I've upgraded to Vista XP, the system crashed and now it says to install the disc so that it can be fixed. He doesn't like XP or Vista disc. How to get a copy of the Vista disk (and not an upgrade) my computer can run.

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  Hello

  Thanks for the reply, I clicked on the link and it shows windows...

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  Hello

  Have you tried using SafeMode w/command invites to perform a system restore?

  1. Press the power button to turn on the computer.
  2. In the first screen, press the f8 key repeatedly every half second until what the Windows Advanced Startup Options screen displays.
     
  3. Press the arrow key down until Safe Mode with command prompt is selected, and then press ENTER. Wait while the Windows Load system files. The Windows log on screen is displayed.
  4. At the command prompt, type rstrui.exe, and then press ENTER. Wait a few moments for the system to open restore window.
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  Using Microsoft System Restore (Windows Vista)

  http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c00807369

  You also have the option to create a backup of your files when you perform a recovery

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• "The cutting tool does not work on your computer right now. Restart etc. "comes when I select the Snipping Tool icon.

  The error message "the snipping tool does not work on your computer right now. Restart etc. "comes when I select the Snipping Tool icon.  However if I select snipping tool in the menu start nothing happens at all.

  Original legislative:

  M.

  Looks like you may have a virus or other malware. Get your updated antivirus program and boot into Safe Mode. Note that some viruses can hide from your normal antivirus program, so you really need to scan in Safe Mode. To enter in Safe Mode when you turn on first, press F8 on every seconds until you get the menu, and then select Safe Mode. Then run a complete system scan.

  -

  Microsoft has suggestions and offerings to

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  -

  Moderator Forum Keith has a few suggestions along this line to

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-Explorer-has-stopped-working/6ab02526-5071-4DCC-895F-d90202bad8b3

  -

  If that suits him fine. If this is not the case, use system restore to go back to an earlier date at the beginning of the problem. To run system restore, click Start-> programs-> Accessories-> System Tools-> system restore. Click on the box that says show more restore points.

  -

  You can check the corrupted system files. Open an administrator command prompt and run SFC if the above does not help. Click START, and then type CMD in the search box, right-click on CMD. EXE and click run as administrator. Then, from the command prompt type sfc/scannow.

  -

  Finally if all else fails, you can look at the rather cryptic system event log. To make, click Start-> Control Panel-> administration-> event viewer tools. Once in Event Viewer system log-click and scroll entries looking for these "error" with indicator see if you can find guidance on where the problem may be.

  `

  When you get your system in good working condition, I invite you to back up your system up to an external hard drive and make it regular periodic updates.

  -

  I hope this helps. Good luck.

• "Configuration of the Windows updates failed. Restoration of the changes. Do not turn off your computer"error when trying to install Windows on Windows 8 updates

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  Stuck into that and can't GET OUT! Failure of Windows updates. Restoration of the changes. Do not turn off your computer.

  Hello

  Please contact Microsoft Community.

  We understand the inconvenience that you are experiencing.

  1. How long it stays on the same screen?
  2. Windows Update is causing this issue?
  3. Have you tried to interrupt the installation at any time?

  When you try to install Windows updates, you get the following error: configuration of the Windows updates failed. Restoration of the changes. Do not turn off your computer. If this occurs, it may take 30 minutes to undo changes, and then the system will display the Windows login screen. Suggest you not to interrupt this until he completely undo these changes.

  Please see the article below and see if this can help you.

  https://support.Microsoft.com/en-us/KB/949358

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  Hello

  Thanks for posting your query in Microsoft Community.

  I understand you have questions while, Windows 8.1 in the computer installation.  We are happy to help you in the matter of fixing.

  You can try to follow these suggestions mentioned in the Microsoft article below to solve the problem with the installation of Windows 8.1 because Windows 8.1 is also an update for Windows 8 and these suggestions would help you with the same.

  "Configuration of the Windows updates failed. Restoration of the changes. Do not turn off your computer"error when you try to install Windows updates

  http://support.Microsoft.com/kb/949358/en-us

  Note: refer to "How to reset the computer to start normally after a boot minimum troubleshooting" to prepare the computer to start as usual after a repair.

  Important: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.

  If this does not help then, try to disable anti-virus and see if that helps.

  Disable the anti-virus software

  (Also applies to Windows 8 and 8.1 of widows)

  http://Windows.Microsoft.com/en-us/Windows/disable-antivirus-software#1TC=Windows-7

  Note : Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attack.

  I hope this helps. Otherwise, feel free to write us again for more assistance, and we will be happy to help you come.