I recently bought a laptop with vista not genuine installed. How can I get that back to the origin o/s (xp)?

Its an acer aspire 5500Z. I bought off trademe and want to go back to the original settings but alt f10 (empowering tech) has a game of password be previous owner with "dog" as an indicator and the cd/dvd drive does not work.  I can't ask the previous owner because I bought a cash converters store via trademe. I think that the cd drive is unreadable because of the upgrade to vista so I can't use a recovery disk. Any help would be appreciated thanks.

Hello

Contact Acer and ask them to send XP Recovery discs to reinstall the dos operating system as it was when new

they do it for a nominal cost of $

https://secure.TX.Acer.com/rcdb/main.aspx?brand=Acer

"I think that the cd drive is unreadable due to the upgrade to vista so I can't use a recovery disk"

you don't say what kind of recovery disk you are talking

If you already have a for her XP Recovery disk, you start from the DVD drive to reinstall

Tags: Windows

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