I've been hacked in my gmail account and an email was sent to my gmail account that I did not send. What should I do now?

An e-mail was received by another person from my e-mail address. I did not send this email which was an ad for a home based job. What should I do now that I've been hacked?
Thank you!

There is nothing you can do now. You can change your password to something else and take measures to ensure that your email account is not hacked again. Alternatively, you can visit the help of Gmail Help pages. You can also try the following

Sometimes a problem with Firefox can be a result of malware installed on your computer, you may not be aware of.

You can try these free programs to search for malicious software that work with your existing anti-virus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP, if you do not already have one.

More information can be found in the article troubleshooting Firefox problems caused by malware .

This solve your problems? Please report to us!

Tags: Firefox

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    and the repair operation
    2012-07-29 15:30:33, 000000e0 CSI Info [SR] verification complete
    2012-07-29 15:30:34, Info CSI [SR] 000000e1 check 100 (0
    x 00000064) components
    2012-07-29 15:30:34, Info CSI 000000e2 [SR] beginning verify
    and the repair operation
    2012 07-29 15:30:37, CSI Info 000000e4 Verify [SR] full
    2012-07-29 15:30:37, info CSI 000000e5 [SR] check 100 (0
    x 00000064) components
    2012-07-29 15:30:37, info CSI 000000e6 verify start [SR]
    and the repair operation
    2012-07-29 15:30:38, Info CSI [SR] 000000e7 can not check co
    files mposante for 2149b2158bd96fd6f2822a85eab7e135, Version = 1.0.6001.18551, pA
    = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, P
    ublicKeyToken = {l:8, b:6595b64144ccf1df}, Type neutral, neutral, TypeName Public
    Neutral, clear key may be damaged (TRUE)
    2012-07-29 15:30:39, 000000e9 CSI Info [SR] verification complete
    2012-07-29 15:30:40, info CSI 000000ea [SR] check 100 (0
    x 00000064) components
    2012-07-29 15:30:40, info CSI 000000eb verify start [SR]
    and the repair operation
    2012-07-29 15:30:41, 000000ec CSI Info [SR] cannot be verified co
    files mposante for 2f63d026d754a8db019f0dc3628c7956, Version = 6.0.6002.18208, pA
    = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, P
    ublicKeyToken = {l:8, b:31bf3856ad364e35}, Type neutral, neutral, TypeName Public
    Neutral, clear key may be damaged (TRUE)
    2012 07-29 15:30:42, 000000ee CSI Info [SR] verification complete
    2012-07-29 15:30:42, info CSI 000000ef [SR] check 100 (0
    x 00000064) components
    2012-07-29 15:30:42, info CSI 000000f0 verify start [SR]
    and the repair operation
    2012-07-29 15:30:44, 000000f1 CSI Info [SR] cannot be verified co
    files mposante for 37bad053109c1ba5e6cbc63d747eecc7, Version = 1.1.6001.18551, pA
    = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, P
    ublicKeyToken = {l:8, b:6595b64144ccf1df}, Type neutral, neutral, TypeName Public
    Neutral, clear key may be damaged (FALSE)
    2012-07-29 15:30:44, 000000f3 CSI Info [SR] verification complete
    2012-07-29 15:30:45, info CSI 000000f4 [SR] check 100 (0
    x 00000064) components
    2012-07-29 15:30:45, info CSI 000000f5 verify start [SR]
    and the repair operation
    2012-07-29 15:30:47, 000000f7 CSI Info [SR] verification complete
    2012-07-29 15:30:48, info CSI 000000f8 [SR] check 100 (0
    x 00000064) components
    2012-07-29 15:30:48, info CSI 000000f9 verify start [SR]
    and the repair operation
    2012-07-29 15:30:49, 000000fa CSI Info [SR] cannot be verified co
    files mposante for 4857475077b555ed33e5111d715efd70, Version = 6.0.6002.18208, pA
    = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, P
    ublicKeyToken = {l:8, b:31bf3856ad364e35}, Type neutral, neutral, TypeName Public
    Neutral, clear key may be damaged (TRUE)
    2012-07-29 15:30:50, 000000fb CSI Info [SR] cannot be verified co
    files mposante for 4c591c4a3483f38370c34586c8bde52a, Version = 6.0.6001.18520, pA
    = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, P
    ublicKeyToken = {l:8, b:31bf3856ad364e35}, Type neutral, neutral, TypeName Public
    Neutral, clear key may be damaged (TRUE)
    2012-07-29 15:30:50, 000000fd CSI Info [SR] verification complete
    2012-07-29 15:30:50, info CSI 000000fe [SR] check 100 (0
    x 00000064) components
    2012-07-29 15:30:50, info CSI 000000ff verify start [SR]
    and the repair operation
    2012 07-29 15:30:52, info CSI 00000100 [SR] cannot be verified co
    files mposante for 5200c2ac8c8c53edef36bc7fe456c18a, Version = 6.0.6002.18208, pA
    = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, P
    ublicKeyToken = {l:8, b:31bf3856ad364e35}, Type neutral, neutral, TypeName Public
    Neutral, clear key may be damaged (TRUE)
    2012 07-29 15:30:53, info CSI 00000102 [SR] verification complete
    2012-07-29 15:30:53, info CSI 00000103 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:30:53, info CSI 00000104 [SR] beginning verify
    and the repair operation
    2012 07-29 15:30:55, info CSI 00000106 [SR] verification complete
    2012-07-29 15:30:56, info CSI 00000107 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:30:56, info CSI 00000108 [SR] beginning verify
    and the repair operation
    2012 07-29 15:30:56, info CSI 00000109 [SR] cannot be verified co
    files mposante for 61938ea6c8a81f63a790d27b6cf8f16e, Version = 6.0.6001.18426, pA
    = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, P
    ublicKeyToken = {l:8, b:31bf3856ad364e35}, Type neutral, neutral, TypeName Public
    Neutral, clear key may be damaged (FALSE)
    2012-07-29 15:30:58, CSI Info 0000010b Verify [SR] full
    2012-07-29 15:30:59, info CSI 0000010 c [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:30:59, info CSI 0000010 d [SR] beginning verify
    and the repair operation
    2012 07-29 15:31:01, Info CSI 0000010f [SR] Verify complete
    2012-07-29 15:31:01, info CSI 00000110 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:31:01, info CSI 00000111 [SR] beginning verify
    and the repair operation
    2012 07-29 15:31:05, info CSI 00000113 [SR] verification complete
    2012-07-29 15:31:05, info CSI 00000114 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:31:05, info CSI 00000115 [SR] beginning verify
    and the repair operation
    2012 07-29 15:31:07, info CSI 00000117 [SR] verification complete
    2012-07-29 15:31:08, info CSI 00000118 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:31:08, info CSI 00000119 [SR] beginning verify
    and the repair operation
    2012-07-29 15:31:10, CSI Info 0000011b Verify [SR] full
    2012-07-29 15:31:11, info CSI 0000011 c [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:31:11, info CSI 0000011 d [SR] beginning verify
    and the repair operation
    2012 07-29 15:31:15, Info CSI 0000011f [SR] Verify complete
    2012-07-29 15:31:15, info CSI 00000120 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:31:15, info CSI 00000121 [SR] beginning verify
    and the repair operation
    2012 07-29 15:31:17, info CSI 00000123 [SR] verification complete
    2012-07-29 15:31:18, info CSI 00000124 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:31:18, info CSI 00000125 [SR] beginning verify
    and the repair operation
    2012 07-29 15:31:21, info CSI 00000126 [SR] cannot be verified co
    files mposante for b246b8b2fc232b1823de7cc95d2ad8cb, Version = 6.0.6001.18426, pA
    = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, P
    ublicKeyToken = {l:8, b:31bf3856ad364e35}, Type neutral, neutral, TypeName Public
    Neutral, clear key may be damaged (TRUE)
    2012 07-29 15:31:21, info CSI 00000128 [SR] verification complete
    2012-07-29 15:31:22, info CSI 00000129 [SR] check 100 (0
    x 00000064) components
    2012-07-29 15:31:22, info CSI 0000012a verify start [SR]
    and the repair operation
    2012 07-29 15:31:24, CSI Info 0000012 c [SR] verification complete
    2012-07-29 15:31:25, info CSI [SR] 0000012d check 100 (0
    x 00000064) components
    2012-07-29 15:31:25, info CSI 0000012e verify start [SR]
    and the repair operation
    2012-07-29 15:31:27, CSI 0000012f [SR] Info cannot be verified co
    files mposante for c14dc8477e46e9a63d64b6e08d5791c3, Version = 6.0.6002.18208, pA
    = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, P
    ublicKeyToken = {l:8, b:31bf3856ad364e35}, Type neutral, neutral, TypeName Public
    Neutral, clear key may be damaged (TRUE)
    2012 07-29 15:31:27, info CSI 00000131 [SR] verification complete
    2012-07-29 15:31:28, info CSI 00000132 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:31:28, info CSI 00000133 [SR] beginning verify
    and the repair operation
    2012 07-29 15:31:30, info CSI 00000135 [SR] verification complete
    2012-07-29 15:31:30, info CSI 00000136 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:31:30, info CSI 00000137 [SR] beginning verify
    and the repair operation
    2012 07-29 15:31:32, info CSI 00000138 [SR] cannot be verified co
    files mposante for d53a8c69bdc376747b8a05f13e3c7b8c, Version = 6.0.6002.18208, pA
    = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, P
    ublicKeyToken = {l:8, b:31bf3856ad364e35}, Type neutral, neutral, TypeName Public
    Neutral, clear key may be damaged (TRUE)
    2012-07-29 15:31:33, CSI Info 0000013a Verify [SR] full
    2012-07-29 15:31:33, info CSI 0000013b [SR] check 100 (0
    x 00000064) components
    2012-07-29 15:31:33, info CSI 0000013 c [SR] beginning verify
    and the repair operation
    2012-07-29 15:31:36, Info CSI 0000013e [SR] full Verify
    2012-07-29 15:31:36, info CSI 0000013f [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:31:36, info CSI 00000140 [SR] beginning verify
    and the repair operation
    2012 07-29 15:31:42, info CSI 00000142 [SR] verification complete
    2012-07-29 15:31:43, info CSI 00000143 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:31:43, info CSI 00000144 [SR] beginning verify
    and the repair operation
    2012 07-29 15:31:43, info CSI 00000145 [SR] cannot be verified co
    files mposante for e8ecb225ded34cf1c95d86a0b62c0df1, Version = 6.0.6002.18490, pA
    = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, P
    ublicKeyToken = {l:8, b:31bf3856ad364e35}, Type neutral, neutral, TypeName Public
    Neutral, clear key may be damaged (TRUE)
    2012-07-29 15:31:45, Info CSI 00000147 [SR] check complete
    2012-07-29 15:31:46, info CSI 00000148 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:31:46, info CSI 00000149 [SR] beginning verify
    and the repair operation
    2012-07-29 15:31:48, CSI Info 0000014b Verify [SR] full
    2012-07-29 15:31:49, info CSI 0000014 c [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:31:49, info CSI 0000014 d [SR] beginning verify
    and the repair operation
    2012-07-29 15:31:49, CSI 0000014e [SR] Info cannot be verified co
    files mposante for ff2aece97c0e1cb2653c15e0fecbce68, Version = 6.0.6002.18407, pA
    = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, P
    ublicKeyToken = {l:8, b:31bf3856ad364e35}, Type neutral, neutral, TypeName Public
    Neutral, clear key may be damaged (TRUE)
    2012 07-29 15:31:54, info CSI 00000150 [SR] verification complete
    2012-07-29 15:31:54, info CSI 00000151 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:31:54, info CSI 00000152 [SR] beginning verify
    and the repair operation
    2012 07-29 15:31:59, info CSI 00000153 [SR] cannot repair me
    House file [l:20 {10}] "pcasvc.dll" Microsoft-Windows-Application-experience-Pro
    Gram-Compatibility-Assistant, Version 6.0.6001.18000, pA = PROCESSOR_ARCHITECT =
    URE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b
    {: 31bf3856ad364e35}, type neutral, PublicKey neutral, TypeName neutral in the sto
    Re, the file is missing
    2012 07-29 15:32:02, info CSI 00000154 [SR] cannot repair me
    House file [l:20 {10}] "pcasvc.dll" Microsoft-Windows-Application-experience-Pro
    Gram-Compatibility-Assistant, Version 6.0.6001.18000, pA = PROCESSOR_ARCHITECT =
    URE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b
    {: 31bf3856ad364e35}, type neutral, PublicKey neutral, TypeName neutral in the sto
    Re, the file is missing
    2012-07-29 15:32:02, info CSI 00000155 [SR] this component w
    referenced under the name of [l:158 {79}] "Package_20_for_KB936330 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1"
    ".18000.936330 - 33_neutral_GDR".
    2012 07-29 15:32:03, info CSI 00000156 [SR] couldn't reproj
    ECT corrupted file [ml:520 {260}, l:46 {23}] '------? \C:\Windows\System32"\[l:20{10}]"PC
    ASVC.dll '; source file in the store is also corrupted
    2012 07-29 15:32:03, info CSI 00000158 [SR] verification complete
    2012-07-29 15:32:04, info CSI 00000159 [SR] check 100 (0
    x 00000064) components
    2012-07-29 15:32:04, info CSI 0000015a verify start [SR]
    and the repair operation
    2012 07-29 15:32:10, CSI Info 0000015 c [SR] verification complete
    2012-07-29 15:32:11, info CSI 0000015 d [SR] check 100 (0
    x 00000064) components
    2012-07-29 15:32:11, info CSI 0000015e verify start [SR]
    and the repair operation
    2012-07-29 15:32:18, Info CSI 00000161 [SR] check complete
    2012-07-29 15:32:19, info CSI 00000162 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:32:19, info CSI 00000163 [SR] beginning verify
    and the repair operation
    2012 07-29 15:32:26, info CSI 00000166 [SR] verification complete
    2012-07-29 15:32:27, info CSI 00000167 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:32:27, info CSI 00000168 [SR] beginning verify
    and the repair operation
    2012-07-29 15:32:34, CSI Info 0000016a Verify [SR] full
    2012-07-29 15:32:35, Info CSI 0000016 b [SR] 100 (0 check
    x 00000064) components
    2012-07-29 15:32:35, Info CSI 0000016 c [SR] beginning verify
    and the repair operation
    2012 07-29 15:32:52, info CSI 00000174 [SR] verification complete
    2012-07-29 15:32:53, info CSI 00000175 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:32:53, info CSI 00000176 [SR] beginning verify
    and the repair operation
    2012-07-29 15:33:04, CSI Info 0000017a Verify [SR] full
    2012-07-29 15:33:05, info CSI 0000017b [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:33:05, info CSI 0000017 c [SR] beginning verify
    and the repair operation
    2012-07-29 15:33:12, Info CSI 0000017e [SR] full Verify
    2012-07-29 15:33:13, info CSI 0000017f [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:33:13, info CSI 00000180 [SR] beginning verify
    and the repair operation
    2012 07-29 15:33:28, info CSI 00000182 [SR] verification complete
    2012-07-29 15:33:29, info CSI 00000183 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:33:29, info CSI 00000184 [SR] beginning verify
    and the repair operation
    2012 07-29 15:33:42, info CSI 00000186 [SR] verification complete
    2012-07-29 15:33:43, info CSI 00000187 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:33:43, info CSI 00000188 [SR] beginning verify
    and the repair operation
    2012-07-29 15:34:02, CSI Info 0000018a Verify [SR] full
    2012-07-29 15:34:02, info CSI 0000018 [SR] b check 100 (0
    x 00000064) components
    2012 07-29 15:34:02, info CSI 0000018 c [SR] beginning verify
    and the repair operation
    2012 07-29 15:34:11, Info CSI 0000018 d [SR] cannot be verified co
    mposante files for Microsoft-Windows-font-TrueType-EucrosiaUPC, Version = 6.0.600
    2.18208, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope =
    1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neut.
    RAL, PublicKey neutral, the manifest may be damaged (REAL)
    2012-07-29 15:34:11, CSI 0000018e [SR] Info cannot be verified co
    mposante files for Microsoft-Windows-font-TrueType-TrebuchetMS, Version = 6.0.600
    2.18208, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope =
    1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neut.
    RAL, PublicKey neutral, the manifest may be damaged (REAL)
    2012-07-29 15:34:12, CSI 0000018f [SR] Info cannot be verified co
    mposante files for Microsoft-Windows-font-TrueType-ArialBlack, Version = 6.0.6002
    . 18208, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1
    nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutr
    Al, PublicKey neutral, the manifest may be damaged (REAL)
    2012 07-29 15:34:12, info CSI 00000190 [SR] cannot be verified co
    mposante files for Microsoft-Windows-font-TrueType-JasmineUPC, Version = 6.0.6002
    . 18208, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1
    nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutr
    Al, PublicKey neutral, the manifest may be damaged (REAL)
    2012 07-29 15:34:27, info CSI 00000194 [SR] verification complete
    2012-07-29 15:34:27, info CSI 00000195 [SR] check 100 (0
    x 00000064) components
    2012 07-29 15:34:27, info CSI 00000196 [SR] beginning verify
    and the repair operation
    2012 07-29 15:34:27, info CSI 00000197 [SR] cannot be verified co
    mposante files for Microsoft-Windows-font-TrueType-LeelawadeeBold, Version = 6.0.
    6002.18208, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope
    = nonSxS 1, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName n
    eutral, PublicKey neutral, the manifest may be damaged (REAL)

    C:\Windows\System32>Sfcdetails.txt
    'sfcdetails.txt' is not recognized as an internal or external command
    operable program or batch file.

    C:\Windows\System32 >

    Hello

    (1) what exactly happens when you try to install updates?

    (2) you get any error message?

    (3) what is the description for updates which are failed?

    I suggest you try the steps mentioned below and check if it helps.

    Method 1: Try to reset components to update Windows from the following link and then try to install the updates.

    http://support.Microsoft.com/kb/971058

    Method 2: To resolve this problem, I suggest to read the article below and follow the steps in the link and check if that helps.

    Note: It's also applies to windows 7:

     

    How to analyze the entries in log file generating the program Checker (SFC.exe) resources of Microsoft Windows in Windows Vista:

    http://support.Microsoft.com/kb/928228

    You can also consult the following link for more information:

    Troubleshoot problems with installing updates.

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates

    Hope this information is useful.

  • My hotmail account has been hacked. I'm in and the language has been changed to Arabic. I would just close the account.

    PIRATE!

    My hotmail account has been hacked. I'm in and the language has been changed to Arabic. I just want to close the account, but it won't let me. What should I do? The person who hacked it added his yahoo address to my account settings for emailing the password resets, so I have deleted who. It deleted all my contacts. PLEASE HELP ME!

    You must seek assistance from Hotmail.

    Support for Hotmail are at http://windowslivehelp.com/product.aspx?productid=1

    Good luck...

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    my email has been hacked. There are two addresses in my contact list that I did not add. They probably * the site addresses. Standard removal process does not remove them. What can I do to get them out of my contact list?

    You have not necessarily been hacked if it is the only symptom.

    In Hotmail,.
    1. Click on Contacts.
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    3. Click groups.
    4. Click No, thank you to those who show themselves.
    5. Click on change your invitation settings.
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    Noel

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    How is it possible that I had a Skype account? I did not open a.

    Hello Samanthametallia,

    If your Windows Live (Outlook.com) account has been hacked, then I suggest you follow the procedure described in the following link: http://windows.microsoft.com/en-GB/windows/outlook/hacked-account

    A hacker is enough clever delete all history available so that you won't be able to know what information has been sent via Skype, I'm afraid.

    This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

    John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

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    Delete and recreate an e-mail account in Windows Mail lost all the data. You would only on the affected computer. Be sure to restart Windows Mail after deleting the account and before recreating the account.
     
    If no improvement:
    Your AVG antivirus has probably been installed with its default installation option that installs an email scanner. Just disable his e-mail analysis
    is not a sufficient remedy. Uninstall AVG and then reinstall, but select 'custom' install, which then allows you to deselect install his embarrassing email
    scanning module. Better yet, replace it with the free Microsoft security program:
    http://www.Microsoft.com/security_essentials
     
    Gary van, Microsoft MVP (Mail)

    "haves" wrote in the new message: * e-mail address is removed from the privacy... *
    I have the same problem as Marie-Claude.  Windows Messaging will check two email accounts, but the aol imap account will not send or receive, and it is my primary email address.  I have a security zone of windows asking for my username and password which will return an 800cccd91 error (I think) and the message that they are not valid.  The user name and password work fine by going directly on aol.com.  I turned off my avg antivirus mail and makes them require a secure password is not checked in the properties of the account.   I first noticed this problem yesterday after I had changed suppliers for remote access, but with aol imap is the only thing affected. My virus programs and spyware are up-to-date. I've seen several references to this same problem and the only other thing that I've seen mentioned that I did not is to remove and reinstall this account. If I do this, it removes all my emails stored under this account in windows mail?  What this has to do to my other computers running xp and outlook?  Other solutions?  Thank you

    Gary van, MVP (Mail)

  • my iphone 5 s has been disabled. I'm trying to restore my iphone with itunes and itunes asks me to put the password for my iphone. but my iphone does not display the unlock screen. What should I do now?

    my iphone 5 s has been disabled. I'm trying to restore my iphone with itunes and itunes asks me to put the password for my iphone. but my iphone does not display the unlock screen. What should I do now?

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  • HELP, trying to install Illustrator but get this message that I need to download "Adobe Support Advisor" when I go on the site, I see that it has been abandoned, what should I do now? got trapped in the maze of ther HELP HELP!

    HELP, trying to install Illustrator but get this message that I need to download "Adobe Support Advisor" when I go on the site, I see that it has been abandoned, what should I do now? got trapped in the labyrinth HELP HELP!

    Hi Joseeyk67276640,

    'Download Support Advisor' is a generic error, and we need to understand what is causing the problem. Most of the time, its a problem with the download was not successful or downloaded correctly. So, in this case, re-download the software and do not forget to compare the file size of the file downloaded with the file on the server.  From the following link, please download the version of Illustrator, you need: other downloads

    Allows you to check in this case as well and make sure that the download is complete, if the size of the file is correct, to the install.log file.

    Navigate in the log files in one of the following folder:

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    You can use a utility to extract the 7z or gz to unzip.

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    Scroll to the bottom of the log. Look in the section - summary - for lines that begin with ERROR or FATAL and signals a failure during the installation process.

    Copy and paste this section SUMMARIZED here so that we can check for errors. Alternatively, you can analyze the logs yourself. http://helpx.Adobe.com/Creative-Suite/KB/troubleshoot-install-logs-CS5-CS5.html

    Let us know if that helps.

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    Please can you help. My PC has been repaired under warranty during which the motherboard was changed. I cannot now use CS6 design standard because I assume that he thinks it is on another computer. Previous activation was very good. What should I do now?

    Try contacting Adobe personal chat:

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