I recently purchased lightroom photograph in iCloud.  I would like to purchase the program without iCloud and specially to my laptop.  I'm having a hard to find period.

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• I bought Lightroom from a shop in Switzerland. Setup refuses the activation key, saying that the parcel is a forgery and that I need to contact the customer service. It's Saturday and I would like to install the product by Monday

  Hello

  I bought Lightroom from a shop in Switzerland. Setup refuses the activation key, saying that the parcel is a forgery and that I need to contact the customer service. It's Saturday and I would like to install the product by Monday! Is it possible to do? Thanks for your help, best looks.

  Dominique

  Thanks to you two, John and Kglad, for your responses. I have contacted Adobe and they had me download the package from their website. The problem was apparently with the package on the purchased version. Problem solved.

  Best regards.

• 'Vista Internet Security' claims that I have infections but other software do not find them; asking me to purchase the program before deleting infections; balloons of warning that I can't turn off is displayed.

  Hello

  A program called 'Vista Internet Security' randomly started scanning my computer today, even if I was not said or was even aware I had. She argues there are 33 infections on my PC and than remove them I have to sign up and buy the program (which I do not!). Even if I click remind me later or leave unprotected it pop again alerts such as Stealth Inrusion balloons! Misuse of the system! System Danger! Found tracking software! Security breach! and private life threatening! It resembles a formal program, but it is not on my PC anywhere. It says 'upgrade to the full version of Vista Internet Security security software now! Clean your system and avoid new attacks. »

  I ran the Spybot program, but he found nothing. I have installed McAfee so I ran which but he found nothing also. I am running Malwarebytes' Anti-Malware scan but it has yet to find anything.

  http://www.bleepingcomputer.com/virus-removal/remove-Internet-Security-2010

  Internet Security 2010 is a fake anti-spyware that is installed through the use of malicious software. Once installed, Internet Security will be configured to start automatically when you log in to Windows. It will then scan your computer and display many infections, but will not remove anything until you purchase the program. These infections, however, are all fake and are only to demonstrate that they trick you into thinking you are infected so that you then purchase the program. It goes without saying that you should definitely not buy this program.

  Follow the steps CORRECT on the link above to remove it, including STOP the THIEF treat 1st before you scan them for it with Malwarebytes:

  1. Print out these instructions we will have to close each open window later in the fix.
  2. Before we do anything, we must first end to the processes that belong to Internet Security 2010 so that it does not interfere with the cleaning procedure. To do this, download the following file on your desktop.

     Rkill.com download link

  3. Once it is downloaded, double-click on the rkill.com in order to try automatically stop all processes related to Internet Security 2010 and other Rogue programs. Please be patient while the program seeks to various malware programs and end to them. When it's over, the black window will close automatically and you can continue to the next step. If you get a message that rkill is an infection, don't be concerned. This message is just a fake warning given by Internet Security 2010, when it terminates programs that can potentially remove. If you encounter these infections warnings that close Rkill, a tip is to leave the warning on the screen and then run Rkill again. By without closing the warning, this typically will allow you to bypass the malware trying to protect itself so that rkill can terminate Internet Security 2010. So, please try to run Rkill until malware is no longer running. You will then be able to proceed with the rest of the guide.

     Do not restart your computer after running rkill as malware programs will start again.

     ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  As this infection deletes a core of Malwarebytes executable', we will need to download a new copy of it and place it in the folder Anti - Malware\ C:\program Malwarebytes'

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  If necessary, do all the work Safe Mode with network.

   

  To get into Safe Mode with network, press F8 at the Power On / boot and use key arrow upward to get into SafeMode with networking from the list of options, and then press ENTER.

   

   

  Read all the information below before you start:

  http://www.Malwarebytes.org/MBAM.php

  Malwarebytes is as its name suggests, a Malware Remover!

  Download the free Version from the link above.

  Download, install, upgrade and scan once a fortnight.

  How to use Malwarebytes after installation:

  1. open Malwarebytes > click the update tab at the top > get the latest updates.

  2. on the Scanner tab, make sure that the Perform quick scan option is selected and then click on the Scan button to start scanning your computer

  3 MBAM will now start to scan your computer for malware. This process can take some time.

  4. when the scan is complete, a message box will appear

  5. you must click on the OK button to close the message box and continue the process of Malwareremoval.

  6. you will now be at the main scanner screen. At this point, you must click on the button to view the result .

  7. a screen showing all of the malware displayed the program that is

  8. you must now click remove selection button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When you remove files, MBAM may require a restart in order to eliminate some of them. If it displays a message stating that it needs to restart, please let him do. Once your computer has rebooted, and logged in, please continue with the remaining steps.

  9. when MBAM has finished remove the malware, it will open the scan log and display it in Notepad. See the log as desired, and then close the Notepad window.

  10. you can now exit the MBAM program.

  And then run Spybot Search & Destroy.

  See you soon.

  Mick Murphy - Microsoft partner

• I run the program "TuneUp utilities" and I recently received a notification of the statement that "the BHDrvx64device does not work correctly.

  I run the program "TuneUp utilities" and I recently received a notification of the statement that "the BHDrvx64device does not work correctly" program proposed to update the driver, but there is no provision in any of the dialog boxes.  Windows Help and support says: help for this program was created in Windows Help format, which depends on a feature that is not included in this version of Windows. However, you can download a program that will allow you to view help created in the Windows Help format. All this brought me here, please, how to fix this?

  The last thing you want to do is install and run any third tuneup/Optimizer program.

  In the worst cases of such utilities can cause system failure or program, uninstall it, having restored firstly of the changes he could do.

• I have a Mac and LR 6.5.1 installet. Tonight I downloaded the trial version for the LR CC photographer. But whenever I try to start the program it start LR 6.5.1 and not the CC version

  I have a Mac with LR 6.5.1 installet.

  Tonight I downloaded the trial version for the LR CC photographer. But whenever I try to start the program it start LR 6.5.1 and not the CC version.

  I was told that I could have the two program installed on my computer

  JEG h fået lagt problemet. Det er ikke possible in LR CC test nar jeg har en LR 6.5.1 installeret. :-)

• I use a mac and would like to buy the package of Lightroom.  I had the trial and it was fine.  I was enrolled in the Belize and I get an error message saying that the country is not supported.  In the United Kingdom, I changed my region and I still get th

  I use a mac and would like to buy the package of Lightroom.  I had the trial and it was fine.  I was enrolled in the Belize and I get an error message saying that the country is not supported.  In the United Kingdom, I changed my region and I still get the same error message?

  Hello

  Try to subscribe through pricing and membership creative cloud plans | Adobe Creative Cloud

  Hope that helps!

  Kind regards

  Sheena

• I get an unexpected error in catalog when trying to open Lightroom CC. I tried all the options without success and am becoming quite frustrated

  I get an unexpected error in catalog when trying to open Lightroom CC. I tried all the options without success and am becoming quite frustrated

  reset your preferences - https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

• Hello, I have creative cloud (programms photoshop, bridge, and lightroom on a HP Pavilion pc and UN laptop.) The laptop does not work more (broken) and I ' would like to install all programs on another laptop. How can I uninstall the programs of the

  Hello, I have creative cloud (programms photoshop, bridge, and lightroom on a HP Pavilion pc and UN laptop.) The laptop does not work more (broken) and I ' would like to install all programs on another laptop. How do I uninstall the programs of the broken laptop and not running before installing on a new? Sincere friendships Fabian

  Hello

  If you have access to the machine, turn off Adobe CC applications by the signature of the application.

  Please see connect and disconnect to activate Cloud Creative applications

  Kind regards

  Sheena

• I bought the license of photoshop and lightroom for 1 year, I guess it's double pay. I would like to cancel the double payment 1.  Where can I find the license?

  I bought the license of photoshop and lightroom for 1 year, I guess it's double pay. I would like to cancel the double payment 1.  Where can I find the license?

  You will probably have to contact the Support from Adobe directly through chat or by phone when they are available.

  Manage your membership and your payment. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• 5 Lightroom has stopped working. A says to remove the program and reinstalled. Installation of creative cloud does not deliver to 0%. What's wrong? With the help of a PC.

  5 Lightroom has stopped working. A says to remove the program and reinstalled. Installation of creative cloud does not deliver to 0%. What's wrong? With the help of a PC.

  I installed again the creative cloud. Now it's working.

• Hello. I recently got a new computer and transfer all my files across using Time Machine. Whenever I try to connect to any CC (including CC) program, the program stops immediately and an Apple error happens. I uninstalled and reinstalled CC

  Hello. I recently got a new computer and transfer all my files across using Time Machine. Whenever I try to connect to any CC (including CC) program, the program stops immediately and an Apple error happens. I have uninstalled and reinstalled CC twice with no result and removed all Adobe products on my computer and nothing works.

  I've seen similar discussions before... transfer does not work, you must install

  Discussions of re - install

  -http://forums.adobe.com/thread/1408331?tstart=0

  -http://forums.adobe.com/thread/1398961?tstart=0

  - and http://helpx.adobe.com/creative-cloud/help/install-apps.html

  -using the vacuum after you have uninstalled and before reinstalling will usually help

  -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

• Hello, I would like to download the programm purchased once more. How can I do?

  Hello, I would like to download the programm purchased once more. How can I do?

  I can only find the serial number, but there is no download link.

  I bought 1 year ago, and I didn't save it on my mac.

  Unfortunately, I need to format my mac, so I need the software, that I don't have it anymore. etc.

  Please, help me.

  Adobe stores | Online order and payment FAQ: n_I_need_help_downloading_my_order http://helpx.adobe.com/x-productkb/policy-pricing/stores-online-order-payment-faq.html#mai .

  Thank you

  Nikhil

• 60Pro 64-bit Windows, Lightroom 6.1.1 wide catalog (60,000). The program is hangig very often. I have no idea...

  I have a new Windows 60Pro 64 BIt Installation (no upgrade) with Lightroom 6.1.1 and a large catalog (60,000). The catalog and Cache Raw is on an SSD. The program is hangig very often. I have no idea...

  Thank you, you can choose a good answer to this query nearby.

  Have a good day yo you also.

• I recently bought a macbook and would like to load the Microsoft elements on it.  I had already purchased downloadable items on a windows platform.  I need to purchase?

  I recently bought a macbook.  I want to download photoshop elements on it.  I already have elements of purchases on a windows platform.  Is it possible to use this purchase with the mac or will I need to purchase?

  Assuming that you mean that Adobe Photoshop Elements or Adobe Premiere Elements, if you purchased an earlier version of it, then you are probably correct to go with installation on a Mac, because the licenses/serial numbers older versions supported for Windows and Mac.  If this is the latest version, then you will probably need to contact Adobe Support directly to see about replacing the platforms.

• On the most recent version of Firefox Mac, on FB, left side bar, containing the names of groups and lists of friends, does not scroll.

  This is a very recent development.

  Hi don59405,
  Thank you for your question. I just tried to reproduce this and have not been able to. Questions to troubleshoot Firefox in Safe Mode This will determine if the issue is an add operation.

  Please post back and we can help ya again.