Microsoft Safety Scanner and check if it helps to flush out the virus.
I would also say that you used your main security software of Microsoft Security Essentials .
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I received a phone call from 647-931-5619 today saying that Michael was to Microsoft support and they received our computer error messages that have malware and viruses on our computer. You call people to warn him of this?
Scam.
See: http://www.microsoft.com/security/online-privacy/msname.aspx and
See: http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
- Helpdesk Windows
- Windows repair center
- Microsoft technical support
- Microsoft technical support
- Windows Support Group Technical Department
- Microsoft Research and Development Team (team of Microsoft R & D)
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I received a phone call that is supposed to come from this authorized microsoft resellerwww.onlinetechmate.con try to enroll to allegedly clean my computer system. They pushed this sales pitch for more than an hour and even remote access to my computer. When I refused to sign for their services without any evidence of service ensure the cooperative who identified himself as "norman" be made a 'mac' froze my system laughed and told me to ' f * ck off "before slamming down the phone! everyone is aware of this Organization of stuffing and what I now have to sue in the courts to destroy my computer system? I asked Microsoft if they are willing to take responsibility for their actions of authorized dealers and am still waiting for their answer?
* original title - never dealt with an organization of cowboy www.onlinetechmate.com? * 0
It is a scam, there are several ongoing. Microsoft has nothing to do with it, and they aren't MS authorized resellers. If you let them take control of your computer remotely, you should be ashamed of yourself.
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I received an Email my computer saying has been infected by a Email of Virus.My does not open, it says that my data is corrupted. What can I do about it.
Hi grahamfordy,
It's probably a scam. Please see article with some additional information:
http://www.Microsoft.com/security/online-privacy/msName.aspx
I hope this helps!
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I just got a phone call from a person stating they are from Microsoft saying that my computer is infected. They asked me to run something and then they gave me a webiste to type. I was very tired and I asked for a phone number and she gave me 1-416-915-3536 or 1-800-500-44600 and ask Christine.
Is - is this legitimate?
Please notify. Thank you... Bernadette
It is a scam. Whatever you do, don't let them get close to your computer. MS does not have that kind of appeal.
Good luck.
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Telephone scam
I received two calls this morning, an hour outside, a male born foreigner (Indian accent) claiming to be technical maintenance for Microsoft. Said that they have received my computer error messages and it is probably due to a virus or malware. I wanted to turn on my computer, so he could prove to me. Is it a scam? What should I do?
Hello
Yes, it's a SCAM!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIn the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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Virus scam call saying that my computer has been infected
I also had a call from scam by telling my I had a virus. I looked at Event Viewer, but never allowed them access. As soon as they wanted to pass me I hung up. Should I take any other measure? I run a Norton scan which seemed complete system?
All advice welcome
If you did not have access to your computer or that you have not installed all the software that they have you asked to install, then you have nothing to fear.
"AMBER24" wrote in the new message: * e-mail address is removed from the privacy... *
I also had a call from scam by telling my I had a virus. I looked at Event Viewer, but never allowed them access. As soon as they wanted to pass me I hung up. Should I take any other measure? I run a Norton scan which seemed complete system?
All advice welcome
-
I received a phone call from someone who claims to do with Microsoft.
Original title: scam?
I received a phone call from someone who claimed to be 'windows', and he said that they had received a message from my computer that he downloaded a virus. When I asked to get her phone number to call to check, that we have been disconnected. What is the scam here? I traced the call to 253-802-0309, which is International Telecom.
Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Microsoft issues never not solicited for phone calls of support or security.
These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.
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I get phone calls from a person claiming to be windows saying that my computer might display errors and I have serious problems. He has a strongly accented voice and wants to connect to my computer so he can fix. Is - is this legitimate?
No, it is NOT legitimate. It's a scam. Don't need to. Microsoft does NOT call people like that.
Good luck.
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