I replaced the ink cartridges, but the printer still shows empty black cartridge. How can I reset?
I have a HP Deskjet 3050 a - J611j all-in-one printer. I use Mac OS 10.7 Lion. I replaced the empty ink cartridges. Now it shows the color cartridge is full, but still shows black cartridge empty. Is it possible to reset it?
Hi Shanmarie1103,
If the cartridges are rebuilt you will not get a read out on the ink levels. You will need to use a new OEM cartridge with a new chip for the ink levels. Click on the links below for more information.
The truth about remanufactured ink and toner cartridges
Tags: HP Printers
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