I received an email telling me that I have to go from xp to windows 7. Is it a scam?

In fact, it was my 76 year old mother.  She has followed the link in the email and paid $110 to get the download to upgrade its system - is it a scam?

Yes, it is definitely a scam,

Microsoft not campus any user to upgrade, as the version of the operating system on the computer is completely users the choice

I would certainly advise to verify the sender of email, and then ask for an immediate refund, if they fail to do so, file a complaint against them.

And yet one thing to ensure that credit card information are safe also that this may be an attempt to possible identity theft

Tags: Windows

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    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0x8004FE21
    Code of Validation caching online: 0x0
    Windows product key: *-* - 73CQT - WMF7J-3Q6C9
    Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
    Windows product ID: 00359-OEM-8992687-00010
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    Architecture: 0 x 00000009
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    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
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    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

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    Cached result: n/a, hr = 0 x 80070002
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    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

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    [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\slui.exe[6.1.7600.16385], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
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