I use Acrobat DC and I'm unable to open a PDF file on a Web site. Whenever I click the link it says that my drive is not updated. I've updated the player several times now and it always used open. Other documents open on this Web site.

I use Acrobat DC and I'm unable to open a PDF file on a Web site. Whenever I click the link it says that my drive is not updated. I've updated the player several times now and it always used open. Other documents open on this Web site. http://www.cic.gc.ca/english/pdf/kits/forms/IMM1344E.pdf

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Hi kimberlys49504344,

It is an XFA file that is not detected by the PDF viewers in the web browser.

Please right click on this link http://www.cic.gc.ca/english/pdf/kits/forms/IMM1344E.pdf & select ' Save As... ', now, to save the PDF file to your desktop & open with Adobe Reader.

I'm sure that it will work as it worked on my end.

Kind regards

Nicos

Tags: Acrobat

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