I started getting the message "windows Explorer has encountered a problem & needs to close".

I started getting the message "windows explore has encountered a problem and needs to close" when I try to run my camera videos but there always used to work OK

Hello Terry,

I would recommend from your computer in safe mode to see if the problem persists. If you do not experience the problem in safe mode, it's probably caused by a startup item. To isolate the problem, please perform a clean boot. I also recommend scanning for infections and update your drivers.

* I'm moving your thread to our performance under xp forum

Tags: Windows

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