I talked to someone at Microsoft who said they can take possession of my PC to fix its problems. Please tell me how. I had a contract with supportrix and was never satisfied.

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• If someone else on the network as open thunderbird, nobody else can use it until the person origional closes their? Please tell us how to solve this problem.

  We use thunderbird on a network of several computers connected to an e-mail account. If someone else uses thunderbird as the sending and receiving of emails point on the other can use thunderbird at the same time until the first person close Thunderbird. How can we solve this problem?

  Do you know if your installation uses the IMAP protocol?

  Your problem may be due to the server; It can be configured to allow only a single connection at a time.

  Different users share a common profile? This would give the symptoms that you describe, since the Thunderbird locks his profile.

• Can someone please, please tell me how to get in contact with the customer?

  I don't have Adobe Pro anymore and I can't believe how hard Adobe did cancel an annual subscription. I followed ALL the instructions several times and keep putting looped to the same pages. I can't connect with their customer service chat line. Anyone had a similar experience? If so, I would be interested to know how it was resolved. It was a terrible experience that I can't just recommend Adobe products to anyone!  Help, please!

  Hi Cindy,.

  We are sorry for the inconvenience caused to you.

  Please use this link to reach the customer - Contact customer service and make sure that you choose the right options in first two menu drop-down and then click on the big blue button labeled as "still need help? Contact us»

  You can use the phone or chat to reach our customer care agent.

  Please let me know if you face any issue.

  Kind regards

  Rahul

• I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?

  I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?

  Hi Debra,

  It's a SCAM! Microsoft does not make that neither have they partners that do and don't they hire contractors or individuals or even to find volunteers to do. There are probably thousands of these companies out there do every day - we get two or three posts like this (or more) each day ask about it. You are lucky who have recognized the scam enough not to be sucked in and eventually identify theft, infections, hacking your computer, convince you to buy software or services you either did not need or that do not really exist at all and all sorts of nefarious stuff. You'd be surprised how much contact us AFTER THAT that they realized they had been duped asking what to do. Don't waste time talking to these people, not give them any personal information it is, don't be fooled by what they can get allows you to see on the computer - in fact, not do anything they suggest on your computer or even to visit Web sites they recommend and for the love of God don't give them access to your computer.

  Microsoft knows this is happening, but with these companies popping up like dandelions, or closing and changing names when discovered and operating mainly from abroad, it would take an army of lawyers to sue each other. They do the best they can, but they are just too many and more added every day. People need to pay attention to these things. They occur not only by telephone, but also by e-mail, instant messaging, mail and all the ways imaginable. Forget not that Microsoft doesn't this and hang up or remove the emails or messages or mail from someone claiming that they do because they know the information on your computer or that you want to get information from you to confirm your account so that it will not be closed and asking you your name of user and password and all sorts of other personal information. Microsoft DO NOT!

  See below for additional information on this topic and what to do and how Microsoft works:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  I'm glad you don't get captured by these crooks and save yourself a big headache. Continue to use the same caution and you should do fine.

  Good luck and best wishes!

• Microsoft never call their users? I just got a call from someone who said they were from Microsoft and he wanted me to run something.

  I just got a call from someone who said they were from Microsoft. It was obviously of the India. In any case, he said that there are problems with my computer and it asked me to do something, I would not.  He hung up. He told me to click the button of windows on my keyboard. Then he told me type something in and running. But I refused. I said, how end I call Microsoft and give them your name... HE HUNG UP.

  Hello DianeMcGettigan,

  It is simply one of the many scams that are doing the tour.

  Unless you have a prepaid support contract with Microsoft, then Microsoft will never contact you by phone, mail or e-mail about problems with your PC. You did while refusing to allow him access to your PC. All they want to do is to have access to your PC, so they can steal personal data (banking etc.) on your part.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk |  vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• Is there a telephone line or somewhere, I can talk to someone from Microsoft? I am having problems and are not getting any help anywhere...

  Is there a telephone line or somewhere, I can talk to someone from Microsoft? I am having problems and are not getting any help anywhere...

  Hello

  Answers can probably help if briefly you questions answers - Windows Forums for your
  version of Windows. Please provide all the information we need to help us help you.

  Answers - Windows Forums
  http://answers.Microsoft.com/en-us/Windows/Forum

  How to ask a question
  http://support.Microsoft.com/kb/555375

  ====================================================================

  Call Service customer Microsoft direct-1-800-642-7676-heures 05:00 til time 9 PM PST (USA).

  Contact Microsoft Customer Service
  http://support.Microsoft.com/kb/295539

  Microsoft support - contact us
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - Microsoft Technical Support phone numbers
  http://support.Microsoft.com/kb/319726/en-us

  Microsoft - email us
  http://support.Microsoft.com/contactus/cu_sc_selector_email?ws=support%2csupport

  Options chat or telephone of the solution - top-right - Windows 7 Center
  http://support.Microsoft.com/ph/14019#TAB0

  Microsoft - product selection solutions centers
  http://support.Microsoft.com/select/?target=hub

  Solutions Microsoft Fixit Center
  http://support.Microsoft.com/FixIt/

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• I received a call Thursday last of someone who said they were by the Windows team and that my computer has been altered. Is it a scam?

  The call was clearly from abroad and had a bad connection.

  I received a call Thursday last of someone who said they were by the Windows team and that my computer has been altered.   The call was clearly from abroad and had a bad connection.  Basically, they wanted to sell me something for $99.  Is it a scam?  Called again today and they make me nervous because I don't know that much about computers.

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• my freezer scandisk to 0% at the start of the computer. someone please tell me how to solve this problem

  my freezer scandisk to 0% at the start of the computer. someone please tell me how to solve this problem, and for this reason, I can't use my computer for other things as well. It is now very slow and do not file load. as adobe flashplayer doesn't load on google crome more please help me with this. I have windows xp sp2

  Yes, install xp3, the patch is only for hp AND amd pc, install from the link and then navigate to the microsoft updates and a priority scan, install, then do a custom scan and install rootkit updates, it will be a long process that you are behind in security updates , \\

  clean the pc then do the following:

  Shenan Stanley tips: will probably want to clean this machine...

   

  Search for malware:

  Download, install, execute, update and perform analyses complete system with the two following applications:

  ·                                 MalwareBytes (FREE)

  ·                                 SuperAntiSpyware (FREE)

  Remove anything they find. Reboot when necessary. (You can uninstall one or both when finished.)

  Search online with eSet Online Scanner.

  The less you have to run all the time, most things you want to run will perform:

  Use Autoruns to understand this all starts when your computer's / when you log in. Look for whatever it is you do not know usingGoogle (or ask here.) You can hopefully figure out if there are things from when your computer does (or connect) you don't not need and then configure them (through their own built-in mechanisms is the preferred method) so they do not - start using your resources without reason.

  You can download and use Process Explorer to see exactly what is taking your time processor/CPU and memory. This can help you to identify applications that you might want to consider alternatives for and get rid of all together.

  Do a house cleaning and the dust of this hard drive:

  You can free up disk space (will also help get rid of the things that you do not use) through the following steps:

  Windows XP should take between 4.5 and 9 GB * with * an Office suite, editing Photo software, alternative Internet browser (s), various Internet plugins and a host of other things installed.

  If you are comfortable with the stability of your system, you can delete the uninstall of patches which has installed Windows XP...
  http://www3.TELUS.NET/dandemar/spack.htm
  (Especially of interest here - #4)
  (Variant: http://www.dougknox.com/xp/utils/xp_hotfix_backup.htm )

  You can run disk - integrated into Windows XP - cleanup to erase everything except your last restore point and yet more 'free '... files cleaning

  How to use disk cleanup
  http://support.Microsoft.com/kb/310312

  You can disable hibernation if it is enabled and you do not...

  When you Hibernate your computer, Windows saves the contents of the system memory in the hiberfil.sys file. As a result, the size of the hiberfil.sys file will always be equal to the amount of physical memory in your system. If you don't use the Hibernate feature and want to reclaim the space used by Windows for the hiberfil.sys file, perform the following steps:

  -Start the Control Panel Power Options applet (go to start, settings, Control Panel, and then click Power Options).
  -Select the Hibernate tab, uncheck "Activate the hibernation", and then click OK. Although you might think otherwise, selecting never under "Hibernate" option on the power management tab does not delete the hiberfil.sys file.
  -Windows remove the "Hibernate" option on the power management tab and delete the hiberfil.sys file.

  You can control the amount of space your system restore can use...

  1. Click Start, right click my computer and then click Properties.
  2. click on the System Restore tab.
  3. highlight one of your readers (or C: If you only) and click on the button "settings".
  4 change the percentage of disk space you want to allow... I suggest moving the slider until you have about 1 GB (1024 MB or close to that...)
  5. click on OK. Then click OK again.

  You can control the amount of space used may or may not temporary Internet files...

  Empty the temporary Internet files and reduce the size, that it stores a size between 64 MB and 128 MB...

  -Open a copy of Microsoft Internet Explorer.
  -Select TOOLS - Internet Options.
  -On the general tab in the section 'Temporary Internet files', follow these steps:
  -Click on 'Delete the Cookies' (click OK)
  -Click on "Settings" and change the "amount of disk space to use: ' something between 64 MB and 128 MB. (There may be many more now.)
  -Click OK.
  -Click on 'Delete files', then select "Delete all offline content" (the box), and then click OK. (If you had a LOT, it can take 2 to 10 minutes or more).
  -Once it's done, click OK, close Internet Explorer, open Internet Explorer.

  You can use an application that scans your system for the log files and temporary files and use it to get rid of those who:

  CCleaner (free!)
  http://www.CCleaner.com/
  (just disk cleanup - do not play with the part of the registry for the moment)

  Other ways to free up space...

  SequoiaView
  http://www.win.Tue.nl/SequoiaView/

  JDiskReport
  http://www.jgoodies.com/freeware/JDiskReport/index.html

  Those who can help you discover visually where all space is used. Then, you can determine what to do.

  After that - you want to check any physical errors and fix everything for efficient access"

  CHKDSK
  How to scan your disks for errors* will take time and a reboot.

  Defragment
  How to defragment your hard drives* will take time

  Cleaning the components of update on your Windows XP computer

  While probably not 100% necessary-, it is probably a good idea at this time to ensure that you continue to get the updates you need. This will help you ensure that your system update is ready to do it for you.

  Download and run the MSRT tool manually:
  http://www.Microsoft.com/security/malwareremove/default.mspx
  (Ignore the details and download the tool to download and save to your desktop, run it.)

  Reset.

  Download/install the latest program Windows installation (for your operating system):
  (Windows XP 32-bit: WindowsXP-KB942288-v3 - x 86 .exe )
  (Download and save it to your desktop, run it.)

  Reset.

  and...

  Download the latest version of Windows Update (x 86) agent here:
  http://go.Microsoft.com/fwlink/?LinkId=91237
  ... and save it to the root of your C:\ drive. After you register on theroot of the C:\ drive, follow these steps:

  Close all Internet Explorer Windows and other applications.

  AutoScan--> RUN and type:
  %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
  --> Click OK.

  (If asked, select 'Run'). --> Click on NEXT--> select 'I agree' and click NEXT--> where he completed the installation, click "Finish"...

  Reset.

  Now reset your Windows with this FixIt components update (you * NOT * use the aggressive version):
  How to reset the Windows Update components?

  Reset.

  Now that your system is generally free of malicious software (assuming you have an AntiVirus application), you've cleaned the "additional applications" that could be running and picking up your precious memory and the processor, you have authorized out of valuable and makes disk space as there are no problems with the drive itself and your Windows Update components are updates and should work fine - it is only only one other thing youpouvez wish to make:

  Get and install the hardware device last drivers for your system hardware/system manufacturers support and/or download web site.

• How to convert a document pages in macbook air so that when I send to someone directly from my mac, they can open in their computer windows laptop?

  How to convert a document pages in macbook air so that when I send to someone directly from my mac, they can open in their computer windows laptop?

  Depends on. The receiver has Microsoft Word

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  Hope this helps,

  -End

• Could someone tell me that I have a laptop that is compatible with the adapter wireless Athreos in it and it catches an unsecured, network shown as next (automatic) for the SSID (network name). Please tell me how to connect...

  Could someone tell me that I have a laptop that is compatible with the adapter wireless Athreos in it and it catches an unsecured, network shown as next (automatic) for the SSID (network name). I tried parameter as point of access, AD-hoc, Connect automatticaly etc but will not connect... Please tell me how to connect...

  Hi Sumit and thanks for posting.

  Your Athreos has never connected? If it has connected then it not only connects it to insecure networks? Also after can trying to connect you do the following?

  Start, run, CMD, OK to open a command prompt:

  Type the following command:

  IPCONFIG/ALL

  [Note that there is no space between the oblique and ALL bar].

  Right click in the command window and choose Select all, and then press ENTER.
  Paste the results in a message here.

  I hope this helps. After the back if you have any questions.

  Shawn - Support Engineer - MCP, MCDST
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Is someone can you please tell me how I would get my Windows Vista calendar opens automatically when starting my computer to the top? Thank you!

  Is someone can you please tell me how I can get my windows vista calendar opens automatically when starting my cpu to the top? Thank you

  Put a shortcut to the calendar program in your startup folder:

  1. Click the Start button.
  2. Click Open .
  3. Double-click programs .
  4. Double-click Startup .
  5. Click the Start button.
  6. Click on all programs .
  7. Right-click Windows Calendar , hold down the button, drag it in theStart window and let go.
  8. Click copy here .

  Boulder computer Maven
  Most Microsoft Valuable Professional

• Someone please tell me how open/read a file on my Mac OS Pro Tour/Yosemite .asf. Please help, frustrated!

  Someone please tell me how open/read a file on my Mac OS Pro Tour/Yosemite .asf. Please help, frustrated!

  of course, it's another format darn owner, so you will need a copy of Windows media player for mac.  (or VLC) there is a way to convert, however, but I suspect it will not free

  Good luck

  John B

• Will someone please tell me how to access the last good known Configuration. And how to start up in Mode safe

  GREETINGS TO ALL READERS

  Someone please help me solve the following problems?

  Something inexplicable happened to my computer on January 12, leaving my hard drive in a mess and my computer unstable and leaving the restoration system does not.   However, Reatore system works now, but only today's date.  I can't go back to an earlier date. I need to do because of the unstable behavior of my computer.  System Restore is repairable to instead re - install? If this isn't the case, please tell me how to re - install.

  In addition, NTLDR is missing. Could be the cause of the instability of the computer and the problem with the system restore?   And willl you please tell me how to restore NTLDR.

  Thanking the Good Samaritan (s) in dvance for any help.

  MAY THE FORCE BE WITH YOU ALL.

  Brad
  .

  Hello

  Thank you for your response.

  1. the issue resolved?

  Please get back with the results so we can help you better.

• Is someone can you please tell me how I can get a windows XP installation disc?

  I have an old computer with windows XP that crashed recently. The thing is that when I bought the computer, it did not come with an XP Setup disk. So can someone please tell me how I can get a windows XP installation disc? I tried several ways to fix the computer. I installed a hard drive with win98 and tried to recover my files. Also, I deleted the original hard drive and installed win98 to try to connect to the internet so I could install Ubuntu or Pandora.

  I have an old computer with windows XP that crashed recently. The thing is that when I bought the computer, it did not come with an XP Setup disk. So can someone please tell me how I can get a windows XP installation disc? I tried several ways to fix the computer. I installed a hard drive with win98 and tried to recover my files. Also, I deleted the original hard drive and installed win98 to try to connect to the internet so I could install Ubuntu or Pandora.

  Windows XP disks are no longer manufactured or sold. You * may * be able to find a place with an old stock for sale, but it is not very likely. Close your only choice is to purchase a used copy somwhere (but I would avoid eBay, where any software you buy is probably hacked).

• Can someone please tell me how to re - install after effects 2014, because I hate the 2015 version. Its so bad.

  Since I installed after effects 2015, he did nothing else than truble. The record is so lag, he will not play in time real proaley. I can't select my propaly layers etc. Can someone please tell me how to re - install after effects 2014, because this version was much better.

  How to find and install a previous Version of Adobe Apps in CC 2015 | Adobe Customer Care Team