I tried in several ways (in line, calls and return on this forum), but no aid has been granted on Edge inspect.  I get the message "your user name and password are incorrect, or your account has no access onboard inspect CC.  Any assistance

I tried in several ways (in line, calls and return on this forum), but no aid has been granted on Edge inspect.  I get the message "your user name and password are incorrect, or your account has no access onboard inspect CC.  Any help is greatly appreciated.  One of my original case numbers were: 0216572509

You need installed Adobe Creative Cloud. Check the link for more information below.

Edge inspect FAQ EAC

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