I started getting the message "windows Explorer has encountered a problem & needs to close".

I started getting the message "windows explore has encountered a problem and needs to close" when I try to run my camera videos but there always used to work OK

Hello Terry,

I would recommend from your computer in safe mode to see if the problem persists. If you do not experience the problem in safe mode, it's probably caused by a startup item. To isolate the problem, please perform a clean boot. I also recommend scanning for infections and update your drivers.

* I'm moving your thread to our performance under xp forum

Tags: Windows

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    Restoring the system end up with any error message?

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    [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

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