I reinstalled Windows XP home and can not use Windows update.

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• How to call someone at adobe?  I just bought a product and can not use/search it!

  How to call someone at adobe?  I just bought a product and can not use/search it!

  HI Bruno.

  I see you have a subscription to creative under the enamel even cloud as with forums.

  You can download the installer for Creative Cloud from here:
  Creative cloud help | Creative cloud desktop.

  Please let us know if this helps you.

• Cannot find the product key and can not use the gift cards to buy Windows 7 from retail store

  Original title: Let Down by Microsoft Retail store

  My daughter lives and breathes on his pc. We had some tough times lately, and of course, his computer has had too many problems. In February of this year, I bought a Win 7 Home Premium for his pc. Since we moved, so I can't find the package with the product key, or the disc. I have $75 in gift cards from Microsoft, I need to buy new win 7 hp. Almost all retailers (in store and online) competitive price a new copy for about $119. We have been saving, and with gift cards, I would have just enough money to buy win 7 hp for my daughter. I went to our Microsoft store in the Mall. (Don't forget I saved for about 6 weeks, we are on a budget, then gift cards have been a miracle!) Guess what? The only place that I can use the maps from Microsoft wants $199.99. To add insult to injury - I can't use gift cards for purchases in line-HELP! We waited 2 months just to be left out... I am very disappointed by Microsoft.
  I thought that we recorded our product with Microsoft when it was originally installed, but cannot find anyone. All solutions?

  If you have purchased windows is installed a keyfinder allows you to recover your product key.

  http://pcsupport.about.com/od/productkeysactivation/TP/topkeyfinder.htm
  I think that the price of $119 is to upgrade xp/vista to windows 7.
  the $199 price is for the full version.

• WLAN is missing the MAC address and can not use WiFi

  After an important virus corrupt my system, I got everything running except internet Wifi access.

  The configfree detects the unit, Wireless 2200BG, which is enabled and the latest driver downloaded from Intel, but he said nothing to the MAC address.

  IPCONFIG displays the wifi MAC address and loading upward it says wireless networks detected but it can not always connect.

  Configfree using I get error message c-15, c-16, c-16.

  I can hard wire to the internet using the LAN.

  IM using XP Home

  Ive took the wireless card, reinstalled, deleted, and updated.

  Any help would be appreciated

  Hello

  Have you checked the TCP/IP protocol settings?
  Do this!

  The settings are located in:
  Network connections-> network connection WLan-> properties-> Protocol TCP/IP-> properties

  There you have to make sure that settings such as; obtain an IP address automatically, get the DNS should automatically be marked!

  PS: The router must has disabled the mac address filtering!

• I erased from my hard drive and can not use Win 7

  I tried to delete Grub/Ubuntu and eventually remove Win 7. At least it will not start. And if I use my repair disc, that's not restore my Win 7. I get an error in the hard drive is bad, or the MBR needs to be reset. I did it today. When I insurt my repair disc, need me toSystem back recovery opens. I tired the startup, no change repair. I tried the command prompt to reset the MBR. Unknown if changed or reset. 4 discs recovery cannot start, and if I use the recovery management it does not to click on any key. But the return to the System Recovery Options.

  I have tried everything I know not taken to the place where I bought the computer and see if they can fix it. I don't know what else to try here. I think I made things worse as I went before trying to remove Ubuntu and Grub and install win 7 back. I don't know if I have double wall on the hard drive, or just Chantilly it clean of all hidden, and no hidden information.

  Can anyone suggest how I could come back just by using Win 7. Some have suggested to do a full format of the drive. But I can't get on the hard drive to do. And I don't know if my repair records and Win 7 recovery does not start in any case. In order to get the system recovery option, I have to open the start menu and click on the DVD-ROM. The repair disk or the recovery disks will start or put a pressure on any key page before opening the repair disk, and the recovery disks will not yet be opened then. Any help would be greatly welcomed at this stage.

  If you have your windows recovery disk and a Ubuntu live CD, boot from Ubuntu, open gparted and completely erase your HARD drive.

  then turn the power off, insert your windows recovery disk, press F12 to start and choose to start form DVD and try to install. the disc of recovery need a HDD completely wiped to work (only simple raw data)

• Error 80070002 continues to show and can not install the update KB936330

  "Windows Vista Service Pack 1 for x 64-based systems (KB936330) WILL NOT be INSTALLED. My computer; "HP Pavilion dv9000". I tried several times but it still fails. I followed the instructions and 1) order windows update service and deleted temp files before resuming the windows update do not service... still no luck... Any advice would be greatly appreciated, THX

  `~`

  0 x 80070002. -This problem can occur if the update of Windows on the computer database is incompatible with the instructions of the update database.

  Empty your IE cache and other temporary files records

  http://www.MVPs.org/winhelp2002/delcache.htm >

  Run the SFC/scannow to verify that there is no corruption in the system.

  http://support.Microsoft.com/kb/929833>

  Run CheckSUR to verify there is no package system who are damaged.

  http://support.Microsoft.com/kb/947821>

  A repair install is that the usual (Checksur.exe) solution does not work.

  Try to reset the windows update components and verify if you are able to install.

  You can reset windows update components by referring to article:

  How to reset the Windows Update components? http://support.Microsoft.com/kb/971058/en-us>

  Then reboot and see if the download updates now

  `~`

  Getting started with Windows Vista

  http://Windows.Microsoft.com/en-us/Windows-Vista/help/getting-started

  `~`

  Learn how to install Windows Vista Service Pack 2 (SP2)

  http://Windows.Microsoft.com/en-us/Windows-Vista/learn-how-to-install-Windows-Vista-Service-Pack-2-SP2

  `~`

  If you have problems installing Windows Vista SP1, visit the Windows Vista Solution Center:

  http://support.Microsoft.com/ph/11732

  `~`

  Windows Vista Service Pack 1 (SP1)

  http://TechNet.Microsoft.com/en-us/Windows/bb738089.aspx

  `~`

  How to troubleshoot Windows Vista and Windows Server 2008 service pack installation issues

  http://support.Microsoft.com/kb/947366

  `~`

  Download, *Save* and install the Service Pack with no security (antivirus/security suite) software installed, disconnect from the Internet, disable the firewall & close all non essential processes in the Task Manager.

  I also recommend taking off of USB keys (for example, flash drives) or any other external media, as this takes place.

  When it is downloaded right -click on the file and select run as administrator from the menu.

  UTC/GMT is 16:14 on Friday 13 April 2012

• Smartphones blackBerry gel and can not use all the apps

  Ive got a blackberry touch 9800, I had to reset to factory settings last night because all my disappered apps he did this after playing a few hours but now holds everything, it is the gel Ive took out the battery and left for an hour, now I can't use anything either about this at all can only text can make calls not recive them freezes the app facebook app world, bbm does not anyone can help or I won't have to send so they can watch? any help would be brill thanks xxx

  Looks like something is corrupt, as wipe you it I loaded the OS to a newer version if possible.

  Manual device OS upgrade instructions:

  1. start by searching for your operator and the system operating file that you want to use.

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  2. make a backup of your device first, using Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/

  3. download the OS files to the PC then install on the PC by running (double click) the downloaded file.

  4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml."

  5. This step is not necessary unless there is a problem on the next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a full backup), then after you get the 507 error (no OS installed) then proceed to step 6

  6 remove the internet connection for PC and reboot the PC.

  7. plug the BlackBerry and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file was in.

  8. If you did step 5, restoration of the back upward. Follow this KB if necessary http://www.blackberry.com/btsc/KB10339

  Take advantage of the new operating system.

• BlackBerry Smartphones stuck on wi - fi and can not use the wap

  Hi guys because I switched to version 6 of BlackBerry, I can't have the page that allows me to switch a WiFi WAP, before I made the switch there is an option called something like 'hot spots' or something and also the possibility to access my wap real operators , I spent several hours of frustration looking for this page but still no luck.

  I paid my operator for the internet, but it's like I'm losing my money if I can only use it via wi - fi at the moment.

  Any help would be greatly appreciated.

  Gary

  Just took the battery out and has been replaced, now internet works without wi - fi, I suppose that sometimes it's the simplest things that work

• I bought Adobe PDF Pack and can not use...

  I bought the Adobe PDF package in January and I can't use it.  I'm trying to license it and she asked my serial number.  I am interested in the Bill but don't see a serial number

  Hi Vivian,.

  There is no serial number for PDF Pack, and he will never ask you for one.

  It seems that if you paid for PDF Pack and download Acrobat Pro. Two different things, completely.

  PDF Pack has nothing to do with the editing of PDF files (except by converting into Word).

  To use the Adobe PDF package, you must log in to https://cloud.acrobat.com/ using your Adobe ID and password.

  Please see this KB for help using Adobe PDF Pack.

  Let me know if you still have questions or need assistance.

  Kind regards

  Nicos

• my computer not have an installed wireless adapter can't I buy an I a home hub and can not use it please help

  Please help... I tried to connect my computer to my BT homehub but can't... my computer does not have an installed wireless adapter and I want to know if I can buy one or what else can I do... coming exams and need my computer... Help, please!

  Your BT Home Hub came with a yellow Ethernet cable - you should have a plug Ethernet on your PC.

  Just follow the instructions with the hub to connect.

• changed in the home but can not play games - update your adobe flash player - free and easy - tried but to 2.3 then more nothing happens, said

  Changed for firefox but can't play, says upgrade to the top of adobe flash player - free and easy - have tried this - get 2/3 and then nothing, help please, thank you.

  Have you installed the Plugin of Flash for Firefox version?
  IE (ActiveX) and Chrome (pepper) each use a different version of the Flash of what is needed for Firefox (and other browsers based on Gecko).

  https://www.Adobe.com/products/flashplayer/distribution3.html

• Problems connecting to the Internet, and can not use the command prompts

  Hi I started having problems with my internet via wi - fi access, but all my other devices and other portable computers have no problem accessing it.

  I used videos online and other forums to try to solve this problem. I tried to use the "netsh winsock reset" command as an administrator but it comes up with access denied and I tried to change my permissions, but they have been created and are unable to change.

  I also tried to change my ipv4 and ipv6 in the command as well as manually typing in the system google dns.

  Is there something I'm missing I need to do?

  What brand / model of the laptop?

  There may be a recovery partition on the laptop that can be accessed by restarting > start typing the F11 key. If you do not have a cover on the unit, you will lose all your records.

  See FAQ Startup Repair:

  http://Windows.Microsoft.com/en-us/Windows/Startup-Repair-FAQ#1TC=Windows-7

• Lightroom CC 2015 = I pay for this and can not use it

  Lightroom CC 2015 does not work, I added newspapers and descriptions of my problems and no help whatsoever.  The Adobe help is useless.  I have to find alternatives to Adobe CC.

  Catalog file seems to be the solution. I found others with the same question. And now I have to apologize once again, during my jerky rank this morning, I forgot to mention that I was on the El Captain beta 2. My problem seems to be common.

  Thank you for your help. Next time I'll wait until I can post responsibly.

• When I drag an image into the scenario it is amplified as 7 times and can not use it

  I used 8.0 Adobe Prime Minister throughout the year and all this weekend. Everything worked well. (I've never updated 9.0 because the presets will not be postponed and didn't want to recreate all the)

  I decided to make a Flash movie. When he started the title page has been amplified really. I have no tlike the order, so I closed the process and rebooted PE8.

  After rebooting, each image that I drag on the timeline is amplified as 5 to 7 times. If I double click on the shape of the image the plateau project the image looks good. I can't just drag and drop. I need to change the effect to 13% of the value in the tab motio for get the image to fit.

  I uninstalled 8 and reinastalled. I installed the updates. Still nothing. I can't understand what is happening.

  Y at - it a setting or something.

  Thanks Chuck

  (A Dingo thing I noticed after the gaffe of instant film - all my photos in the status bar have like a little (red and square circle green) icon in the upper right corner.)

  Under Edit > Preferences > general uncheck "Default scale to frame size". This works for future added photos. For those who are already added right click on the image in the timeline panel and uncheck "scale to frame size".

  See you soon,.
  --
  Neale
  Insanity is hereditary, get you your children

• "12 items" and layers do not work.  I send photo of Lightroom 5 to 12 items and can NOT use LAYERS.  No problem with the '10 things' what can go wrong? With the help of MacBook Air.

  I use a MacBookAir.  I send a photo from Lightroom 5 to 12 items and appears in the photo, BUT when I press "Layers" (bar at the top on the screen), ALL THE CHOICES (for example, "duplicate layer") are 'whited out' and none of them pressing results in NO ACTION.  In other words, I'm IMPOSSIBLE the ELEMENTS of USE IN LAYERS 12.     All have worked (and STILL works) fine to 10 items.  Something fundamentally wrong, but I don't know what!  ANY IDEAS? Thank you.  Bob Keefler.

  Hello

  There are two possibilities

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  (2) you are not in Expert mode - click Expert top

  Please let us know if it works.

  Brian