I stopped to receive mail after December 31.  It indicates that the computer cannot connect to my account but when I log in with my password I get the message "this account already exists." How can I get my email account to work again?

I stopped to receive mail after December 31.  It indicates that the computer cannot connect to my account but when I log in with my password I get the message "this account already exists." How can I get my email account to work again?

MacBook Air, OS X El Capitan

First of all, make sure that you don't have two accounts with the same address. What happens if one of them is an iCloud account.

From the Mail menu bar, you select

▹ Connection Doctor window

In the window that opens, look for an SMTP (outgoing mail) account with a name that corresponds to the account that you are trying to add. Double-click it. Another window opens, displaying the list of all outgoing mail accounts. Click the sign button less to remove the corresponding one, and then click OK.

Try to add the email account again. If you still can not, log off or restart the computer, and then open the preferences window accounts Internet and check if the account is displayed.

Tags: Mac OS & System Software

Similar Questions

Maybe you are looking for

  • Speed Dial gives me an XML parsing error: no element found

    Have set up the Speed Dial and also set it as homepage. But when I then open Firefox, speed dial does not work and I get:XML Parsing Error: no element foundHave retried reloading Speed Dial twice, and this happens every time. I am running Firefox 3.6

  • Having trouble with my internet connection through wifi. N600 router is what I think.

    I had some problems with my internet connection recently via my wireless router. I get the little triangle yellow and with the connection at different times and I can't call my local internet provider because it still works when they are open, and th

  • Windows recognizes only certain USB devices not

    Hello. I apparently have a common problem of Windows not to recognize certain USB devices (namely a flash drive and my iphone). I made sure that all Windows updates are up-to-date. The devices work on other computers and my internet USB Orange key st

  • Loss of bandwidth through router BEFW11S4

    Got the BEFW11S4 wireless 4 ports with the latest firmware. Connect my PC directly to the Comcast modem I get 16 Mbps download speed. Addition of my router (MODEM-> ROUTER-> PC) he falls up to 9 MB/s - so lose a helluva lot of bandwidth. And more obv

  • failure to screen after the installation of automatic update

    A recent update automatic is originally my screen black out about every 30 seconds. If I go back and system restore to an earlier date, it solves the problem. I had to disable automatic updates. has anyone else found this problem?