I tried to uninstall the AVG antivirus, but it used to uninstall.

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• I tried to install the previous version, but keep on getting the latest version.

  I discovered that Norton Safe ID does not work in the latest version of Firefox (I also discovered that it is a problem of Symantec). I installed the previous version of Firefox and was so happy, my Norton Safe Search and Safe ID was back. I kept getting notices asking to upgrade to the latest version. I don't know and make sure that I do not start the upgrade. Unfortunately, while I wasn't looking, installed Firefox last version... I tried to return the previous version, but it keeps the installation on the most recent version. Until Symantec solves the problem, I would like to use the previous version. I have Internet Explorer, that I do not particularly like, I prefer Firefox. No idea how I can temporary solve the problem of Symantec. Thank you. Blenda.

  Hello

  This is a problem caused by Symantec do not receive an update pretty quickly. They said that an update is due at the end of October, so I hope that is soon.

  I always recommend use you the most recent and and an updated version of Firefox. This ensures you get the new features as well as all stability and security fixes.

  On the installation of an earlier version, if you want to prevent the update of Firefox, type Subject: preferences #advanced in the address bar and click on Update. Here you will find options to disable updates to update, but as mentioned, this is not recommended.

  I hope this helps, but if not, please come back here and we can look at another solution for you.

• I tried to install since 11/12/09 important update KB976098 and continue to get error code 8E5E03FB unknown error. I tried to find the error code, but can't find it. How can I download and install this update?

  I tried to install since 11/12/09 important update KB976098 and continue to get error code 8E5E03FB unknown error.  I tried to find the error code, but can't find it.  How can I download and install this update?

  Quote your full version of Windows (for example, WinXP SP3;) Vista SP1; Vista 64 - bit SP2; Win7; Win7 64 bit) when you post in a forum or a newsgroup. Please do it in your next reply.

  Short story: If you do NOT live in one of the zones listed in http://support.microsoft.com/kb/976098, you really need not to install this security update not any way so you can hide it just ("don't show me this update"). ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• now, I have no audio device, tried to download the realtek drivers but failed: class installer has refused the request to install or update the device?

  Original title: the class installer has refused the request to install or update the device?

  now I don't have a device audio, reinstalled windows xp with recovery disk, tried to download the realtek drivers but failed.

  Hello

  1. What is the status of the sound card in Device Manager?

  The following article might be useful: no sound in Windows

• When I start my computer, it tries to find the solution center but can not be found how can I download this program?

  When I start my computer, it tries to find the solution center but can not be found how can I download this program?

  original title: Solution Center?

  I think that the solution center is a part of HP.  I go to programs - run and type msconfig.  Click the Startup tab and look for Solution Center, then uncheck the box so that it will not start then click on apply and restart the computer

  Or
  You can put in the HP printer drive and re install the printer that can also work.  Hope this helps

• I need to export videos using adobe premiere with these video resolution: DV 25 420, MXF. I have tried many of the export preset, but the MXFop1a give a video exorted with codec 411 instead of 420

  I need to export videos using adobe premiere with these video resolution: DV 25 420, MXF. I have tried many of the export preset, but the MXFop1a give a video exorted with codec 411 instead of 420

  It doesn't seem to be any adjustment for this user.

• I bought Photoshop elements & elements of Prime Minister to Best Buy 2 years.  Finally opened and I tried to get the serial number online by using the identity card, but said website code is not valid.  They called Best Buy, said that adobe should hav

  I bought Photoshop elements & elements of Prime Minister to Best Buy 2 years.  Finally opened and I tried to get the serial number online by using the identity card, but said website code is not valid.  Called Best Buy, they said that adobe should have canceled activation because it has not been installed in a timely.  How can I get a serial number for installation?

  jotison64 wrote:

  I bought Photoshop elements & first items at Best Buy 2 years.  Finally opened and I tried to get the serial number online by using the identity card, but said website code is not valid.  Called Best Buy, they said that adobe should have canceled activation because it has not been installed in a timely.  How can I get a serial number for installation?

  Work your way through this document in the end, step by step, and finally try to start a chat session. I hope that Adobe will straighten this out for you.

  Contact the customer service

• I have photoshop cs6 and want to use the patch tool, but I can't find it anywhere in my program. I tried to download the latest updates, but I'm still not. Fix function is supposed to be part of the package CS6?

  I have photoshop cs6 and want to use the patch tool, but I can't find it anywhere in my program. I tried to download the latest updates, but I'm still not. Fix function is supposed to be part of the package CS6?

  Hello Mojo,

  Please right-click on the Spot Healing Brush, and you should be able to see the patch tool.

  

  Kind regards

  Tanuj

• I tried to fix the problem yourself, but I can not

  I tried to fix the problem yourself, but I can't make it work...

  Well, I want to download an application or update my programs, so write "error".

  When I click on help, then I'll just in the page start or something...

  Maybe I missed something, but at least I need help

  Hi Isabelle,.

  Please try:

  1 try to clear the temporary files folder.

  2. restart your machine.

  In case you are still facing problems, click on learn about the error and to share with us the exact error or you can contact support for assistance: contact customer service

  Kind regards

  Akshay

• I want to cancel my subscription to the month and I tried to follow the directions online, but there is no button 'Cancel' in my account on the screen.

  I want to cancel my subscription to cloud creative to the month and tried to follow the instructions online, but there was no button 'Cancel' in my account, as the instructions indicated it would be. What can I do?

  Rachelg39633911, in order to cancel the order, please contact customer service

  You can use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  For more information on cancellation: cancel your creative cloud membership

• I'm trying to download the trial CC, but I get error 205 cod. How can I solve this problem? A few months ago, I used the trial CC and removed.

  I'm trying to download the trial CC, but I get error 205 cod. How can I solve this problem? A few months ago, I used the trial CC and removed.

  Help creating cloud / cloud creative applications download error

  http://helpx.Adobe.com/creative-cloud/KB/error-downloading-CC-apps.html

• tried to open the Web site but couln t open now will not open home page

  tried to open the link to the Web site and all I got was a framework and a blank page. Stop and now the homepage is now just a frame with a black page. have uninstalled and reinstalled but still.

  Start Firefox in Safe Mode {web link}
  While you are in safe mode;

  Type of topic: preferences< enter > in the address bar

  Select Advanced > General.
  Find and stop using hardware acceleration.

  Search web sites secure. Are there problems?

  Then restart.

• Error: AVG file is damaged and can not start when tried to start the AVG program

  Original title: Virus of internet surfing

  Surf the Internet today and had a pop up window that says that my PC has a virus and must by a specific virus program to remove. Then, I can't go on the internet or open my AVG program because I get a pop - uo, which says that the AVG file is damaged and cannot be started. Any ideas how to remove it? Tried system restore, but does not open.

  Hi gary125,

  1. don't you get an error message when you connect using Internet Explorer?

  If you get "Internet Explorer cannot display the webpage" then run Microsoft struggling to diagnose the problem. Download the hotfix to a USB drive on another computer and run it on the computer of the problem.
  See you receive an error message in Internet Explorer: "Internet Explorer cannot display the webpage"

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Have a new Mac computer.  Does the migration of my old Mac, who will now be my backup. Having trouble getting my creative cloud running on the new Mac. Tried to download the CreativeCloud Installer, but still now working. How to make creative work Cloud

  Have a new Mac computer.  Does the migration of my old Mac, who will now be my backup. Having trouble getting my creative cloud running on the new Mac. I tried to download the installer of CreativeCloud but still does not work.

  How can I get Creative Cloud works on 2nd new computer please?

  Hello

  Please use the link below to completely remove the creative Cloud Desktop Application.

  Using creative cloud | Uninstall the creative cloud desktop application

  Hope this will help you.

  Kind regards

  Hervé Khare

• Tried to download the latest version, but my computer does not support. While trying to install it replaced my old version and now have no firefox

  For months its been my firefox browser is out of date, saying tour so, today, I finally managed to update but when trying to install it, it removed my old version and when I tried to install the new one it says it was not compatible. So now I have a version that does not work and if I remove I don't have Firefox at all. I stress because everything (100) my favorites where on the old version.

  I tried and tried to find an older version, but either they are either not compatible or the file does not exist. I'm a bit of a technophobe so I know what else to try.

  Help, please

  Katie

  You can also find it on the CDN server.

  • http://download.CDN.Mozilla.NET/pub/mozilla.org/Firefox/releases/16.0.2/Mac/