I started Windows 7 Windows 10 times Acrobat Reader updated to DC.  Now Acrobat Reader DC does not work and I can't reinstall.  The installer says newer version is already installed.  How can I fix it?

I'm stuck in limbo.  I fell sick of the poor performance and constant crash of Windows 10 and back to Windows 7.  I was warned that I may have to reinstall some software and was pleasantly surprised when nothing seemed to miss.  Then I noticed that the new Acrobat Reader DC icon was just a white icon on the desktop.

Of course, the reader does not open when I clicked it, then I went to uninstall and reinstall.  No go.  The uninstall program complained that he was unable to find the. MSI file in the path with the big ugly GUID in there.  I really care about the features of cloud of Document in any case, if I am I would like to install Acrobat Reader XI and finish with the DC version.  Again, no go.  The Setup program stops and a message that a newer version is already installed.

Next, I tried to reinstall the CD think that Setup is trying to fix the Bjorked version on the disc.  No go.  Once again the installation program complained that a newer version is already installed and bailed out without doing something useful.

So, I'm pretty damn good here because I can't go forward and I can't go back.  Windows 7 uninstall tool think I installed Acrobat Reader XI and when asked to uninstall it still trying to dive into the folder Acrobat Reader DC and can not find the MSI file he seeks even if lead by the nose.

Setup of Acrobat Reader DC think that some superhuman drive versions are installed and will not install no matter how much I beg it.

What should I do?

Claudio,

I have found cleaners and tried both version 4 and version 2 as Windows uninstall although I still have version 11 on my system, but could not uninstall it.  Even after using detergents and restarting, the installation of Acrobat Reader complained that it was a newer version of the PC alreadyon and came out of the installer.

I finally decided to remove all records of Adobe in C:\ProgramData and that did the trick.  I was able to reinstall the version 11 player, and I think I'll stay with that after the nightmare of all clouds 'features' in Windows 10.

Tags: Acrobat

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