I recently bought a new camera from Sony a7 - ii.  the first time I tried to import raw images taken with it (with a. Suffix ARW) the program says "Preview not available for this file" and then "files are not recognized by the raw format support in Lightr

I recently bought a new camera from Sony a7 - ii.  the first time I tried to import raw images taken with it (with a. Suffix ARW) the program says "Preview not available for this file" and then "files are not recognized by the raw format support in Lightroom" I have the most updated version, I think as 5.7.  What should I do to get these files imported as raw files?

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Hi Bobsirkus,

The camera you have is compatible with the latest version of Lightroom, which is Lightroom 6/CC.

Please see the list of the camera supported by Lightroom: supported by Adobe Camera Raw devices

You can use the DNG Converter, converts images and then import them into DNG in Lightroom.

Kind regards

Tanuj

Tags: Photoshop Lightroom

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