I recently got a new computer and I'm sure that I threw my box with my serial number and I do not know if I have registered my product, what can I do?
I'm not sure if there is another way to find my serial number without coverage paper or cd box and I do not think that I registered it?
Hi jenniferv,
Please visit the link below to find Adobe products registered.
Find the serial number of your Adobe product quickly
Let us know if that helps.
Kind regards
Mohit
Tags: Photoshop
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I recently got a new computer and need to reinstall my product
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CS5.5 - http://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html
You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.
Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
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Hello. I recently got a new computer and transfer all my files across using Time Machine. Whenever I try to connect to any CC (including CC) program, the program stops immediately and an Apple error happens. I have uninstalled and reinstalled CC twice with no result and removed all Adobe products on my computer and nothing works.
I've seen similar discussions before... transfer does not work, you must install
Discussions of re - install
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You can as well dl the latest version of the lr5, 5.7.1
Downloads available:
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Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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Please follow the steps below.
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- Install the software in the new computer.
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Hope this will help you.
Kind regards
Hervé Khare
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When I bought and installed, I is not my Suite. How can I find my serial number CS5 Suite to install on my new computer? I don't have a box of origin or CD cases. I can find/see the serial number in each application CS5 on my old computer, in their 'system info '.
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The serial numbers will be not visible within the program, but you might be able to extract the old installation by using one of the tools below...
If it's a Windows machine, and then try running Belarc Advisor
http://www.Belarc.com/free_download.html
For a Mac, you can try:
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I have a hp photosmart 2575 all-in-one and I got a new computer and I can find my cd how to load
I have a hp 2575 all-in-one and I got a new computer and I can't find my cd so how can I down load to new computer
Hi bdworley79,
Click on the link below and select the operating system on your new computer to download the drivers.
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I recently bought a new computer and sold my old to my friend, I remember hearing that a product key worked on three different computers so I don't bother with the purchase of a new, but now I can not even use my old and now my functions have stopped working.
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If this is the license of Windows 7 Home Premium box you bought, then its a license only.
If this is the license of Windows 7 Home Premium orange box you bought, then its three licenses.
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I recently bought a new computer and I have a number of license for Adobe Photoshop cs5. How to re-install Adobe Photoshop on my new computer?
Hi Mandy,.
Please see the link Download Adobe Creative Suite 5 products
Download your Photoshop cs5 and set serial number when it ask to the licensed software.
Hope this will help.
Kind regards
Sandrine
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Hope you can help. I bought 1 x Adobe Design Standard CS5.5 Mac download 24/07/2013. I recently bought a new computer and wanted to put a new CS download on this machine. Unfortunately it seems that the company that bought the software is now non-existent and the original download key is not valid. Can you tell me what I should do now?
Did you register your serial number with Adobe?
Lost information - response #1 in https://forums.adobe.com/thread/2008767 (for Mac or Windows programs)
If you have a serial number, download links using kglad in answer 1 # here https://forums.adobe.com/thread/2017859
DO BE AWARE that CS6 and previous programs have not been tested and will not be updated to run on Mac El Capitan
-which means you are trying to use CS6 and earlier at YOUR risk of having problems
Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 can help (also for others than CS5)
-also a TEMPORARY security change https://forums.adobe.com/thread/2039319
-the guardian https://support.apple.com/en-au/HT202491
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I got a new computer and now tried to download the app but it say try test
I got a new computer and now tried to download the app but it say try test
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I have always used Acrobat Reader to download the Overdrive of the library books and transfer them in my corner. I recently got a new laptop and had to download Acrobat Reader DC. Now, I can download is more Overdrive Audiobook. I just got the message that this format is not supported. Any suggestions?
I could be wrong, but I do not think that you used to use Adobe Reader. I think you used to use Adobe Digital Editions software instead - a separate app.
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I got a new computer and connected and this is I am using a trial period not my subscription how to fix this?
Are you using the right Adobe ID to connect? (use the ID with which you have subscribed for cloud creative)
Post a screenshot of the guest of the trial as well. If you use the right Adobe Id,
Please follow the steps below: -.
Move the Opm.db file to the desktop.
- Out of cloud creative app and close all Adobe programs.
- On Windows, delete the opm.db file located here: C:\Users\
\AppData\Local\Adobe\OOBE - On Mac, delete the opm.db file located here:
\Library\Application Support\Adobe\OOBE - Restart your computer
- Restart Creative Cloud connection and connect
Concerning
Assani
-
I agree with the creative cloud. I got a new computer and it says that it cannot find my subscription. Very frustrating. Help, please.
Please let us know the:
1. the place of purchase
2 order No.
3 adobe ID (email)
private e-mail because I was unable to find any Cc registered at your forum Email ID.
Concerning
Stéphane
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I got a new computer and I have a plan of photoshop, how to switch to the new computer?
I got a new computer and I have a plan of photoshop, how to switch to the new computer?
Hello
First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
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