I use Windows 7 on a computer to which a printer is connected directly by a USB cable. I am able to print, but cannot find the printer when I run control/devices and printers Control Panel

I use Windows 7 on a computer to which a printer is connected directly by a USB cable.  I am able to print, but cannot find the printer when I run control/devices and printers Control Panel. In fact, no devices appear at all.

Can someone help me with this?

Thank you.

See http://www.winhelponline.com/blog/fix-devices-and-printers-completely-empty-windows-7/

If this does not help, there is a very long thread here, which may include other suggestions--> http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/devices-and-printers-dialog-box-empty/353707a4-bcb0-4334-98bc-aab84747fecd?page=1

Tags: Windows

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