I received a phone call today (a third) saying that my computer has been hacked and that they need to get into my system for necessary repairs

* O.T. > phone call

I received a phone call today (a third) saying that my computer has been hacked and that they need to get into my system to make the necessary repairs.   They have stated that they are from Microsoft but I didn't honestly believe that.  Has anyone else had these calls?

Thousands have and you have reason to be wary.

Read this

http://blogs.Microsoft.com/Cybertrust/2014/06/26/is-that-call-from-Microsoft-a-scam/

Tags: Windows

Similar Questions

  • I received a phone call supposedly from Microsoft saying that you receive many messages from my computer problem

    original title: Ammyy

    Today, I received a phone call supposedly from Microsoft saying you receive many messages from my computer problem and they gave me the address of the site above to verify the call.   They said that my computer has a virus, and they wanted to remove the virus.  I'm really uncomfortable about this supposed Microsoft contact.   They are part of Microsoft, it is a legal company of Microsoft, it is a society of Ammyy

    Hello

    of course, it's a SCAM

    they want or money on your part for programs without value or make an identity theft on you to get even more money and get your internet banking passwords and credit card information, you get allows you to download the software to 'fix' or 'test' for your computer

    read this:

    http://www.Microsoft.com/security/online-privacy/msName.aspx

    Microsoft has none of the unsolicited telephone calls to help you fix your computer

    In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

    Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

    Treat all unsolicited sceptically telephone calls. Don't provide personal information.

    If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

    If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

  • I received a phone call of Support world says that I have the virus-scam?

    I get phone calls from people who say they are "Computer Maintenance Service" and when asked the name of the company, they say that they are the Tech Support world. They say that they are phoning as there is a problem with your computer with viruses and they are willing to fix it. Then, they ask to turn on your computer and call up the menu 'run '. They ask then type in 'EVENTVWR '. IS IT A CON TO HAVE ACCESS TO MY COMPUTER?

    I get phone calls from people who say they are "Computer Maintenance Service" and when asked the name of the company, they say that they are the Tech Support world. They say that they are phoning as there is a problem with your computer with viruses and they are willing to fix it. Then, they ask to turn on your computer and call up the menu 'run '. They ask then type in 'EVENTVWR '. IS IT A CON TO HAVE ACCESS TO MY COMPUTER?

    SCAM.

    Just tell them NOT to do hear again... Yes, roughly. brutally and hang up.
    They are leeches! For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.

  • Receive a phone call from someone who says that my system is infected.

    Phone calls

    Someone keeps phoning to tell me that there is a problem with my computer. They say they are windows and I could turn my computer and follow their instructions. At this point I simply hang up the phone as I suspect that they aren't what they say they are. Is this normal for windows to do this? Does anyone else have this problem?

    Hello

    It's a scam.

    Microsoft does not contact you unless YOU have made prior arrangements with them to do.

    There is an article in the link I'm you provide at the end of this one

    Read this Information from Microsoft:

    "Avoid scams to phone for tech support.

    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    Don't be fooled of unsolicited calls. Don't provide personal information.

    Here are some of the organizations that cyber criminals claim to come:

    • Helpdesk Windows

    • Windows repair center

    • Microsoft technical support

    • Microsoft technical support

    • Windows Support Group Technical Department

    • Microsoft Research and Development Team (team of Microsoft R & D)

    Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

    We have all the errors and warnings in our Event Viewer

    If you gave them remote access and you do Internet banking, contact your bank, explain, and change passwords.

    If you use your online credit card, cancel and get a new one issued to you.

    And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

    See you soon.

  • Received a phone call from a person saying that having a virus.

    My son received a call saying a virus was on the computer.

    He made a left computer, right click on manage, 2 left on event viewer and a right on applications.
    He decided to hang up and almost everything what he done right and done a scan with out ware webroot virus.
    The people called and tried to make him do it again and he hung up.
    The computer is now infected? At these actions give them access to anything whatsoever?

    My son received a call saying a virus was on the computer.

    He made a left computer, right click on manage, 2 left on event viewer and a right on applications.
    He decided to hang up and almost everything what he done right and done a scan with out ware webroot virus.
    The people called and tried to make him do it again and he hung up.
    The computer is now infected? At these actions give them access to anything whatsoever?

    No! If someone calls out of the blue and told you that your pc is infected... it's a scam!

    Next time tell them you call the police, then hang up.
    They will tell you probably download and install something. If you do this, you're screwed.
    Your son has done the right thing by hanging up.
    Just a call cannot infect your pc. If it does not install anything they wanted install you and it does not give them access so it's no problem at all. Just a scam gone sour.
    Don't worry, your son has done the right thing.
    Sébastien.
  • I rang microsoft to inform him that I received 2 phone calls today claiming to be them

    I received two phone calls today claiming to be from Microsoft saying that they have identified problems on my computer and trying to make me respond online. I called microsoft to let them know, and they put the phone clean on me! How can I inform Ms. this type of scam is underway and get them to warn users as was done in Australia in the summer 2010?

    Hi MartinMcCluney,

    These calls are false calls made by some offenders.

    Refer to the bottom of thread for more information on these calls.

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/i-received-a-phone-callemail-from-someone-saying/98a199f4-82cd-4433-b333-045451b89e2d

  • My phone has been hacked, and what should I do to ensure that my account is blocked?

    I received a message below on the home screen (before I unlock it) from my iPhone and iPad. It seemed strange to

    me because the battery upward at the top right is in color and it's prompting me to e-mail to a gmail account. When I received this message, it triggered an alert «I lost my iPhone/iPad»  I tried to access my icloud and he stated that it was inaccessible. I turned off the camera and turned it back. Then I changed the password on my icloud account and have not had a problem so far.  My phone has been hacked, and what should I do to ensure that my account is blocked?

    < image edited by host to remove personal information >

    Your iCloud account is compromised and the criminal who did it trying to extort the money from you.

    Contact Apple for assistance with the security of the Apple ID - Apple Support accounts

  • I received recent phone calls from someone who says they are with Microsoft

    I received phone calls recently from a person saying they are with Microsoft and that my computer has been downloading unnecessary files.  They claim they know because the error and warning messages are sent to the Inbox of Microsofts.  I am reluctant to talk more with them.

    How can I be sure of who's calling?  In addition, if it is true, how can I check my computer?

    Hello

    Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

    Please see:

    https://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    Microsoft issues never not solicited for phone calls of support or security.

    These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

  • My address book has been hacked and my contacts receive e-mail messages. How can I stop this?

    Copied spam my address book so that I wasn't using email

    I use Windows XP and Outlook Express 6.  Recently, while I was on the Net, but not by e-mail, spam has been received and sent himself to a lot of people in my address book under my own name and e-mail address.  He led "this kit changed my life", and it seems to research at various forums of discussion it has been around for several months, always with various English misspelled and poorly punctuated texts with without capital letters and a hyperlink to sites with names of different people.  I changed my e-mail address and password in a day, but my contacts has often received several versions of spam in the coming days.  My computer has been professionally checked and has no infection, and I thought that I was sufficiently protected by AVG Internet Security 2012 and my ISP (BT).  I hope that my new email address is more difficult to discover by chance, but is it possible that I can avoid this kind of thing does not happen?  For the moment, I completely emptied my address book and print on screenprints, which is a nuisance, but at least there is nothing to hack.  It is obvious that the text was spam when I opened then Outlook Express, because there were several notices referring to obsolete addresses NDR spam itself, I have the above would be deleted immediately if I had known, he had come, because it was so obvious, being on a scheme to get rich quickly and terrible English and sender's name was a pretty ridiculous (which I forgot in my haste of) delete spam).

    Hello

    Which is called Spoofing and its pretty easy for a spammer to make. Of course, it does
    it look like you or the other person has sent the e-mail. Someone intercepted an email and
    It may not be you who caused him. Account of a friend could have been consulted
    or even someone could have sent an email on your behalf to someone else who has been
    compromise. Your friend can access headers and block the real senders of
    those who will change often.

    How to read the message headers
    http://www.emailaddressmanager.com/tips/header.html

    What Email Headers can tell you about the origin of Spam
    http://email.about.com/cs/spamgeneral/a/spam_headers.htm

    E-mail spoofing
    http://en.Wikipedia.org/wiki/E-mail_spoofing

    E-mail spoofing and Phishing
    http://www.mailsbroadcast.com/email.broadcast.FAQ/46.email.spoofing.htm

    Understanding E-mail Spoofing
    http://www.windowsecurity.com/articles/email-spoofing.html

    Fraudulent emails (false)
    http://pages.eBay.com/education/spooftutorial/

    Google search - email Spoofing
    http://www.Google.com/search?hl=en&EI=FB1nS9DiNo7CsQPNhKGdAw&SA=X&Oi=spell&resnum=0&CT=result&CD=1&ved=0CAgQBSgA&q=email+spoofing&spell=1

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Are you aware of fraudulent callers purporting to represent Microsoft? I received a phone call from a man claiming that he was calling on my MS Windows System.

    I received two telephone calls from a seller who claims to represent Microsoft saying that my computer was "unwanted download."  He has given two different names for him society, something like 'Windows provider Services' the first time and was the call from a blocked number.  He directed me to some information in my System Manager (right click on computer, then Event Viewer) who recorded downloads of updates to MSWindows (lucky I knew what I wanted to).  I wanted Microsoft to know that there were people claiming to be outside suppliers working for MS calling and giving misleading information.  I do not see who to contact about this, so I'm posting this information here, hoping someone will pass this along to the appropriate Microsoft part.

    I had my Windows operating system from a seller so I knew from the start (before even that I was their number has been blocked) that I was dealing with a fraud, but the guy was very persistent and had an accent of the Indian subcontinent, so if I didn't it would have been pretty convincing.
    In any case, I hope that this help catch the guy.

    This is a very common scam, many people have reported what happens to them recently on here, your chance that you could avoid to do this,

    http://www.Microsoft.com/security/online-privacy/msName.aspx

  • Received a phone call from someone who said that Microsoft has detected an infection "in my area".

    Original title: call suspicious

    I just got a phone call from a person informing him that Microsoft have detected an infection "in my area" and asked me to sign my PC and do things.

    When I challenged him name and a number, who they were and that I had installed Norton they were insistent they were Microsoft form and all the PCs in my house are currently as being at risk.  I informed this was not convenient as about getting out and they said they'd call me back on Monday morning, but to be careful using our pc of this weekend.
    I don't want to dismiss it completely just in case, can you advise if there is a current problem?

    Hello

    Of course, it was a SCAM!

    Avoid scams to phone for tech support
    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
    Watch groups. Arm yourself with knowledge.

    The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
    (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
    (BJA).
    http://www.ic3.gov/complaint/default.aspx

    No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
    computer. So that's the fraud or scams to get your money or worse to steal your identity.

    Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
    phone calls to help you fix your computer
    http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

    Scams and hoaxes
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

    Microsoft Support Center consumer
    https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

    Microsoft technical support
    http://support.Microsoft.com/contactus/?ws=support#TAB0

    Microsoft - contact technical support
    http://Windows.Microsoft.com/en-us/Windows/help/contact-support

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • I got a phone call from someone who says that my computer is downloaded illegally by someone else, is it a scam?

    I got a phone call from a person in India who says that my computer is downloaded illegally by someone else. I don't know if I should trust him because he wants to me exactly what he said while I'm on the computer

    * original title - a particular phone calls *.

    Thank you very much I am so happy that I said no.

    Hello

    You are welcome

    Certainly, they may seem convincing well!

  • My friend's e-mail has been hacked and I received a scam 419 asking for $2. 5K "because he was in trouble. My e-mail address will be used to send all the people in my address book a similar message?

    This message was a typical nigerian scam (419), where someone sympathize with you and/or hacks in your email then tells friends, you are in a strange country and someone stole your wallet and $2,500 need related to you.

    Because this happened to my friend, I'm afraid that my own email address has been compromised.

    Microsoft has responded to my report with the type 'keeps' email but does not guarantee that they would take care that my own email would not be for the same uses.  How can I stop my own friends in my address book to my hotmail account to receive the same message "allegedly coming from me?

    Thank you!

    It seems that the only thing they have is your email address that is not desirable, but not a disaster. I suggest you (in this order):

    1 scan you PC for malware using at least 2 good name * anti-malware products. Assuming that you have a product of real-time protection in place (for example, Norton, Microsoft Security Essentials) use it as a. The other could be the free www.malwarebytes.org demand scanner.

    2. now that your pretty confident that your PC is free of malware change your password for a very tough - it is one of the most important things you can do to secure messaging accouunts (such as Hotmail). For advice about strong passwords, see:

    http://www.Microsoft.com/en-GB/security/online-privacy/passwords-create.aspx

    https://www.microsoft.com/en-gb/security/pc-security/password-checker.aspx .

    Always use a different password for each different account otherwise if an account is hacked other accounts is more vulnerabe to be hacked too.

    Finally, if you are really worried then change your e-mail account and close the one they know.

  • Someone called saying they were Microsoft and say that our computer has been hacked

    Don't know how to do this. Don't know what to believe. I cut the person. Is it possible to contact Microsoft and ask about it?

    HD

    Its a scam.  A well known and long-lasting.  Microsoft will never ask you for personal information (they already have them) and you never call cold.  Nor do they send messages of anti virus-

    They are the partners who do this nor Microsoft does not only

    See below for additional information on this topic and what to do and how Microsoft works:

    http://www.Microsoft.com/security/online-privacy/msName.aspx
    http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  • I received a phone call from someone who says they come from windows and want to check on my computer eventvwr

    This call is legitimate?

    It's a scam.

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/scam-telephone-calls-from-people-claiming-to-be/00a5fdb4-4242-4083-9f5e-405587b29bd2

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