I received notice that some web pages I visit requires Flash 10, I have only flash 9. I followed the instructions from Adobe on UN-install Flash 9 and downloaded Flash 10.1, which is what they recommended for my computer.

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• 5.7.1 Lightroom and NIK collection. I installed Nik Collection correctly. I followed the instructions from Adobe for importing the plugin in Lightroom. If I go to "photo" / "past to" (I use the Italian version, so I don't know if the translation of the po

  Lightroom 5-7-1 and NIK Collection. I installed Nik Collection correctly. I followed the instructions from Adobe for importing the plugin in Lightroom. If I go to "photo" / "past to" (I use the Italian version, so I don't know if the translation functions and controls is correct!) happens that all plugins are visible but not active. And even the default plugins are no longer active. I have repeated several times the procedure installation, but without result. Can anyone help? Tiziana

  You may need to do a manual install. See if this link helps:

  https://support.Google.com/nikcollection/answer/3002259?HL=it

• Why my external speakers does not connect? I followed the instructions from microsoft and it happens that the 'device' is working properly.

  Speakers on my lappy (old dinosaur, sorry) not computer savvy works fine, but I can't seem to connect external speakers. I did the thang check sound and speaker and sometimes peripheral works properly, but it does not help at all,...

  Hello

  1. What is the brand and model of the speakers?

  2 are these speakers work on any other computer?

  Please follow the steps from the link below.

  http://Windows.Microsoft.com/en-us/Windows/help/no-sound-in-Windows

• My family disappeared in adobe acrobat reader. The icon of adobe is always on my screen and I can't return Acrobat. What should I do?

  How to bring back my Adobe Reader? I have more access to it.

  Hi Pecos2Paul,

  Please check the Program files on PC or Mac Applications folder.

  If in case, you are not able to locate it on your machine. Please install it here: Adobe - Adobe Acrobat Reader DC Distribution

  Thank you

  Abhishek

• Satellite C660 - some Web page icons do not work

  First of all please forgive me for being very naïve about the functioning of the laptop. I know a little but nothing more than how to perform analyses of virus/malware and surf the net.

  I have a laptop C660 - R15 (PSC0LE). I started to have problems with IE8 in windows 7 (it came with the laptop). I noticed that some Web page icons or menus will not work. At first I thought it was a problem of java so made sure that I was running the latest version. But it still persists. So I then upgraded to IE9 that Windows 7 has suggested. This is where the problem has increased.

  I can not yet use icons on Web pages and also my laptop now works very very slow when I try to open folders/programs. Internet works ok (ish) but sometimes goes all too slow.

  I upgraded my BIOS for a keyboard problem, I had (it had been delayed evil), which fixed the problem and I also ran program PC Health Advisor who said I need some driver updates.

  Is it a Windows 7 problem? Or is there anything else I should look at?

  Keep your answers in terms of base because I admit openly that I am strongly a technophob with regard to the functioning of the laptop.

  It seems that my question has been moved, but it is still. Also the computer is trolling again and it is sometimes so bad that it takes more than 3 minutes to sort. Even when I Ctrl, alt & del it takes forever for the Task Manager start to appear. Any ideas?

• Some web pages jump elsewhere after loading

  I've recently upgraded to Firefox 12 after hanging the 3.6 as long as possible. I've noticed that some web pages will jump to another location, as soon as it finishes loading, sometimes after, that I scrolled down to the top and read something (I have a slow connection). For example, www.computerworld.com jumps in the middle of the page finished loading. It never happened in point 3.6, nor is it in IE9. How can I fix it? It is very annoying!

  Natural_Born_Nerd, you use the hosts file in Windows to block certain domains such as ad/malware? If so, you probably encounter this bug: https://bugzilla.mozilla.org/show_bug.cgi?id=748803

  It is a step backwards and it will be fixed in FF13.

• Bookmark & share appears on some web pages (considered as spam)

  Bookmark & share pop on some web pages, even if I block windows pop up box checked under tools/options/content. Firefox is probably designed to work this way, but it's extremely annoying. If want to bookmark or share something, I'll do it myself! I do not have a pop-up, trying to help me. A few pop-ups are necessary, but not this one.

  This has happened

  Each time Firefox opened

  == I bring the mouse too close to some places on some web pages.

  I found a solution to this problem. If I block images from [s7.addthis.com], then the link disappears from the Web page, which is what I want.

• Windows 7: some web pages display words on each other!

  I have a HP Pavilion dv7-4083 Entertainment notebook it came pre-installed with Windows 7. On some web pages, certain words or phrases are superimposed makes it very difficult to view the content. I tried to click on the page icon broken located on the address bar of web page at the top of the screen without change. Help, please! I have

  Hello

  1. what version of Internet explore is installed on the computer?
  2 is this problem specific to one Web site?
  3. did you of recent changes on the computer before this problem?

  If the problem is only with Internet Explorer, then return the help link and check if that helps.

  Why a few blank pages or incorrectly displayed in Internet Explorer?
  http://Windows.Microsoft.com/en-us/Windows7/webpages-look-incorrect-in-Internet-Explorer

  If you use Internet Explorer 9, see the article:

  Web pages can appear deformed or distorted and colors will not display correctly in Internet Explorer 9

  http://support.Microsoft.com/kb/2396576

  It will be useful.

• When you try to clear all the history in the address bar, even though I followed the instructions for ' ctrl, shift, delete, some web pages remain stuck. Even if I highlight one at a time and press DELETE, they remain. What can I do to eliminate?

  When you try to delete web pages of my story on the site of a drop down bar area, I do what Firefox instructed by hitting the "ctrl, shift, delete ' key but some web pages stay." Even if I highlight each page and click on remove, they stay. How can I remove these web pages?

  Entries in the bar location drop-down list with a yellow star (blue on Mac) at the right end of the bookmarks and Scripture cannot be cleared from the location bar menu drop down with the delete key.
  
  You can delete this an item marked with a bookmark that appear in the list, if you open this url in a tab and click on the yellow star in the address bar.
  
  This will open the "Edit this bookmark" dialog box and you can click on the delete button to delete the bookmark if you want to delete such an entry marked with a bookmark.

  • https://support.Mozilla.com/kb/clearing+location+bar+history
  • https://support.Mozilla.com/kb/cannot+clear+location+bar+history
  • https://support.Mozilla.com/kb/location+bar+AutoComplete

• Buttons missing on some Web pages, tried most of the listed solutions.

  As indicated, the clickable buttons have disappeared from some Web pages. Not only the image of buttons, but the buttons themselves, which is nothing to click on. I tried to disable all add-ons, no change. I created a new profile, without change. Checked the javascript, it is enabled. Page style is activated. I started Firefox in safe mode, the buttons are once more displayed and clickable. The only thing I have not done is reset Firefox, because I don't know how 'reset' will be and I don't want to destroy my profile.
  I'm not proficient in web formats or programming of Firefox, so if I need to add more specific information please let me know what it takes. Added in the requested field of troubleshooting information.

  Try disabling hardware acceleration in Firefox.

  • Tools > Options > advanced > General > Browsing: "use hardware acceleration when available.

  See also:

  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

  You can delete all data stored in Firefox with a specific area through "Forget this Site" in the context menu of a history entry ("" history > view history "or" view > sidebar > History "") or via the subject: permissions page.

  Using "Forget this Site" will delete all data stored in Firefox in this area as bookmarks, cookies, words of past, cache, history, and exceptions, so be careful and if you have a password or other data from this area you don't want to lose so take note of these passwords and bookmarks.

  You can't recover from this "forget" unless you have a backup of the affected files.

  It has no lasting effect, so if come back you on such a 'forgotten' site, then the data of this Web site will be saved once more.

• I can't 'click' on the top inch of any screen in the case of firefox. It won't let me sign in and out of some Web pages. This happens not when I'm on my desk or using IE. I like firefox, but it's frustrating. Help!

  I can't 'click' on the top inch of any screen in the case of firefox. It won't let me sign in and out of some Web pages. If I reduce the screen that disappears not or the other. This happens not when I'm on my desk or using IE. I like firefox, but it's frustrating! Help!

  Try Firefox SafeMode to see how it works there.
  
  A way of solving problems, which disables most of the modules.
  
  (If you use it, switch to the default theme).

  • You can open the Firefox 4, 5, 6, 7 SafeMode pressing the SHIFT key when you use the desktop Firefox or shortcut in the start menu.
  • Or use the Help menu option, click restart with the disabled... modules while Firefox is running.

  Do not choose anything at the moment, just use 'continue in safe mode.

  To exit safe mode of Firefox, simply close Firefox and wait a few seconds before using the shortcut of Firefox (without the Shift key) to open it again.

  If it's good in Firefox SafeMode, your problem is probably caused by an extension, and you need to understand that one.
  
  http://support.Mozilla.com/en-us/KB/troubleshooting+extensions+and+themes

• I noticed that some jpeg (RGB) images are not display in Internet Explorer 11, but they present very well in other browsers. In addition, the images used to display properly in Internet Explorer. No idea what is happening?

  I noticed that some jpeg images are not display in Internet Explorer 11, but they display well in other browsers. I checked they are RGB images, because apparently some people accidentally use the CMYK format. IE is configured to display the images - I checked that also. The images used to display properly in Internet Explorer, and the images have not been changed on the server. The content was created using Dreamweaver CS6 and Photoshop CS6.

  I tried to view the page on other computers running IE, and they also have this problem.

  Any idea of what could be causing this to happen?

  Thanks for looking in this people!

  I discovered that prevented a few images to display in IE 11, while other images show. The culprit was Adblock Plus for Internet Explorer. Once, I disabled the software Adblock Plus missing images showed once again. Interestingly, I discovered that I could cause the same effect in other browsers using Adblock software. There is either a bug in the software of Adblock, or fluid network of Adobe system, which caused some legitimate images should be blocked. Whatever it is, they do not play well together right now. All images are stored on the same domain, and none of them related off site, so it's pretty weird that they have been blocked...

  Anyway, the mystery is solved! I know people like to see a conclusion to these things as much as possible, so I'll mark this as resolved issue.

• Some web pages do not have the installation of scrolling in Firefox, but they do in Safari, I would like to solve this problem.

  On some web pages, for example http://www.zen169231.zen.co.uk/jimsplace/beginwinders.htm (and others), by clicking on another topic, the page appears without a scroll bar and does not scroll with the mouse wheel either. This only happens in Firefox and Safari, I do not normally use as I prefer Firefox. Thank you very much.

  This problem seems to occur in popup windows, or can it happen in any window? The reason why I mention pop-up windows is that there is a bug in Firefox 38 with the following combination of circumstances:

  (1) viewing a page in a private browsing window
  (2) tabbed browsing is powered down
  (3) you click on a link that launches the link in a new window (because the site code the link with target = "_blank")

  The new window opens without menus, toolbar, scroll bars, etc.

  Work on this bug is in progress, but I don't know if the fix will be available in the coming weeks. These are the known workarounds so you can continue using windows browsing private - one of them will work around the bug:

  (1) use tabbed browsing (there is a checkbox in the preferences > General > "Open new windows in a new tab instead");

  (2) shift + click the links to open in a new window with standard features. or

  (3) change a bunch of hidden settings as explained below - it will not you make changes to the way you use Firefox, but sometimes you need to enlarge some small pop-up windows that have been sized for a window with no toolbar displayed.

  # 3, here are the steps:

  (A) in a new tab, type or paste Subject: config in the address bar and press enter/return. Click on the button promising to be careful.

  (B) in the search above the list box, type or paste feat and make a pause so that the list is filtered

  (C) for each preference that begins with dom.disable_window_open_feature. , if it is not 'true', double-click it to true.

  You may find that you prefer this anyway, given that sites can band is more these pop-up windows features.

• There is no menu bar on some web pages

  There is no menu bar on some web pages, usually when a link is clicked. If I copy and paste the URL to a new page of the menu bar is present. Hope it makes sense.

  You run Firefox in private browsing (permanent) mode?

  You may experience 1166066 bug that occurs when you run Firefox in private browsing mode and you open links in a new window.

  Possible solutions:

  (1) use Options/Preferences > General: "Open new windows in a new tab instead"
  (2) Shift+click links to open in a new window with the standard features or use the right-click context menu.
  

  You can change dom.disable_window_open_feature prefs and change their value to true to prevent a Web site to disable toolbars and scroll bars in a pop-up window

  • http://KB.mozillazine.org/Prevent_websites_from_disabling_new_window_features

  You can open the topic: config page via the address bar.
  You can accept the warning and click on "I'll be careful" to continue.

  • http://KB.mozillazine.org/about:config

• After running a Norton PC Cleanup utility, some web pages are formatted incorrectly

  I had installed Firefox v17 and it was running. I installed a copy of Norton PC Tools and ran from cleaning that removes temporary internet files, cookies, and other things. After running Norton, some web pages do not properly format.

  Instead of the tags being placed in boxes or frames of real estate all of the web page, text, no image or graphic, appear and all the text displayed on the left side of the screen.

  This happens with only a few web pages.

  I tried the upgrade to Firefox v18 and also uninstalled and again installed v18. This has not fixed the problem.

  The reset Firefox feature can solve a lot of problems in restaurant Firefox to its factory default condition while saving your vital information.
  Note: This will make you lose all the Extensions, open Web sites and preferences.

  To reset Firefox, perform the following steps:

  1. Go to Firefox > help > troubleshooting information.
  2. Click on the button 'Reset Firefox'.
  3. Firefox will close and reset. After Firefox is finished, it will display a window with the imported information. Click Finish.
  4. Firefox opens with all the default settings applied.

  Information can be found in the article Firefox Refresh - reset the settings and Add-ons .

  Please note that execution of third party tools as it not only can break things, it is not very useful. We recommend that you stay away from them.