I tried to buy the creative cloud with all the included applications and I wrote my bank details and its been "approving or looking" for my card for an hour.

Similar Questions

• I pay every month for the purpose of creative cloud but I change my computer and its asking me to use a trial even when I registered

  I pay every month for the purpose of creative cloud but I change my computer and its asking me to use a trial even when I registered

  Please refer to https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  Concerning

  Stéphane

• Hi, I am trying to get Adobe Creative cloud with a license that was buyed in the United States, and I'm a french user.

  

  This message is displayed:

  "The country where your license was purchased is not that of your identification code Adobe try to connect with a different Adobe ID or contact us if necessary."

  I tried to change the country in my adobe account, but it did not work either.
  I tried to create a new Adobe ID, but... It did not work.

  You have an idea to help me please?

  I am a Mac user.

  Thank you very much!

  Muriel

  Hi Muriel,.

  Your billing address and credit card must be in the country where you bought.

  For more details, you can contact customer service

  Kind regards

  Sheena

• If I buy Adobe Creative cloud with 1-year commitment, can later change the credit card?

  I have a new credit card in about a month. Can I buy now and change my credit card later (because now I have a credit card from one of my friends)... Or is - this better if I wait for the new credit card to make the purchase?

  I already finished the trial period and I need to have access to Adobe CC as soon as POSSIBLE.

  
  Thank you.

  Https://helpx.adobe.com/utilities/credit-card.html of the credit card can help

  or

  Change account https://forums.adobe.com/thread/1465499 can help

• Had to get a new hard drive and reinstall Adobe Creative Cloud with all my applications.  Now they do not work.

  My hard drive has been crashing on my work computer and had to be replaced.  I had to reinstall all my applications and Adobe Creative Cloud.  When I try to go into all of my apps, they will not open.  I get the message that there was a problem and then it closes the application.  I went through all the troubleshooting steps suggested Adobe and Microsoft steps.  I need help to solve this problem.

  Thank you!

  Uninstall anything cc already installed.

  clean a http://www.adobe.com/support/contact/cscleanertool.html

  Restart your computer

  Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud

  the application allows to install your programs of cc.

• Y at - there a lot of creative cloud with all applications, for which you only have to pay once, and then you don't have to pay for it, once again?

  I can't really pay constantly for cc, but I need all the resources. Is it possible?

  CC is a subscription model.

  Mylenium

• Hello. I have a problem with the payment process when trying to buy the plan of creative photography of Cloud (one year). the error is: there was a problem processing your order, please contact our Service team customer care for assistance. AfricaBa North

  Hello. I have a problem with the payment process when trying to buy the plan of creative photography of Cloud (one year).

  the error is: there was a problem processing your order, please contact our Service team customer care for assistance. Middle East & North AfricaBahrain: 80081097Egypt: 08000000447Jordan/Kuwait/Lebanon/Qatar/Yemen: English + 44 207 365 0735Jordan/Kuwait/Lebanon/Qatar/Yemen: Arabic/French + 44 203 564 4145Oman: 80077173Saudi Arabia: 8008446638Tunisia, the Morocco and the Algeria: + 33 United Arab Emirates 157324642United: 80004443085Commonthwealth of independent States (CIS): + 44 207 365 0735

  Help me please to solve this problem. I need my lightroom immediately)

  Hi mohamed,.

  Please see the link below to buy the plan of photography:

  Pricing plans and creative Cloud membership | Adobe Creative Cloud

  In case you still have question, please contact sales at Adobe team.

  Adobe Middle East and North Africa

  Kind regards

  Sheena

• Hi, I'm trying buy Adobe Creative cloud but get message "this card was purchased in a country that does not match your Adobe ID you can try to connect with a login different Adobe or contact us if you need help."

  Hi, I'm trying buy Adobe Creative cloud but to message "" this card was purchased in a country that does not match your Adobe ID you can try to connect with a login different Adobe or contact us if you need help. ' "

  Can anyone help with this please. Thank you

  Hello

  Please visit the link below: -.

  Redemption code help

  How activate/redeem redemption Adobe CC Code

• I want to buy the first pro and Photoshop.  How does it interact with creative cloud?  How much will cost me to buy all 3?

  I want to buy the first pro and Photoshop.  How does it interact with creative cloud?  How much will cost me to buy all 3?

  Hello

  Please visit:-Creative Cloud price and membership plans | Adobe Creative Cloud

  First pro and Photoshop are a part of the creative cloud, but you can buy them separately as well.

  Photoshop and Lightroom for $9.99 / month

  Add any unique application just for $19.99 / month

  And all the creative cloud just for $49.99 / month.

  This includes applications such as:-officeAdobe Creative Cloud | Adobe Creative Cloud

• HI again, sorry to bother you it is imposible to contact adobe support? because I try to correct the situation, trying to find how to contact with someone in adobe cia. and I think that is imposible. Is ridiculus, I buy almost a week ago membership f

  HI again, sorry to bother you

  It's imposible contact adobe support? because I try to correct the situation, trying to find how to contact with someone in adobe cia. and I think that is imposible.

  Is ridiculus, I buy almost a week ago the plan subscription for all products and is imposible to work... because is always the same message, probe my period is late, you can buy... ??? and when I go to buy, at the end of the message is always the same. you have the subscription, not no need to buy... one circulates is imposible to broke?

  Thanks in advance, because I can't work and you know :-(I need and I don't know what more I can do.

  JOse

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena

• I think I bought the wrong to adobe. I was hoping to edit PDFS and make arrangements for the signature and I get to do it with my current plan. Can I ask to sign up for the correct adobe?  I don't know what the creative cloud is all about

  I think I bought the wrong to adobe. I was hoping to edit PDFS and make arrangements for the signature and I get to do it with my current plan. Can I ask to sign up for the correct adobe?  I don't know what the creative cloud is all about

  Look at desktop applications Adobe Creative Cloud | Adobe Creative Cloud to see what is in the cloud and click on the names to find out what each

  Acrobat is what you use to create and edit a PDF file

  If that's all you want to do, you cancel your current subscription and then buy the correct subscription

  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I want to know if I can use creative cloud with the same account on different computers

  I want to know if I can use creative cloud with the same account on different computers, because my children want to she and I have known if I buy when I can use it on several computers at the same time

  If it is the individual subscription, you can activate on 2 computers only.

  However, there is no limit for installation, but you can connect and activate on 2 computers only.

  If you had already signed and activated CC apps on 2 computers, and there still if you want to activate on a 3' rd computer, you can simply disconnect one of the 2 comps, so that you can keep counties of activation.

  For more information, see the link below:

  https://www.Adobe.com/content/dotcom/IE/products/creativecloud/FAQ.html

• I just join the creative cloud with the offer complete for students, but when I want to download new applications, they still detect me as a user free trail so that they won't let me download the application again.

  I just join the creative cloud with the offer complete for students, but when I want to download new applications, they still detect me as a user free trail so that they won't let me download the application again.

  Who is that apps are listed as of the tests menu tab Apps in Adobe Creative Cloud app?

  Have you tried disconnecting and signing once?

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Windows or Mac?

• I can't access my cloud applications creative adobe correctly for the plan of photography. I used to have the full plan and move in terms of photography, and now I can't access my apps under the creative cloud. He said to uninstall and reinstall I tried t

  I can't access my cloud applications creative adobe correctly for the plan of photography. I used to have the full plan and move in terms of photography, and now I can't access my apps under the creative cloud. He said to uninstall and reinstall I have tried to do without success and still get the same error.

  Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• Hi after windows 10 almost killed my laptop and I had to restore to factory settings I tried to re - install creative cloud and get the following message "WE ENCOUNTERED THE FOLLOWING PROBLEMS: INSTALLATION FAILED TO INITIALIZE program.» PLEASE DOWNLOAD A

  Hi after windows 10 almost killed my laptop and I had to restore to factory settings I tried to re - install creative cloud and get the following message "WE ENCOUNTERED THE FOLLOWING PROBLEMS: INSTALLATION FAILED TO INITIALIZE program.» Please DOWNLOAD ADOBE SUPPORT ADVISOR TO DETECT THE PROBLEM. "then I tried to download the Advisor to support that to find it is no longer available. Accept payment until this problem is solved we know how to solve this problem?

  first of all uninstall cc on your computer.

  Run the vacuum cleaner by, http://www.adobe.com/support/contact/cscleanertool.html

  Restart your computer and reinstall the cc, Download Adobe Creative Cloud apps desktop application | CC free trial Adobe

  If that translates into the same initialization error:

  start at the top and work your way down to apply applicable patches until your problem is solved.

  If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

  If your error is:

  "Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

  first of all, rename folder OOBE OOBE.old.

  to find the OOBE:

  Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

  Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

  Mac os: HD > library > application support of > adobe > caps

  Mac os: USER > library > application support of > adobe > OOB

  If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

  If you use an installation dvd:

  Copy the contents of the drive in a desktop folder and install from this directory.

  If you are using a mac:

  1. try to create a new user account in Mac with administrator privileges.

  2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

  3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

  4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

  5 restart the installation.

  If everything is applicable above fails, check your Setup logs:

  http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html