I try to install my Adobe Acrobat 9 on a newly purchased computer, but getting the message that my serial No. is not valid. I faced the problem of the last time I changed my PC, but Adobe offers support.

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• How to install Creative Suite on a new computer - when he repeated to me that my serial key is not valid?

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  other possible problems, error "serial number is not valid for this product". Creative Suite

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• I am trying to reinstall a disk CS5.5, but I said that my serial number is not valid (student and teacher licensing)

  Student and teacher license expire after a certain period of time? I know I'm in the correct serial number, but I told myself that is not valid. What gives?

  Hello 2minnie,

  in this case I load a version of there Products download CS5.5 (no disk) and change it with your serial number as described. See

  Read before downloading a product CS5.5

  • You need your CS5.5 serial number to complete the installation. Need help finding your serial number?
    Connect to My Adobe to find the serial numbers for the products.
    Or, see find a serial number.
  • Make sure that your system meets the requirements for the Creative Suite 5.5 products.
  • Having trouble? Get help from our experts in the community.

  If necessary and for any other question, click on through http://helpx.adobe.com/contact.html and 'open' Please use the cat, I had the best experiences. I quote Adobe Preran employee: the chat button is enabled as soon as there is an available agent to help.

  Hans-Günter

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  Yesterday I bought a new iMac.  Downloaded the CS5 Master Collection on the Adobe site, but install says that my serial number is not valid.  I double checked with my products on my profile, and the number is correct.  Says Adobe technical support it is a technical problem, but my serial number IS valid for CS5.

  Hello

  Please see this link for more details: error of incorrect serial number

• This serial number is not valid for Adobe Photoshop elements 13

  I bought both Adobe Photoshop and elements 13 first.  I received my serial numbers by e-mail and on the site of Adobe.  I'm trying to install Photoshop and I tried the TWO serial numbers (including copy them / paste) and every time I get the message error "this serial number is not valid for Adobe Photoshop Elements 13"

  Start here, error "serial number is not valid for this product". Creative Suite

  If this does not help, contact the adobe support, https://helpx.adobe.com/contact.html

• I can't install CS6 Master Collection, it indicates the serial number is not valid

  I uninstalled CS6 on my iMac and made a new account. Now, when I try to reinstall, the installer said my series is invalid.

  Hi Kevin –

  Please make sure you use the correct number of the appropriate product. This link can help with serial numbers:

  Quickly find your serial number

  You can check these links for more information about the invalid serial number message:

  Error "serial number is not valid for this product". Creative Suite

  Invalid serial number error

  Kind regards

  Guinot