I start using adobe lightroom and photoshop with trial version and today I decided to use the creative photography of Cloud (one year) and after the purchase, I received email to confirm that, but my adobe lightroom and photoshop always demo how can I sol
I start using adobe lightroom and photoshop with trial version and today I decided to use the creative photography of Cloud (one year) and after the purchase, I received email to confirm that, but my adobe lightroom and photoshop always demo how can I solve this problem
[moved from the download, installation, commissioning creative cloud download &install]
Tags: Adobe
Similar Questions
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I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?
I use a mac
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?
Those who are the cause of the problem, entered blocker of Adobe, blocks access to the Adobe activation server.
To delete these entries.
It is best to reset the default Hosts file.
Run Microsoft Fix tool, it will automatically recover host. then try to activate the CC apps.
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Recently ordered (and order confirmed) "Plan of creative photography of Cloud (one year). I want to cancel it, but during the procedure, I do not even the option "Cancel". How should I proceed?
In order to cancel the order, please contact customer service
You can use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For more information on cancellation: cancel your creative cloud membership
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Hello. I have a problem with the payment process when trying to buy the plan of creative photography of Cloud (one year).
the error is: there was a problem processing your order, please contact our Service team customer care for assistance. Middle East & North AfricaBahrain: 80081097Egypt: 08000000447Jordan/Kuwait/Lebanon/Qatar/Yemen: English + 44 207 365 0735Jordan/Kuwait/Lebanon/Qatar/Yemen: Arabic/French + 44 203 564 4145Oman: 80077173Saudi Arabia: 8008446638Tunisia, the Morocco and the Algeria: + 33 United Arab Emirates 157324642United: 80004443085Commonthwealth of independent States (CIS): + 44 207 365 0735
Help me please to solve this problem. I need my lightroom immediately)
Hi mohamed,.
Please see the link below to buy the plan of photography:
Pricing plans and creative Cloud membership | Adobe Creative Cloud
In case you still have question, please contact sales at Adobe team.
Adobe Middle East and North Africa
Kind regards
Sheena
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Help, please! I plugged a new plan "creative cloud membership (one year)", but cannot turn off the "Plan of creative photography of Cloud (one year). What to do?
Hello
You can try the steps on the following link to cancel, cancel your membership Adobe Creative Cloud
If it does not you or if you get an error contact Adobe to contact customer service
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I want to talk to cancel now. I want to buy photoshop not creative photography plan Cloud (one year).
Cancel your subscriptiob whack cs6.
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Help me please, I can't seem to change the plan, I want to change the plan for all applications - special offer 600 baht/mo
Contact Adobe to cancel your current plan without penalty
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Then subscribe to an education plan
Adobe in education... Start here https://creative.adobe.com/join/edu
Educational https://creative.adobe.com/plans?plan=edu
FAQ https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html
When you purchase a subscription to education, the terms you "click to accept" should be clear about the first/last years
-Intro price http://forums.adobe.com/thread/1448933?tstart=0 one can help
http://www.Adobe.com/products/creativecloud/students.edu.html
http://www.Adobe.com/education/students/student-eligibility-Guide.edu.html
Redemption Code https://creative.adobe.com/educard
Proof of ID http://www.adobe.com/store/au_edu/academic_id.html
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I bought the plan of creative photography of Cloud (a year) but still my Photoshop version's trail, what can I do to convert?
Mylenium
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After creative registration cloud photography flap (a year), nothing works for me. I'm not downloadany apps, same crealive cloud, photoshop and lightroom, I tried all troubleshooting questions nothing solve my problem. All the instructions page opens but the dowunload starts never why. I'm from the India. Mine is windows 10. ?
Hi Sivarajana77837961,
I see you have a photograph activates plan creative cloud under the same id as in the forums.
Kindly share the message you get when you download?
You can download the installer for Creative Cloud from here:
Creative cloud help | Creative cloud desktop.Hope this helps!
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Problems with creative photography of Cloud payment plan confirmation
Hello, I plan photographer creative photography of Cloud (a year, paid in advance). I did the prepayment on 16 June 2016 for the period ending June 16, 2017. But every time I open Lightroom or Photoshop, I receive the informational message that "there is a problem with the payment creative photography of cloud... Please verify your payment in your account management... If a problem is not solved up to the period of time creative photography of cloud will stop working. "I checked and see that the payment transaction has been processed successfully, I see the invoice number, transaction number, etc.. I don't understand what should I do to avoid problems with the close days of work in Lightroom or Photoshop.
Looking forward to your comments. Lightroom FAQ Photoshop Lightroom
Contact Adobe Live Chat
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I had a problem trying to open the trial version of Fireworks CS3. Here is the message I received:
Was a problem when trying to load the Adobe Fireworks CS3 trial period.
Click on leave to see if rebooting your computer or by reinstalling the software solves this problem. Otherwise, click on continue to display a screen where you can enter a valid serial number to start using the product without judgment.
For your information, I have reinstalled the fireworks (always use uninstall it and reinstall and I give a try to the REPAIR feature) 3 times. I restarted the o/s over 10 times. I had the same problem with Dreamweaver, but fix it by reinstalling from the CD as plug us the product. I expect to buy fireworks at the end of the trial, given that the budget will be available at this time there, but not now, and I have never seen this problem before.
Again, there is another problem that seems to appear around June 2007, where few people had but never had any answer to the problem. I hope I have more success!
O/s: Windows XP Pro SP2
RAM: 2 GB
Thanks for any help and if you feel to ask for more information, made me know. As soon as I have more information and hopefully the solution, I'll post the information here.Hi Jim,.
just to tell you that I have contact customer support but without success since I was dealing with the trial and they do not provide support for the trial version. They told me that I have to buy the product and I'll have 30 days to fix the problem (where they can help me as soon as I buy the product) otherwise they can give the money back within 30 days.
It is not so expensive but $300 is always something that I'd spent with confidence. Fortunately - for Adobe - I know very well this product (fireworks) since version a lot and I'm already comfortable with the product. I'm a little disappointed by the process of their tech support (I never call tech support before) and wonder if I have to put that in my decision to purchase or not for our company!
One thing that makes me laugh a little, it was than "charm" Lady on the phone suggested to post my question on the online Forum to get help from the community! I think it will be a vicious circle for this question but I will push a bit more where I can find something to fix the problem (and especially to understand what is the problem in the case of "next time").
Thanks to all who can help you with this.
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last buy and pay creative photography plan cloud. When I open lightroom I get a warning message indicating that Lightroom will open with reduced functionality, you get a subscription to continue using lightroom. But I already bought! I don't know what to do! In his time, that was my trial, which appears as outdated... Can someone help me? Thank you!
Please see:
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
It would be a good idea to also check your system against the minimum requirements:
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I have two Adobe Id with first ID, I used the trial version. When it expired, I did the second ID and purchased Adobe Acrobat proDC version with monthly subscription. On my first ID it shows now that I have Acrobat pro DC subscription. Second ID (the one I bought the subscription) shows nothing. Now, during installation by using the ID of the first, all is going well, except using the software. He always says "your trial has expired! Using the ID of the second to make same duration does not work... I can't download the right version. Free trial only. Pleasehelp me. I'm desperate.
Hi kimmok51975897,
I will recommend you to contact our customer service team to get this fixed number. Follow this link Contact Customer Care, sign in using your Adobe ID (under which you subscription) & check on "still need help? Contact us' button.
Kind regards
Nicos -
I have a copy of CS5 that is bought and paid for, has been installed and works, until I started using the creative cloud. Now it is considered as a trial, and when I enter the correct serial number it says it is invalid.
Cloud of reading resumes https://forums.adobe.com/thread/2089127 for ideas (see answer #1).
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