I tunes

I was hours speaking to apple without help. I have had an Apple ID for about three years, about 500 songs purchased but had to change it that my account has been hacked. I have a new phone but can not my PAID for songs like whatever I do impossible access the Apple ID lived all the changes implemented a access password forgotten, but still I can't connect. When I go to the songs and the news e-mail address is hotmail one but cannot put it on my phone because they do not appear on my songs purchased list, I bought it with the new ID.  I tried to open the new identifier Apple for the address but shows this address is in service!

Do not create a new account.  Purchases cannot be transferred between accounts and remain always attached to the old account. Instead of updating an old account with a new code. In fact all you really needed to do was to change the password on the old account.  An e-mail address can serve more than an account ID if you create a new account with an e-mail address you can not use as the ID for the old.

There is a certain degree of autonomy to julien inconu, otherwise you will have to work with Apple get this resolved. The responses on this forum come from other users like you.

https://iforgot.Apple.com/

If you have forgotten your password - Apple - Apple ID https://support.apple.com/HT201487 support

If you do not receive your check or reset email - Apple support - https://support.apple.com/HT201455

http://www.Apple.com/support/appleid/contact/

Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "this article provides specific Apple Support contact information by country for help customers who are looking for with their password to login Apple or other problems related to security."

Tags: iTunes

Similar Questions

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