I've upgraded to FF 11 on 19 March, it was fine. This morning my theme has disappeared, and Norton Identity Safe is not comaptible. NOT HAPPY!

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  10.0 Firefox says it's not compatible with Norton Toolbar, and Norton 360 Identity Safe. We recently had with upgrade to Firefox 9.0. CAN the Norton update/solution provided for Firefox 9.0. somehow be incorporated into 10.0?

  Norton made me send updates/patch via Live Update and my 10 Firefox now compatible with Norton Toolbar and Norton 360, Identity Safe, etc.

• Yesterday, I have successfully downloaded an upgrade of items 10 to 14. No problems. This morning, I downloaded an update of the 14.1 elements. Now I have nothing. How can I fix it?

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• I've upgraded to firefox 4.0, now the toolbar norton and norton secure site will not work

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  Symantec has released updates for Norton 360 and Norton Internet Security to make them compatible with Firefox 4, for details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-4-compatibility-hotfix-is-now-available/td-p/428894

• The button send on my MacBookPro has disappeared and I can't send emails on this device, but I can send it on my iPhone 6. I just upgraded to El Capitan

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• I upgraded to ff 5. Now my robofor toolbar has disappeared and I can't. How can I fix it?

  Can I go back to an older version of firefox?

  I forgot to say that you can reinstall an earlier (before 4.x) version of Firefox and it Roboform 6.x and work earlier than usual.
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• After the upgrade to 4.0 I don't have my Norton Identity Safe 'button '. Where it does go and can I get it back?

  Norton 360 has a button "identity safe" for secure connections that worked fine with Firefox 3.5. Not the same with the 4.0. How can I make this work?

  Symantec needs update their Firefox Add-ons to make them compatible with Firefox 4. They indicated that, for Norton 360, they plan to release a update of Norton 360 to support Firefox 4 in early may - http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web & docurl = 20100720113635EN & ln = en_US

  I don't know about the time scale for the updates for other Norton products. Waiting for the update by Symantec, if you want to use Norton modules, you will need to downgrade to Firefox 3.6.

  Downgrade to Firefox 3.6 first of all uninstall Firefox 4, but do not select the option 'remove my Firefox personal data '. If you select this option, it will delete your bookmarks, passwords and other user data.

  Then you can install the latest version of Firefox 3.6 available to http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your favorite courses, passwords etc.

  I recommend, to avoid possible problems with decommissioning, accessing your profile folder and delete the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Delete these files will force Firefox to rebuild the list of installed extensions, check their compatibility and cancel the toolbar customizations.

  For more information on how to find your profile folder, see https://support.mozilla.com/kb/Profiles

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• After installation or upgrade to Firefox 31, starting Firefox does not display the home page, personalize displays a blank page and the radio button does not work

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  My last attempt helped a little. I uninstalled Firefox 31, cleaned, removed the profile user Firefox, rebooted and then installed Firefox 30. Initial start-up runs and tells me that I'm not up-to-date and the works of button Options. But I can't always customize.

  Then I upgraded to Firefox 31, but then it's back to no start page, no options button and no customization. I can go down to 30 and get customize practically works again.

  Addon only is for McAfee Scriptscan to Firefox 15.1.0, just after installation is disabled.

  Any help would be appreciated. Thank you.

  You can try a different theme of Windows?

  Have you tried to start the computer using Windows safe?

  Start the computer in Mode safe mode with network support Windows (on the startup screen, press F8) as a test.

  • http://www.bleepingcomputer.com/tutorials/how-to-start-Windows-in-safe-mode/

• After the upgrade to the new version of firefox 13.01 I can't play video on youtube and other sites what should I do?

  After the upgrade to the latest version 13.0.1

  I can't open videos from youtube and other sites

  I tried all the solutions, but none works

  I would also consider the following. Recent crashes of some multimedia content (this includes the Youtube videos, some flash games and other applications), in collaboration with Firefox 13 are probably caused by a recent update of Flash 11.3 and/or Real Player browser plugin to malfunction.

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  Flash Plugin - maintain and troubleshoot

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  We'll find other information on more technical issues under these links:

  http://forums.Adobe.com/thread/1018071?TSTART=0

  http://blogs.Adobe.com/asset/2012/06/inside-Flash-Player-protected-mode-for-Firefox.html

  Please tell us if it helped!

• When I upgraded my extesnions 11.0 all disappeared, he says that I did not add ons. Where are they? s

  When I upgraded my extesnions 11.0 all disappeared, he says that I did not add ons. Where are they?

  If these messages have solved your problem, please click "resolved." This archived this thread, so we can focus on other support tickets. Thank you!

• This morning, I received an invitation to update, I 'agreed '. The upgrade has replaced the existing version of Firefox. How can I go back to the version I was using? Help!

  Upgrade to V8 replaced the existing version of Firefox. That's when I found that the V8 does not work with my OS

  Thank you Matt... If I had been able to quickly locate the table with earlier versions of Firefox, I would have been able to solve this problem as soon as possible.

  I'm still not that when asked if Firefox was running slow click on upgrade and when I did, went from 3.n.n in V8.

• My wife tried to update firefox and since then it will not open. When I click it a window appears and says that I have to finish the upgrade a previous version by restarting. When I reboot nothing changes.

  My wife tried to update firefox and since then it will not open. When I click it a window appears and says that I have to finish the upgrade a previous version by restarting. When I reboot nothing changes.

  If the files have already been downloaded, then delete the files in the folder updates\0 and updates.
  
  You can also remove active - update.xml, or even updates.xml (stores the history of update).

  • http://KB.mozillazine.org/Software_Update (Update works not properly)

  C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
  (%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)
  

  Do a cleaning (re) install and delete the folder of the program Firefox (C:\Program Files\Mozilla Firefox\).

  Download a new copy of Firefox and save the file to the desktop.

  • Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html

  Uninstall your current version of Firefox if possible.

  • Do NOT remove the data of a personal nature when you uninstall the current version or you lose your bookmarks and other data in the profile folder.

  Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

  • It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.

  Your bookmarks and other profile data stored in the Firefox profile folder and will not be affected by a relocation, but make sure that you do not select delete data of a personal nature if you uninstall Firefox.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox
  • http://KB.mozillazine.org/Profile_backup
  • http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

• This morning I upgraded FF 6.0 and want my old version back. How can I get that back?

  I would like to uninstall the updated browser that I downloaded this morning (6.0 FF). I see no difference with the last version I had others that I can't use Google redesigned, which is my favorite add-on. I would like to than my old version of FF back. Please help me to do this. Thank you.

  You can try the reactivation of the add-on by installing the Add-on Compatibility Reporter. For more information and instructions, see the following page:

  Re-enable the Add-ons that have been disabled when upgrading from Firefox

  You can also find the old version of Firefox here, but please be warned that older versions had security bugs that are fixed in the latest version.

• My iPad mini asks for a password after the upgrade to iOS 9.3, but no password was put on the device. What is the solution?

  My iPad mini asks for a password after the upgrade to iOS 9.3, but no password was put on the device. What is the solution?

  I guess it is asking you to CREATE an access code. You can disable it later.