I try to download the update, but when it comes to 125 MB its judgments and then I try to start it again it starts again from scratch.  Someone knows what to do?

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  You see the effects of a hijackware infection! If you had used the computer longer, I might recommend trying to detect & remove infections. But it would probably take a week or two and I'm sure you have better to do with your time right now so I would recommend the following (which shouldn't take any more than two hours of uninterrupted time).

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  VERY IMPORTANT! -Online free trial Norton will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free AND download/run the removal tool again Norton before installing updates AND BEFORE installing your new application antivirus (for example, Avast5 or Microsoft Security Essentials, free).

  Tip: Do not install Spybot again; It's really overkill in Win7 my humble OPINION, especially if you are installing Microsoft Security Essentials.

  See also:

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  http://www.us-cert.gov/CAs/tips/ST05-007.html

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