I reinstalled Windows, doesn't have a backup Firefox bookmarks (I tought Firefox Sync that will do for me) and now it seems I've lost them. What can I do?

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• I have mistakenly left dropped my laptop and now the screen is showing black streeks, what can I do

  I mistakenly let down my laptop and there now black streeks two big places that become long and more.  Help, please

  Hello MOTHERANGEL,

  What you describe (especially the part about the bigger) resembles the screen LCD has been damaged. Black spots appear when the liquid crystal begins to spread out of cracks, over time the task will grow and grow.

  If you have some HP ADP (protection against accidental damage), you should contact HP for repair / replacement. Otherwise, you will need to repair the screen or get it repaired.

• A few days, I bought a mac mini which I transferred the data and programs with time machine: programs have been updated except for iMovie, and now it seems that I have to pay for the update: possible? What I am doing wrong?

  A few days ago, I bought a mac mini and I transferred all my data and programs with time machine: all programs have been updated but iMovie (7.1.4)... However, it seems that, to update to the latest version, I have to pay to download on Appstore: is it possible? what I am doing wrong?

  If it were a new mac mini, you need already installed 10.1 iMovie.  Otherwise, but you already have iMovie 9 registered version to your Apple ID, you can upgrade to version 10 for free, but if (as it appears) is an earlier version then you have to buy version 10.

  Geoff.

• I need 2 reinstall windows vista, but have had is no longer my installation cd, cani always reinstall? __

  I need 2 reinstall windows vista, but have had is no longer my installation cd, cani always reinstall?

  How to get Vista recovery Media or the Vista recovery Partition on your computer back to factory settings.

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Ask them if you can also make recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

  They will tell you how to do this.

  Every computer manufacturer has their own way of making recovery disk/s.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  Save all data, because it will be lost during a clean installation.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://support.Microsoft.com/default.aspx/KB/326246

  'How to replace Microsoft software or hardware, order service packs and upgrades, and replace product manuals'

  See you soon.

  Mick Murphy - Microsoft partner

• I bought adobe Acrobat 9 pro (Windows, English) 02/07/2009 < deleted by the moderator > my computer had been treated by a tech and now I no longer. It can be reinstalled?

  I bought adobe Acrobat 9 pro (Windows, English) 02/07/2009 (deleted by the moderator) my computer had been treated by a tech and now I no longer. It can be reinstalled?

  Hello

  Yes, you can access the link as follows and download Acrobat 9 pro Setup and activate the product with the license key of series you have.

  Download Adobe Acrobat products. 9, 8

  Thank you.

• If I switch to windows 7, I'll beable to run a program 16-bit legacy that was designed for windows XP?

  If I switch to windows 7, I'll beable to run a program 16-bit legacy that was designed for windows XP?

  There are a number of variables here.  First of all if you go to the 64 bit version of Windows 7, you will not be able to run 16-bit programs in normal mode.  However, if you go to the professional version of Windows 7, you can install the free XP Mode and run 16-bit programs under that.  XP mode runs as a task under Windows 7.  It works fine as long as you can live with the limited graphics.  I have 900 x 600 16-bit color at home.

  If you go with the 32-bit version of Windows, you might be able to run your 16-bit program in compatibility mode.  It depends of course is the compatibility with Windows 7.  Some work and some aren't.  The limitation with the 32-bit version is that it supports more than 4 GB of RAM.

  Good luck.

• Update for Sierra and now my Apple music does not appear I have a subscription and I am unable to get my music on the cloud?

  Update for Sierra and now my Apple music does not appear I have a subscription and I am unable to get my music on the cloud?

  Hey there Scotchman2926,

  I understand that you are experiencing some problems with Apple music on Sierra. I have a few suggestions to help you solve this problem. First of all, if you are unable to access the iTunes Store as well as music from Apple, use the information in this article to help resolve this problem:
  

  If you cannot connect to the iTunes Store - Apple Support

  If this does not resolve the problem, you might try signing out of your Apple ID in iTunes and then connect again.

  Thanks to be come to the communities of Apple Support and let us know how it goes.

  See you soon.

• I have a powermac G5 running 10.5.8 that I continued to get a screen telling me to level, which I did, then I was told that it was not compatible, and now I have nothing. How can I get Firefox I use back?

  I have a powermac G5 running 10.5.8 that I continued to get a screen telling me to level, which I did, then I was told that it was not compatible, and now I have nothing.

  How can I return to my old system or download one that will work. bold text

  You can download Firefox here 3.6.xx:

  http://www.Mozilla.org/en-us/Firefox/all-older.html

• In the middle of my teens adding devices, and registration for the apple's music, security issues have been changed and now nobody seems to remember the answers.  How can you bypass those to change your settings?

  In the middle of my teens adding devices, and registration for the apple's music, security issues have been changed and now nobody seems to remember the answers.  How can you bypass those to change your settings?

  You must ask security team account Apple to reset your security questions. To contact them, click here and choose a method; If this page does not list one for your country or if you are unable to call, complete and submit this form.

  
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• I have a question about the time machine. I recently updated my Quicken 2015 and there was something wrong with the update. Can I go back in just the Quicken file and restore it until I downloaded the update do I have to restore the entire

  I have a question about the time machine. I recently updated my Quicken 2015 and there was something wrong with the update. Can I come back in all the Quicken file and restore from time Machine before I downloaded the update to do, I need to restore the entire computer?

  Yes, you can just restore this file or application. Use Time Machine to back up or restore your Mac - Apple Support

• WINDOWS 8 Action Center reports off firewall/anti-virus/antispyware, McAfee says that all are turned on and running. Can not get the corrected message.

  WINDOWS 8 Action Center reports off firewall/anti-virus/antispyware, McAfee says that all are turned on and running.  I tried to turn it on through the Action Center, but nothing happens.

  Thanks for the reply.  I appreciated the recommendation run malwarebytes because it gave me peace of mind knowing that he found nothing.  The error of origin correct auto in the last two days seemed so it was an update from Microsoft or a McAfee update that has straightened things.  Thank you once again.

• How do I get Adobe Reader DC?  I got the free software Adobe Reader and now I seem to have the DC version, which has a cost and I do not remember change?

  How do I get Adobe Reader DC?  I got the free software Adobe Reader and now I seem to have the DC version, which has a cost and I do not remember change?  Why can't I find a phone number to speak directly to Adobe?

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• I have been a member of the CC, but had to leave for financial reasons. I have re installed my old version of CS6, but I get a pop up blocking my access to the program and telling me to renew my membership. What can I do?

  I have been a member of the CC, but had to leave for financial reasons. I have re installed my old version of CS6, but I get a pop up blocking my access to the program and telling me to renew my membership. What can I do?

  You are right!

  Try to uninstall the full CS6 using Adobe - Adobe CS5 Clean Tool and then install it via applications download Creative Suite 6

  Hope that helps!

• I just DOWNLOAD Adobe Creative but I need Photoshop for businesses, and now I find my PC creative cloud to teams after paying anyway € 29. How can I solve this problem? I have need creative Cloud but absolutely I need Photoshop!

  I just DOWNLOAD Adobe Creative but I need Photoshop for businesses, and now I find my PC creative cloud to teams after paying anyway € 29. How can I solve this problem? I have need creative Cloud but absolutely I need Photoshop! @

  You must contact Adobe to cancel the subscription you purchased

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  Then, you need to purchase the subscription that you want to

  Cloud Plans https://creative.adobe.com/plans

  -Special photography plan includes Photoshop & Lightroom and Bridge & Mobile Lightroom

• Windows doesn't have an Internet connection, but I can connect other OS and WiFi. How can I fix it?

  I have no idea what happened, but suddenly, unable to connect to the Internet (worked in the morning, did not work after a reboot in the afternoon.)

  I have a wireless router for the rest of the House, but my main PC is wired directly.

  When I launch my browser (Firefox, Chrome, IE, no matter) and try to go back a page, I get "DNS does not ' after a long break.

  Other computers connect via WiFi very well, like Linux on the same PC (which I use this type). So it is clearly NOT a hardware problem.
  .

  Windows, I can access my router, and the router can ping (easily) 'www.microsoft.com' without problem, but if I try to 'ping www.microsoft.com' from the command line, I get nothing.

  I tried to do a restore of the system since the day before, but that didn't fix it. Then I did a full restore of my drive C: from a backup made the day before, and who has not set it is that everything must have reset back when he worked last. (???)

  So I'm puzzled. I prefer not to do a "repair Windows" of the DVD because it resets everything and creates a real mess. And if a full restore of backup does not work, a repair will probably not be.

  I have scanned for viruses and found nothing, but this does not necessarily mean something. I also tried to boot in ' Safe Mode with networking ' and WHO doesn't either. (???)

  Does anyone have an idea how to solve this problem? THX.

  Hello

  Thank you for the update.

  Try resetting the TCP/IP stack
    
  To reset the stack TCP/IP go to this article and either click on "Fix it for me" or follow the instructions to fix it yourself: http://support.microsoft.com/kb/299357

  I hope this works.