I tried to update my windows 7 to 10 windows, it didn't do it and now I can't connect to wireless internet more

July 15, I tried to update windows 7 windows 10 and when I had a wireless connection.  I tried to connect to my internet since then and it does not recognize wireless, only options are dial broadband, ethernet, to the top.

Hi Suzy,.

I realize there are the inconvenience caused to you. Now that you have me with you I would take care of that.

Provide us additional information to help you better with this issue:

  1. What is the brand and model of your computer?
  2. Did you see any error code / error message trying to connect to the internet?
  3. What is the current version of the Windows operating system that is installed on your computer?

This issue would have occurred due to problems of driver network card and network services.

Let us try a few of the below troubleshooting steps and check if it helps.

Step 1: Troubleshooting of network Run card

Troubleshooting of network card find and fix problems with the wireless network card and others.

  1. Click Start; on the start menu, search type Troubleshooting and press enter.
  2. In the left pane, clickview all.
  3. Click network adapter troubleshooting.
  4. Select Advanced , and then click run as administrator.
  5. Click Next and follow the on-screen instructions to complete the process troubleshooting.

Step 2: If you are able to find the drivers in Device Manager, check the status of the device.

Follow:

  1. Press Windows + X from the keyboard, click on Device Manager.
  2. Expand the network adapter, click with the right button on the driver.
  3. Click Properties and check the status of the device.

Step 3: I suggest you update the driver of network adapter in Device Manager.

Follow the steps below:

  1. Press the Windows key + x on your keyboard.
  2. Select Device Manager.
  3. Expand network adapters. Right-click on the device, and then click Update driver software.
  4. Restart the computer and check if the problem persists.

See the article by Andre Da Costa on: how: install and update drivers in Windows 10 and check if it helps.

It will be useful. Get back to us with an up-to-date report of the access to the Wi - Fi network for assistance.

Thank you.

Tags: Windows

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