I renewed for a year of subscription to CC I've uninstalled and reinstalled the Desktop application and it says my trial has expired and I need to buy the software?
Why isn't she let me download my Office apps?
Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial
- and Troubleshooting FAQ https://forums.adobe.com/thread/1962238
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
Tags: Adobe
Similar Questions
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I recently changed the laptops on my old laptop I downloaded after payment of the annual fee for her photoshop and lightroom. Since the evolution of the laptop when I connect it it says my trial has expired, but I paid and it won't let me download. Lightroom opens just enough to add a watermark and photoshop, not at all. I need to know how to download both I paid and that they were working on my other laptop
Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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I have a 1 year subscription to Adobe Creative Cloud Desktop Application for ETLA through my school but when I try to use Photoshop CC 2015 it keeps telling me my trial has expired and can't get a license of the software as "no subscription is found." I've used my redemption code, and it just doesn't work.
Hello
Please see the below help documents:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
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software creation says cloud my free trial has expired, but I bought the one year plan
I bought a student year plan to use the creative cloud to do my homework. But whenever I try to use the software, it still says my trial has expired and I need to buy the actuarial software. I don't understand, I paid plan student for one year, why I still use the trial. Now I can't even use it on my Mac. I have homework due next week. I really need help!
Thank you
Hello
Please check the help below document:
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I pay to match iTunes and I can stop listening to the radio. Apple keeps prompting me to pay for music from Apple. Why? Radio without advertising is included with iTunes game! It was listed as a feature in my terms of service I renewed for 1 year in October
iTunes Radio is no longer included in iTunes game. These same terms of service as Apple status may change the features included at any time.
http://www.Apple.com/legal/Internet-services/iTunes/us/terms.html
You can try calling Apple Service customer. People have reported that they were able to cancel iTunes game and get a pro-rated refund.
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RECENTLY I bought the subscription for the month, but then canceled (I think?) because I'm frustrated. I've been using bridge and photoshop cs6 for 4 years. I've never understood light room and where it is located. I've dabbled with it and I couldn't find out how to save my images in my workflow of currengt, or how to resize and put a border around my images. How to save for web and as TIFF, as I did for all my files for four years. LR seems to be taking pictures of my Iphoto folder and I don't use that. I tried to cancel the cc of photoshop and lightroom cc and cc bridge but I don't know if I did. I am really confused, and I have work to do. What can I do, do I do, help me! @@ !
Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday
Your subscription to cloud or serial number to show on your account page?
https://Accounts.adobe.com/ , then click on Plans & products top
Cloud of reading takes up https://forums.adobe.com/thread/2089127 for some ideas
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Paid subscription (for 2 years), the message "the trial has expirΘ.
I just upgraded my computer and try to reinstall my apps CC. My account is paid and recognized, but all applications display a status free trial of 7 days, with After Effects, showing a message "trial has expired".
I hope someone can give me a hint, as these forums are the only option for support I can access. (I don't feel that I should pay a fee to simply activate the products I already pay.)
Help?
Hi Dan,.
The CC is active no billing problem, can you please check the steps:
- Site Web of Adobe Creative Cloud displays the options of the trial after the purchase
- Stop Creative Cloud 2015 to return to the mode of trial
Concerning
Stéphane
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I have been using Acrobat Professional 7.0 for many years. It is no longer will allow me to use it; I get a message saying that my 30 day trial has expired (I downloaded ever?) and I now need to "activate"my product. When I try to do, I get an error message saying that "activation server is unavailable." I need to be able to protect by password my .pdf docs. What can I do?
Hi lindaa1274334 ,
Would like to inform that Acrobat 7.0 is unavailable on the activation server. Find out more, see this article:- error: "Activation Server unavailable". CS2, Acrobat 7, pass a hearing 3
Kind regards
Christian
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"Photography' cloud for months, said membership"trial has expired"and I can't seem to recognize my paid subscription to get rid of"trial ".
If, after trying the solutions above, you always seem to be in trial mode, please see:
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
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I bought the cloud creative adobe 1 year as uk and I downloaded but I got version track for 30 days. and now I can't use it any more and I need to buy it again. what I've done wrong?
Hello
Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
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I paid for the student package last year, but it won't download indesign or photoshop? It says trial has expired! What should I do?
Log, activation, or connection errors. CS5.5 and later versions
Mylenium
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I can't use my Acrobat XI downloaded with my one year subscription. He told me my trial has expired and I need to license it. but I have no serial number.
Hi midan,.
Your purchased subscription is linked to your Adobe ID
Please use your Adobe ID to update the licensed software.
Kind regards
Rave
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I have an adobe Lightroom instaled on my computer... I bought a CD. What I have to buy Lightroom for my iphone or does it with her. I have the Lr app on my phone and it works but when I want to sync my photos, it says trial has expired...
LR mobile only works and comes with the basic version of subscription of LR for computers. Of course, you can download LR mobile on your iPhone and use for a 30 day trial, but once the 30 days it will stop working.
Right the trial period is 30 days unless you subscribe to the package of photographer.
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I paid for package of photography for adobe, which announced including mobile lightroom. But said mobile lightroom free trial has expired. It seems that I just need someone to watch my account, but apparently it's impossible as they will only allow me to communicate with them for the first 90 days of a subscription.
Hi nwkelley,
Please sign follows Creative Cloud Desktop App connect and disconnect activate Cloud Creative applications , restart your computer and see if that helps.
If it doesn't see connect and disconnect to activate Cloud Creative applications
Kind regards
Assani
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I have a subscription to Adobe CC, but he is constantly telling me that my 'free trial has expired "... I can make it work when I connect, but it's EXTREMELY annoying because I don't have internet at home, so I'll always have to drive down a mountain a few stupid just to fix teaspoon. But then sometimes it stops working again by the time I come home. Help.
Hello
First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
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