I tried several times to set up an email account with Thunderbird, but the next time I start the computer and start Thunderbird, no account is displayed.

I bought a new desktop PC with Win 8.1 and installed Firefox and Thunderbird.
Then, I tried to set up the e-mail account manually (in IMAP) following the instructions here: https://support-en.upc-cablecom.ch/app/answers/detail/a_id/22 , but can't set the mail server outgoing smtp correctly (I could receive mail but not send them). Subsequently, I deleted this account. Then, I started the automatic mail with UPC Cablecom under the http://www.upc-cablecom.ch/content/dam/www-upc-cablecom-ch/Support/executables/upc-cablecom-email-assistant.exe link tool and he did successfully set up the account, however, because a POP3 server account. As I was not happy with it, I deleted the server of incoming POP3 mail (and lost the e-mails received, of course...) and retried a manual installation. In doing so, I got an e-mail account IMAP incoming more two outgoing SMTP server (comparing them, I also understand the configuration error that I had done the first time). I then deleted the manual as SMTP server the automatically the installation server worked correctly.
In this context, accepting them and sending E-mail worked OK. However, the next time I started the computer, the e-mail account disappeared and Thunderbird was asked to set up a new account again. I have successfully set up manually once more, but the same problem resurfaced at the next startup, the e-mail account was gone...!

Thank you in advance for your help!
Maxonce

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Tags: Thunderbird

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