I renew my creative cloud membership. I can always connect to my account, but I get a message 'We have trouble identifying your membership' 00 days remaining. This message can refer to my previous subscription?

Similar Questions

• I just bought the app for photographers creative cloud when I try finally connect with PS CC, I received an error message that says "no detected subscription. I don't really know how to solve this problem, I used my Adobe ID to connect several times

  I just bought the app for photographers creative cloud when I try finally connect with PS CC, I received an error message that says "no detected subscription. I don't really know how to solve this problem, I used my Adobe ID to connect several times and it just still the same message.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I just renew my creative cloud with a new card and waited 15 minutes and it still says that I have to renew it... Please help

  I just renew my creative cloud with a new card and waited 15 minutes and it still says that I have to renew it... Please help

  Please you bought online to your Adobe.com account.

  Concerning

  Stéphane

• My creative cloud no longer works. When I try to reinstall, I get the message "AAM cannot initialize. I tried all the instructions but it still does not work. Robert

  My creative cloud no longer works. When I try to reinstall, I get the message "AAM cannot initialize. I tried all the instructions but it still does not work. Robert

  Could you please mention the operating system?

• Since yesterday, I have two account: joining a creative cloud, which I went to photography composition and has a Muse. I want to cancel my subscription to Muse, because I am already paying for membership of creative cloud. I can't contact custome

  OK my question is already in the title ;-)?

  Once again greatings, Wim Sijses.

  Wim, in order to cancel the order, please contact customer service

  You can use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  For more information on cancellation: cancel your creative cloud membership

• Creative cloud membership renewal cancellation.

  How to cancel creative cloud membership renewal? I recently received an email saying my subscription will be renewed next month, and I don't want it... After signing but it says I have not any affiliation that I signed up to. How can I make sure that the composition not be renewed? I already tried to contact Adobe support but only it redirects me to the forums...

  Two years ago, I had signed up to a year for a membership for a photography class, I took, but when I tried to cancel it after my class (I managed to talk with a guy), he said renewed the contract of a year and I had to pay for it for another year and now this year is almost up I will not renew... However, I can not even in contact with someone to check if I have in fact creative cloud to renew it or not, I trust email or when I log online...

  I'd appreciate any help,

  See you soon.

  Quick Tip - please ensure that you are connected with the same Adobe ID associated with your subscription.  You will get then of phone options & cat instead of just the forum.

  Thank you

  Bev

• I want to cancel my subscription of the year creative cloud! How can I do?

  I want to cancel my subscription of the year creative cloud! How can I do?

  Cancel your membership Adobe Creative Cloud

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

• I bought photographer pack 1 year subscription on the basis of the window, but after I followed the step creative cloud load, I can not install the full version. He said to download trial version. I use window 8.1. How do I make.

  I bought photographer pack 1 year subscription on the basis of the window, but after I followed the step creative cloud load, I can not install the full version. He said to download trial version. I use window 8.1. How do I make.

  Please try: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

• My video editing PC is dead, so I got one built.  Now, how can I transfer my creative cloud membership to the new PC?

  My video editing PC is dead, so I got one built.  Now, how can I transfer my creative cloud membership to the new PC?

  Download/install the desktop application, connect and install applications subscription.

  Creative cloud to desktop
  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Sign out, sign in | Creative office cloud app
  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Help of activation & deactivation
  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to's

  Install, update, or uninstall applications
  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Install creative Cloud applications
  http://TV.Adobe.com/watch/CS6-creative-cloud-feature-tour-for-video/installing-desktop-app s-of-creative-cloud.

• What is the difference between buying creative cloud membership and subscription purchase?

  What is the difference between buy creative cloud membership and purchase subscriptions (month to month/year)?

  If I'm not allowed to buy creative cloud in my country, can I still purchase subscription?

  Forward to your response.

  Thank you

  MM

  Those are two separate monthly subscriptions for individual applications allowing you to cancel at any time. It is the most expensive but the most flexible way of the subscription.

  Creative cloud is a collective term for a subscription to the Master Collection of apps all most all of the additional products and services that come with all members of the cloud. http://www.Adobe.com/UK/products/creativecloud/tools.html

  If you want only a soft then a stand-alone subscription is the way to go.

  If you want at least two applications, then an annual membership of cloud is cheaper overall.

  Which country are you? Cloud memberships are not available in all countries.

  http://www.Adobe.com/UK/products/creativecloud/FAQ.html#availability (In which countries can I buy a subscription to Creative cloud?)

• I have a subscription to creative cloud. Only can use trial versions. Can you help me please?

  I have a subscription to creative cloud. Only can use trial versions. Can you help me please?

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  https://forums.Adobe.com/thread/1962238

  Sign out, sign in | Creative office cloud app

  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

• Can anyone recommend a lighter, less expensive creative cloud membership?

  Hello

  Can anyone here recommend cheaper to be package on for someone who only use Photoshop and Illustrator? For now I pay £46 per month

  just to continue to use these two products, I just wanted to know if there is some leaner tariff plans out there for people like me, who use only about 20% of their creative cloud products.

  Concerning

  Consecca

  Pricing plans and creative Cloud membership | Adobe Creative Cloud

  Two plans on the same Adobe ID.

  Photography package £ 8,57/mo + Illustrator App £ 17,15/mo = £25,72 / month

• Creative cloud membership renewal failed

  Creative cloud membership renewal failed.

  
  

  in the beginning, my card no money.

  now I add money to my card and how make for the renewal of the success.

  Hello

  Please contact support

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

• Hi I want to buy creative cloud membership can I buy through the debit card because at the moment, it shows me the only card of credit (Visa, Master Card) option only?

  Hi I want to buy creative cloud membership can I buy through the debit card because at the moment, it shows me the only card of credit (Visa, Master Card) option only?

  Payment by credit card is accepted for membership in creative cloud and PayPal is accepted in some countries supported.

  Please visit the Creative Cloud FAQ and Adobe stores | FAQ order online and your payment.

• I'll renew my creative cloud, but want the new Lightroom, Lightroom 6, I believe.  How can I get?

  I renew my creative cloud and I want the new Lightroom, Lijghtroom 6.  I want to download the RAW files and Lightroom 5 will not.  How can I get?

  How can I get the new Lightroom on my OSX version 10.7.5?

  6 Lightroom will not work on OS X 10.7.5. It requires OS X 10.8 or later

  System requirements for Photoshop Lightroom for Mac OS and Windows

  6.2 Lightroom requires OS X 10.9 or higher.

  Then you will have either to upgrade your OS or get a new computer to be able to run Lightroom 6/CC.

  What camera and model are your RAW files?