I stuck on the configuration page

Hello

Number of my friends have problems with his laptop, he cannot open his laptop, so he asked me to help him find a solution. It went down in a hotel, the last days and the hotel changed internet provider yesterday, for my friend can't go online and when it restarts his laptop, he goes to the configuration pages saying "progress 0%" and it just stay there forever. He tried to go into safe mode, but the same problem, it just stuck on this page, and he cannot open his laptop. He's got an Asus laptop with windows Vista Home premium.

You have any ideas what to do or what is the problem?

Any suggestion is welcome

Thank you in advance.

Hello Valpapa,

Thank you for your message.  Your friend is coming to have his records with him?  If so, he must perform a Startup Repair.  Please let us know the status so that we can help you / him extra.

See you soon

Tags: Windows

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