I recently upgraded to Photoshop cc (2015) and Windows 10.  Now I get error messages - "the extension of com.adobe.preview.loader could not be loaded because it was not properly signed.  And when I try to open a dng file, it comes up with "cannot be compl

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  You're my hero!

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  Kendal J Jempson

  Graphic designer

  6616 high chimney Dr S

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  Homepage: 251.634.4854

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• I just bought the 9.99 per month plan, and when I try to open the Photoshop application it asks me to buy new... Why would he ask me this?

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  Sign in, sign out | Creative office cloud app

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  reset your preferences-

  Acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html

  Adobe media encoder: https://forums.adobe.com/thread/1713540

  Legacy: http://helpx.adobe.com/after-effects/using/preferences.html

  Bridge: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html

  Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html

  Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

  Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html

  InDesign: https://forums.adobe.com/thread/526990

  Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

  Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0

  Photoshop: https://forums.adobe.com/thread/375776

  Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm

  elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html

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  Hello

  Please try following steps depending on your operating system

  (Windows)

  (1) close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)

  2) navigate to the following locations and assign all permissions to the adobe folders to the current user.  (Right click on adobe folder select properties then click on the Security tab, click on edit and select current user, that you are connected to, select full control, click on apply and then ok)

  C: / / program data (to view hidden files to see this folder)

  C: / / program files 86 x files / common

  C: / / program files x 86.

  C: / / program files common files

  C: //program files.

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  Go to c: / / programfiles86x/common files/adobe/and rename the oobe oobe.old and aamupdator to ammupdator.old and delete the folder Adobe application manager

  Go to c: / / Users/username/appdata/local/adobe/rename in oobe to oobe.old and aamupdator.old aamupdator

  Go to Control Panel/Add or remove programs and uninstall cloud creative app

  Install app creative cloud from link according to https://creative.adobe.com/products/creative-cloud

  Run it and it should work.

  (MAC)

  (1) close adobe all processes in the activity monitor (cloud Creative), synchronization of the base, CC, ccx, services for the desktop application adobe, adobe office, CIB Adobe updater AAM Broker service

  2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate, click on go in the bar on then click goto... type/library/application support of / and then click OK.

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  3) navigate to the location following support/adobe application and rename in oobe to oobe.old and aamupdator.old aamupdator.

  (4) place you ~/Library/application support/adobe/oobe and rename in oobe to oobe.old and aamupdator.old aamupdator.

  Cloud creative library and remove 5 open application).

  (6) open utility library of the application itself and delete Adobe application manager and creative cloud

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  (8) launch cc app and it should work properly

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  Hi michaelj85983522,

  Since when are you facing this problem?

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  I recommend you to contact the customer about this issue: contact customer service

  Kind regards

  Rahul

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  Hi Kate,.

  Please see this KB document for the solution Application, file icons change in Acrobat/Reader icon

  Let me know if the problem persists.

  Kind regards

  Nicos

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  Hi Charles,

  
  

  It is specific to a particular file or all the files that you are trying to open, gives you the error.

  How you open the same file using Preview on Mac.

  
  

  Thank you

  Vikrantt Singh
  

• I upgraded to Acrobat Reader Acrobat Reader DC.  I can save is no longer a PDF file.  I can open is more pdfs through IE11.  IE 11 crashes when I try to open a pdf file.  I can preview is no longer a PDF file in Windows Explorer or Outlook 2013.  Outlook

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  Hi paulgriggs1960,

  Uninstall Acrobat Reader DC using tool cleaning Download Adobe Reader and Acrobat tool - Adobe Labs

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  Let us know if problem still persists.

  Kind regards

  Meenakshi