I took my mac repair, they ended up replacing my computer, I got the package of cloud of Photoshop and Lightroom but logging into my account I do not see where to download it again? I still pay every month I just need the programs...

Similar Questions

• I bought the app composition unique creative cloud for acrobat.  When I log into my account it does not show that I bought.  How can I get the download to work without buying again.  I have a receipt for my purchase.

  I bought the app composition unique creative cloud for acrobat.  When I log into my account it does not show that I bought.  How can I download this product without buying it again.  I received my purchase.

  Hello

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• Money is debited from my account each month however creative cloud it says trial expired? I'm paying for Photoshop and Lightroom but cannot use them? Help!

  Money is debited from my account each month however creative cloud it says trial expired? I'm paying for Photoshop and Lightroom but cannot use them? Help!

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I pay for Photoshop and Lightroom, but cannot use

  I pay for Photoshop and Lightroom, but cannot use

  When you ask a question you will need to provide some basic information

  -Forum quick start https://forums.adobe.com/docs/DOC-5601

  Mac or Windows and EXACTLY what version of the operating system?

  Recent Mac AND Windows operating systems have been known to cause problems "weird."

  Using a full account of computer administrator with read/write permission?

  Exactly what version of the program do you have problems?

  This error message you see?

• I just moved from windows to mac and changed my photoshop and lightroom, but now continues photoshop and lightroom stopping self on the mac, mostly photoshop and lightroom, anyone know why?

  I just moved from windows to mac and changed my photoshop and lightroom, but now continues photoshop and lightroom stopping self on the mac, mostly photoshop and lightroom, anyone know why?

  Yes, never make it.  I think Mac Yosemite by default active Standby Mode.

  Nancy O.

• I had downloaded CC Photoshop and Lightroom, but then my computer crashed and when it has been repaired I no longer have Photoshop-, but have Liughtroom 5.7

  I've subscribed and downloaded CC Photoshop and Lightroom

  But my computer crashed and it has since been repaired - is no longer have Photoshop CC.

  How do I re-download it under my current account?

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4| 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• Do not have my cc 2015 update photoshop and I pay every month what I need to do

  I had a problem with my computer about a month ago. I so format the computer. I reinstall the cc photoshop I rent for 6 months. I continue to pay each month. now m and it opens a window of writing that the trial is over. I rented it. why he told me that it is in the test versions. and it is no longer updated and no longer recognizes my graphics card. It has become very slow

  Sign in and check your account indicates the subscription with your adobeid https://www.adobe.com/account.html

  Then sign out and back in creative cloud with the same adobe id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  If you updated to Creative Cloud 2015 and some or all of your CC applications show 'trial start or buy now' in the desktop app creative cloud, or if you launch any product of CC 2015 and the pop up displays a test message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Also, please check that your computer meets the minimum requirements for creative cloud and each CC program you want to install. Programs will not for installation if the system does not support: system requirements | Creative cloud.

  Guinot

• I have Windows 7 PC, use OpenOffice for documents, so I can change them. Suddenly Adobe them diverted all in pdf format so I can't unless I pay every month. I need odt. files back.

  I count on Open Office odt. for documents and lists that I can easily add or modify files. I went to do yesterday and found that all the odt. files have become pdf files that find it me impossible to change or review without having to pay a monthly fee to Adobe!  I need my Microsoft office open. files back evil, as well as the possibility to choose pdf. myself, as if I had before. Why Adobe has this on their own and how can I cancel it?

  Maybe this can help: http://helpx.adobe.com/acrobat/kb/application-file-icons-change-acrobat.html

• I bought the plan for photography and still pay each month. but I can't use photoshop only after update. and they need to join a plan. How can I do? I can only use for the trial version even I never tell months.

  I bought the plan for photography 6 months ago and still pay every month.

  but I can't use photoshop only after update. and they need to join a plan.

  How can I do?

  I can only use for the same test version that I pay every month.

  Hi yejik42305752,

  Please see the following article: https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  Kind regards

  Tanuj

• I had to replace the hard drive on my computer and lost the installation that I pay every month for. How to install the Adobe Acrobat Pro XI on the computer again?

  I had to replace the hard drive on my computer and lost the installation that I pay every month for. How to install the Adobe Acrobat Pro XI on the computer again?

  You can download using any one of the 3 methods.

  But if it's XI Acrobat Standard, only the first step will work.

  For Acrobat Pro XI, you can use one of the 3 methods.

  1)

  Sign in to www.cloud.acrobat.com

  Then sign Adobe ID and password, and once logged in, click on the Acrobat button, it will provide you download link.

  2)

  You can download Adobe Creative Cloud applications:

  https://creative.Adobe.com/products/creative-cloud

  Reference: download, install, update or uninstall applications

  3)

  You can download it from Acrobat Pro XI of direct download link.

  During installation, select the optoin: installation using the serial number / subscription.

  Download Acrobat products | Standard, Pro | DC, XI, X

• I have a subscription and I pay every month for this. I installed after Adobe (indesign, photoshop, illustrator and acroba) on my second computer (laptop), but they are installed as a trial version. I can't turn them on with my adobe. They are still very

  I have a subscription and I pay every month for this. I installed after Adobe (indesign, photoshop, illustrator and acroba) on my second computer (laptop), but they are installed as a trial version. I can't turn them on with my adobe. They always are trial versions... How can I automatically on my second computer?

  On this computer... Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• have Adobe first CC I pay for it every month I just downloaded... What do I have to pay for the film Pat because all their transitions have black lines on it... Also in first CC transitions they are like those on Adobe Premiere CS6 as much as

  have Adobe first CC I pay for it every month I just downloaded... What do I have to pay for the film Pat because all their transitions have black lines on it... Transitions in first CC are also like those on Adobe Premiere CS6 can get 1 transition and then take multiple options as only a transitional option when I take the transmission of action... for example break glass I can also do several different transitions with in the glass break action transition

  Hi Willkutlass,

  I'm sorry but don't know what 'pat film' is. If it is a 3rd party effect/transition, you may have to pay for it.

  And the video transitions in Premiere Pro CS6 and first Pro CC are the same.

  Only difference, several transitions in CS6.

  

  Answer please, if you would like more information.

  Thank you

  Ilyes Singh

• I paid for the CC photography package ($ 9.99 / month) but when I go in my interface it does give me the option to download photoshop and lightroom. He said just buy now and trying to make me pay all over again.

  I paid for the CC photography package ($ 9.99 / month) but when I go in my interface it does give me the option to download photoshop and lightroom. He said just buy now and trying to make me pay all over again.

  Hello

  Make sure that you are connected to ID Adobe Correct.

  For more information, please visit:-https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  Hope this helps!

• I can't understand how to access my Creative Suite cloud computer crash. I pay every month for the student version, but it is not let me re - download now that my computer is fixed and back.

  I can't understand how to access my Creative Suite cloud computer crash. I pay every month for the student version, but it is not let me re - download now that my computer is fixed and back. Looking for help.

  Unfortunately, I was unable to trace any CC with this identification code Adobe is there any other Adobe ID in which you have saved CC? Please let us know

  Concerning

  Stéphane

• I had photoshop on my windows now the graphics card has gone bad and you want to move to my MAC I pay every month and I am a student, so, how can I transfer accounts until I get a new computer

  I had photoshop on my windows now the graphics card has gone bad and you want to move to my MAC I pay every month and I am a student, so, how can I transfer accounts until I get a new computer

  If you are on subscription, you just install it on your new computer and sign in with your ID Adobe that you used to buy PS when you arrive up to two installs, it will tell you that you have exceeded you install limit and asks if you want to disconnect other computers. Just so disconnect you. No need to have to disable or call Adobe!