I tried to backup my iPad mini to iCloud and received the message from the last couldn't backuup [t be completed.  Why?

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  Hello!

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  Hi AbdiNur,

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  Sure.

  You can Contact Customer Care as technical troubleshooting may be required.

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• I tried to update my cc and received the error code: A12E1

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  Hi Samson,.

  Welcome to the community!

  Please perform the following steps:

  (1) restart the computer.

  (2) if the error persists, rename the OOBE in OLD OOBE folder of

  Mac: MAC HD/Library/Application Support/Adobe

  Windows: C:\Program Files (x 86) \Common Files\Adobe and

  C:\Users\ (UserName) \AppData\Local\Adobe

  3) download Creative cloud once more and try to run.

  (4) if it you is still facing a problem then Quit/end the notifier AAM address

  Windows:

  Press Ctrl Alt Del

  Start the Task Manager

  Click on the "processes" tab and check if you have AAMNotifier running

  If Yes, click end task

  Mac:

  Go to Spotlight (magnifying glass at the top right on your screen)

  Type activity monitor

  Press ENTER to open the activity monitor

  Check in activity for AAMNotifier monitor

  Leave this process if you find

  Thank you!

  Ankit