I try to download an application to Grants.gov federal grant package.  I upgraded to the latest Adobe Player and checked the settings of Google chrome.  Whenever I try to download the package I get a blank page with this message: to display the

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  Hello

  Thank you for writing to Microsoft Communities.

  I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.

  1. what operating system is installed on the computer?

  2. what version of Internet Explore do you use?

  3 have there been recent changes to the computer before the show?

  Please go ahead and follow the steps mentioned and later a update on the State of the question.

  Method 1: Start Internet explorer with the mode without modules and check.

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  Hello

  
  1. have you made changes on the computer before this problem?
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