I uninstalled the old version of Adobe Reader and tried to download the most recent version; However, I get a message indicating that the new version is already installed.  Adobe is not listed as an Application on my computer.

I was unable to update Adobe Reader in my computer; then I uninstalled the program.  When I tried to download the latest version of Adobe, I received a message stating that the most recent version of Adobe is already installed on my computer. I don't see Adobe on the list of applications on my computer, any suggestions on what to do? Thank you...

Hi annac88455204,

Could you please tell me which OS is running on your system?

You must remove all traces of the previous versions of reader in order to download a new.

On windows platform, you can try running the cleaning from the indicated link tool:Download Adobe Reader and Acrobat cleaning tool - Adobe Labs.

Restart the computer and then try to download the new version from the links provided: https://get.adobe.com/reader/enterprise/

Please let us know if this solves your problem.

Concerning

Sarojini

Tags: Acrobat

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