I've already paid edition Creative Cloud schoolgirl and her teacher, deleted all tests from my computer, but still can't download full version

Already, I have paid teacher edition and student of creative cloud but can only download tests to my computer. Now, they are expired, and I want to use the full version, I already pay for 2 months. But in my online account, there are still only available trials. The student account is granted by Adobe.

I removed the full CC with the cleaning of cloud tool, but it doesn't always. When I connect with another PC, the download of the full version is possible, but I need it on my laptop for school.

Hi Christine,

Your subscription is active / valid, make sure that you are registered in correct Creative Cloud Desktop with Email application / Adobe well Id want to go connect and disconnect activate Cloud Creative applications

You can also view Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

It could be useful!

Rayyan

Tags: Adobe

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