I tried for a week now, going through the recovery process several times to retrieve my hacked hotmail account and received no response.

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• hacked hotmail account and can't enter or reset the password. always says windows live id is incorrect. Been hacked for over a year now!

  Dang. How many things I have to cross before talking to a real person? A guy with very young and Middle Eastern looks hacked my mothers hotmail account I created for his years he y a. its been hacked for more than a year and the same thing happened to me and my son even though we were able to get our accounts through you guys somewhere! Duh! mine has a guy from Taiwan or China using it sending e-mails of my drafts automatically to my contacts spam. The way I found out was my son and an old college friend wrote me on Facebook and said: really, they had no need of any viagra and do not like to send them to me! * Please help me to the reopening of his account because it's the only way she had to talk to friends and now that she stole! I cannot of course use password reset because it keeps telling me its windows live id is incorrect! Please help me to the reopening of his account. She has dementia and don't remember the password now that its been that long, but I know a friend she wrote at the time, it was hacked. Thank you, Richard l. Tarrant you can send me an email to * address email is removed from the privacy * if you need to

  You start here:

  View all Windows Live and Hotmail questions in the appropriate forum found here:
  http://windowslivehelp.com/

• Windows Update fails repeatedly to install updates KB3079904 and six other people, keep trying for 3 weeks now

  Drop support for Windows Vista is apparently present but perhaps without notice.

  Three weeks since July 14, 2015 Windows Update has repeatedly tried and failed to install seven updates. Three other updates cannot be installed while in time (KB3072633, KB3057154, KB3065979) but was finally installing manually through Microsoft Download Center.  Further attempts by MDC didn't settle because "the update does not apply to your system" (KB3070102, KB3067903).  KB3072630 update did not show an available option of Windows Vista.  The remaining updates would download a version of Vista but just have not installed (KB3070102, KB3079904, KB309392, KB3067505 and KB3065822, which is a Cumulative of IE9 for Windows Vista update).

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  Adobe Acrobat Pro DC at Best Buy bought and installed on the new Dell PC.  However, my PC says "Acrobat Reader DC" not Acrobat Pro DC.  What should I do to get the version of what I bought on my PC?

  Hiteresag18773979,

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• My account has been blocked for at least 3 weeks now. What the hell is happening?

  My account has been blocked for at least 3 weeks now. What the hell is happening? After reading all of these posts, it seems that MSN is simply stealing peoples email accounts, and we will never get our private information called back. What is the reason behind this? And why you are taking personal information from people who trusted in MSN for the use of electronic mail? Your customer service is the worse since you offer no support "on-line".

  It is quite the leap in logic.

  You have created a free account and ikely changed the password once or twice over the years you and the password was probably less than 15 characters and did not contain 3 of the four following things: uppercase, lowercase, symbols and numbers.  You can, or maybe not configuration options available for recovery of password as well.

  You think Microsoft is steaing accounts people - for what purpose.  They could probably allow you more easily just keep the accounts and steal your information (which you would hold current through new emails and others) which means it would be more useful for them just let you continue using the free account for stuff probably shouldn't you use a free account for that to take the entire account access on your part and lose this constant influx of new data on * you *.  If you have a logical argument for your accusation, "MSN flies simply email accounts of peoples", I'd love to hear it.

  Just in case where it happens, I could not care mail/Hotmail/Windows Live email, MSN etc.  It would not change the thoughts (see above), Yahoo Mail or another free service accused you of ' steaing your e-mail account "."  It is a free account and if you chose to use as your primary means of communication (knowing you probably receive your provider of Internet services and possibly your work email and could probably get an account to 'pay' for a little money * per year * that woud provide you with a way to recover your account, which could actually be traced back to you.)  As a free account, once someone hacks into what they can change the methods to reset the password so he sends their alternate accounts he their secret answers, it even look like their profile - delete all emails that could lead to a person thinking that it was not their account.  Yes - maybe (* maybe *) someone might come back in a little history (if such a thing exists) and to see that the answers have been changed and revisit the old emails – but it also means that Microsoft maintains backups and others on the free email service they follow hundreds of thousands (millions?) of people.  ;-)

  Anyway - as it was more of a rant (on our two parts, it seems to me) that a real application: there are a few things that I can offer you.

  (1) it is a peer-to-peer forum.  This means that those who respond here are likely than users of the same products that you happen to use and volunteer their time to help others because, just maybe, they have a little more "snap" when it comes to some of what the user lambda or maybe just because they like to help others.

  (2) first, not knowing what you have and that you have not tried, I suggest you read this article and make sure that you have gone through the normal steps to try to recover your lost free email account...
  http://www.itechwhiz.com/2011/04/account-recovery-reset-Windows-Live.html

  (3) in addition, I'm sure someone willpost back on the fact that * this * is not the right place to post on these issues.  This has nothing to do with Windows XP or repair the system and recovery.  You might be running Linux and are still using MSN mail. ;-)  Then...

  Windows Live Solution Center - HotMail - HotMail Forums Solutions
  http://windowslivehelp.com/
  Hotmail - Forums
  http://windowslivehelp.com/forums.aspx?ProductID=1

  Hotmail - Solutions
  http://windowslivehelp.com/solutions.aspx?ProductID=1

  How to contact Windows Live Hotmail Support
  http://email.about.com/od/hotmailtips/Qt/et_hotmail_supp.htm

  Windows Live Hotmail Top issues and Support information
  http://support.Microsoft.com/kb/316659/en-us

  Compromised account - access unauthorized account - how to recover your account
  http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41

  Hotmail hacked? Take these steps
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/Hotmail-hacked-take-these-steps.aspx

  I hope you can get the necessary assistance.  I am obliged to tell you that if you are recovering your account - any email service set you on (and even if you pay for it) you should change your password regularly (usually once a year favorite) and make sure that it is a great password (I suggest 15 + characters, and containing 3 4 things I already mentioned) and that configure you each recovery password given to you by option the said account.  Also, if it's something important and not just an email to "undesirable" for the most part - consider paying somehting for this type of e-mail address.  Have a way of tracing the account to you (money trail) is a sure way to recover an account.

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  When exactly do you get the error message?

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