I subscribed once only adobe and one month only... I'm spent info than just a month. It was June, until now Im charged each month. As I was traveling, I was not able to verify my credit card statement, now Im shocked Im charged each month...

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  I'm not able to update my credit card. Change the payment does not appear next to my plan for

  A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help

  -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html

• Windows Update was not able to verify the new updates for the last 30 days, go to windows update to resolve this problem

  Hi people

  I'm on Windows 8, and in these last days, I get this message

  " " Windows Update was not able to verify the new updates for the last 30 days, go to windows update to resolve this problem"

  It is on a blue banner that goes directly to the screen and it is very annoying

  I get updates through so I do not understand this

  Any help would be great

  PS I have tryied the restoration of the system, and it's always the same

  Lee was soon

  Original title: looking for some help please

  Hi Lee,.

  I had this same problem and it drove me crazy, but I solved it.

  I clicked on the link above that 'Shubham Chin"gave, and in this link all the topic, if you click on the topic" my PC is not responding all by searching for the or to install updates.

  below that it will then say "try to run windows update convenience store", click on that and it should get rid of this very annoying pop to the top and other problems with your laptop... hope I helped :)

• Since the last refresh of my payment for Adobe enjoy cloud data, I was not able to use the software, not Eve open one of the applications, even the payment has been made and saved to my banck account. I have been a month without service and I

  Since the last refresh of my payment for Adobe enjoy cloud data, I was not able to use the software, not Eve open one of the applications, even the payment has been made and saved to my banck account. I have been a month without service and I've not found a way to communicate directly with any responsible for Adpbe, nor received any satisfactory support of any kind. How can solve this problem? Is it possible to have a personal contact to have a personal support, instead of a jungle of pages on the web that will lead you to more of the same pages?

  The CC is waiting for bank payment, if payment is declined then CC will be suspended.

  Concerning

  Stéphane

• I subscribed to Pack Adobe and not only there me not allowed to do what I need it to do, he charged me the 9.99 and cannot me access to the subscription describes additional features. Worse, it is - I can't see it in my plans to UNSUBSCRIBE.

  I subscribed to Pack Adobe and not only there me not allowed to do what I need it to do, he charged me the 9.99 and cannot me access to the subscription describes additional features. Worse, it is - I can't see it in my plans on my Adobe account to UNSUBSCRIBE. Help! How can I unsubscribe?

  Hello

  An answer depends on where you bought the subscription for.  Please take a look at your purchase confirmation email.

  (a) Apple App Store

  Contact Apple - Apple Support support

  iTunes - account & billing - Apple Support

  (b) Google Play Store

  Subscriptions on Google Play - game Google Help

  (c) adobe web site

  Cancel your subscription or membership. Acrobat, services Cloud of Document PDF

  If none of the above answers your question, please contact Adobe customer service directly.  Sorry for the inconvenience.

• Hello.   Recently my home PC suddenly stopped working. If I was not able to uninstall beforehand. You guys can remove it so that I can install on my new computer.   Turn Cs and adobe aftereffects. And I work for the IGT Australia.   Regards Dave Sp

  Hi.

  Recently my home PC suddenly stopped working. If I was not able to uninstall beforehand. You guys he write off so that I can re install on my new computer.

  Running Cs and adobe aftereffects. And I work for the IGT Australia.

  Concerning

  Dave Spencer

  
  

  Serial number and activation support (no-Cloud) https://forums.adobe.com/thread/2041990 to adjust the number of activations

  -only Adobe can help with serial number problems, nobody here can access the activation server

  Remove the license on a computer http://forums.adobe.com/thread/1442423?tstart=0 clouds can help

  -read http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

  -or https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

  PS - I like IGT games

• I was not able to open my my Adobe Illustrator application after update. He says there are a few problems with the preference but after following the instructions, Illustrator still does not work and it keeps giving the samei question. Help, please.

  I was not able to open my my Adobe Illustrator application after update. He says there are a few problems with the preference but after following the instructions, Illustrator still does not work and it keeps giving the samei question. Help, please.

  I think you are talking after upgrade to CC 2015 you're not able to launch I. Also, I believe you speak for read only matter of preference.

  After following the instructions please do not launch Illustrator and check your file preference if the permissions have been set correctly. A good way would be to get inside the preferences folder and then try to create a file manually. If it succeeds, please write to [email protected]

  A few external links to help you set permissions:

  MAC

  OS X Yosemite: set permissions for items on your Mac

  WIN

  Set, view, change, or remove permissions on files and folders

  r-and-file-permissions/465f2b42-63dd-4486-8dd1-c870290efeed http://Answers.Microsoft.com/en-US/Windows/Forum/windows_vista-Files/How-do-i-change-folde

  Kind regards

  Ashutosh

• Firefox does not display the printable credit card statements

  I get paperless credit card statements and I always print a summary of one page of the statement. I access my credit account and select view/print statement. It appears in PDF format, but Firefox shows just a blank page. There is no error dialog box. If I followed the same procedure using Internet Explorer, it works very well. This happens with my Visa and Discover cards. My current version of Firefox is 28.0. The operating system is XP and this is the current version with all updates installed. Sites secured for two credit cards work fine. I can view my statements OK, but cannot view the printable version of the statements. Why do IE, but not Firefox?

  Dave W

  Hello

  The reset Firefox feature can solve a lot of problems in restaurant Firefox to its factory default condition while saving your vital information.
  
  Note: This will make you lose all the Extensions and preferences.

  • Sites Web open is not recorded in less than 25 versions of Firefox.

  To reset Firefox, perform the following steps:

  1. Go to Firefox > help > troubleshooting information.
  2. Click on the button 'Reset Firefox'.
  3. Firefox will close and reset. After Firefox is finished, it will display a window with the imported information. Click Finish.
  4. Firefox opens with all the default settings applied.

  Information can be found in the article Firefox Refresh - reset the settings and Add-ons .

  But it also might make you Windows xp support has ended. But try this first.

  This solve your problems? Please report to us!

  Thank you.

• My MacBook Pro suddenly crashed. I lost all the programs, including InDesign CS6 I use the most. I installed a new hard disk, can't find my license number. How can I install CC? Adobe does not accept my address, no credit card no etc.

  My MacBook Pro suddenly crashed. I lost all the programs, including InDesign CS6 I use the most. I installed a new hard disk, can't find my license number. How can I install CC? Adobe does not accept my address, no credit card no etc.

  Find your http://helpx.adobe.com/x-productkb/global/find-serial-number.html serial No.

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

• I bought a used under Windows XP SP2 desktop computer. I need to upgrade to SP3 to run MS Office Home and Student 2010. I was not able to be upgraded. Help!

  I bought a used under Windows XP SP2 desktop computer.  I need to upgrade to SP3 to run MS Office Home and Student 2010.  I was not able to be upgraded.  Help!

  If I where to install SP3 I would choose to download the
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  Where to download the SP3 Setup file:
  (The file is large but only installs the components required by your PC)
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=5b33b5a8-5e76-401F-BE08-1e1555d4f3d4&displaylang=en
  OR http://www.microsoft.com/en-us/download/details.aspx?id=24

  How to obtain the latest Windows XP (support CD or download) service pack
  http://support.Microsoft.com/kb/322389

  Your computer must be at least level SP1 or SP2 SP3 will not be
  install on XP Gold.

  I would also create a "save image" of my front disc
  to install SP3 just in case you have problems.
  Not having any Image backup software:
  Try the 'True Image' (has a 15 day trial version available)
  http://www.Acronis.com/homecomputing/products/TrueImage/

  If you use a third-party firewall brand, of course, it is up to date (latest version)

  Install SP3 in mode "clean boot":
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  http://support.Microsoft.com/kb/310353

  Overview of Windows XP Service Pack 3
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=68c48dad-BC34-40be-8d85-6bb4f56f5110&displaylang=en
  Don't forget to download and read the file titled "overview of Windows XP Service Pack 3"
  Note: "you can run the package of SP3 update on any edition of Windows XP SP1 or SP2."

  The space of hard disk required for Windows XP Service Pack 3
  Describes the space of hard drive required for installation
  Windows XP Service Pack 3 (SP3)
  "For a PC on which Windows XP is already installed"
  http://support.Microsoft.com/kb/947311/en-us

  Install Windows XP Service Pack 3 (SP3)
  http://TechNet.Microsoft.com/en-us/Windows/cc164204.aspx

  Release notes for Windows XP Service Pack 3
  http://support.Microsoft.com/kb/936929/en-us

  List of fixes included in Windows XP Service Pack 3
  http://support.Microsoft.com/kb/946480/
   
  Steps to take before you install Windows XP Service Pack 3
  Recommend the steps to take before you install Windows XP Service Pack 3.
  Also includes troubleshooting information.
  http://support.Microsoft.com/kb/950717/en-us

  J W Stuart: http://www.pagestart.com

• I currently store my pictures on and an external hard drive.  Lightroom 6 was not able to find the picture momentarily files.  I inserted an external Flash DRIVE after removing the hard drive and the computer renamed the stick with the same drive letter t

  Redesign existing external hard disks and still 6 Lightroom able to find existing photos.

  I currently store my pictures on and an external hard drive.  Lightroom 6 was not able to find the picture momentarily files.  I inserted an external Flash DRIVE after removing the hard drive and the computer renamed the stick with the same drive letter that has been designated by Lightroom to store my photos.  I could go into my Windows 10 and reset the player to the letter that Lightroom has given at the beginning of the external hard drive.   However, I know this can happen again, if I connect any stick USD or another device, while the external hard drive is not connected to my laptop.   I found the information that I can do the new designation of the final drive by choosing a letter it is 1/2 way or higher in the alphabet.   I would like to turn an external hard drive on a strong letter, warns we hope this previous problem.   My question is, if I already have a lot of pictures on this external hardrive with the designation of the current drive, how it becomes a higher letter and have 6 Lightroom recognizes files, now under the new designation of drive letter without having to go to each photo individually and manually force Lightroom 6 find each photo.  It would take more time than I'd like to lose.  Is there a way to get just 6 Lightroom to recognize the new disk designation has changed and is able to find all of the existing files?

  I have read the ADOBE LightRoom 6 manual and seem not to be able to find anything on how to do it.

  Any help would be welcome.

  Thank you!

  So in Windows, you can select a drive like q letter (or any other letter you want only towards the end of the alphabet)

  Then in Lightroom, you can reconnect to the photos on q: the following instructions (see specifically 4 Figure and related text)

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• Solitare opens suddenly, with cards staked in a stack to the top left corner. I was not able to detach them to play a game. Help!

  Solitare opens suddenly, with cards staked in a stack to the top left corner.  I was not able to detach them to play a game.  Help!

  Hi Perren7,

  Use the (SFC.exe) System File Checker tool to determine which file is causing the problem and then replace the file. To do this, follow these steps:

  1. open an elevated command prompt. To do this, click Start, click programs, accessories principally made, right-click Guest, and then click Run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click on allow.

  2. type the following command and press ENTER:

  sfc/scannow

  3. the sfc/scannow command. analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  If that is not enough then try to create a new user account and check what is happening. To create a new user account

  1. to open user accounts, click the Start button, select Control Panel, click user accounts and parental control, and then click user accounts.

  2. click on manage another account. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  3. click on create a new account.

  4. type the name you want to assign to the user account, click an account type, and then click on create an account.

  If the new user account works fine then the old account has been corrupted, you can follow the link given below to fix the corrupted user profile.

  Difficulty of a corrupted user profile

  http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows Vista Service Pack 2 (KB948465) I get the error code 80092004 and it was not able to load.

  Windows Vista Service Pack 2 (KB948465) I get the error code 80092004 and it was not able to load.

  Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support, initially planned to end on November 26, 2009, has been extended until February 26, 2010. Availability of support chat or messaging differs depending on your location. Some questions may require that more support for which he is advanced a charge.  Go to http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 & select appropriate category (i.e., download problem;) Installation problem; Problems after installing a service pack). ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Help and Support was not able to start

  When I open help and Support Windows, it shows me the following error message:

  "Help and Support was not able to start
  For more information, contact your system
  administrator or visit
  http://windowshelp.Microsoft.com.
  
  
  (I'm the system administrator only)
  I am facing this problem for more than a year.
  System details:
  
  
  Windows Vista Edition Home Premium SP2 32-bit
  Internet Explorer version 9

  Hi Aditya,

  This could be caused by the virus or corrupted system files on the computer.

  Follow the following troubleshooting methods:

  Method 1:

  Download Microsoft Safety Scanner, then scan your computer for viruses and malware then check how it works.

  You can download Microsoft Safety Scanner from the link "scan to Microsoft Security.

  Note:  The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again. All data that are infected must be cleaned only by deleting all of the data, which means that there is a risk of data loss.

  Method 2:

  Run System File Check to fix the corrupted system files and then check how it works.

  See the link "How to use the file system tool Checker to troubleshoot system missing or damaged files on Windows Vista or Windows 7" to run the System File Check.

  Note: It can ask the Windows DVD difficulty and allowing SFC to do more than minor repairs. Could some of the files saved on your computer are deleted when fixing corrupted files.

  If the problem persists, please answer. We would be happy to help you.

• I downloaded several updates available for Windows Vista and since that time, I was not able to access my emails. I use netscape and the page opens and freezes.

  I downloaded several updates for vista (no critical updates) and since that time, I was not able to access my emails. I use netscape and the page opens and freezes. What should I try?

  original title: EMAIL GEL

  Hello

  What updates do you have installed?

  Check if the problem persists in the clean boot state.

  From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".

  Reference:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  1. click on start, type msconfig in the search box
  2. press ENTER.

  The System Configuration Utility dialog box appears.

  3. click on the general tab, click Normal startup - load all services and device drivers and then click OK.
  4. When prompted, click on restart to restart the computer.

  Also, look for error messages in the event viewer. If you find error messages after return the exact error message so that we can help you better.

  Measures to check the application event log:

  a. click Start.
  (b) in the search box type eventvwr.msc , and then on enter.
  c. now, click Application in the event viewer (local).
  d. now, looking for event log on the right side of the event viewer window.

  http://Windows.Microsoft.com/en-us/Windows-Vista/open-Event-Viewer
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer