I've upgraded to window 10, but not happy with windows 10 I returned to windows 7, but I'm unable to log on to the pc. the pointer of the mouse and keyboard are frozen device, even in safe mode.

After the upgrade to windows 10, I loved not the style was thus to Windows 7, but I have not been able to log on the PC since. He's going through commissioning, but when on screen password box the pointer of the mouse and keyboard do not respond.

This happens in safe mode for.

The PC is a Sony Vaio laptop.

Any suggestions,.

John

Hello Orwell,

Thanks for posting your query in Microsoft Community.

You have a Windows 7 installation disc?

As you cannot start your computer at all, I suggest to run a Startup Repair to repair the damaged boot system files and try to boot into normal mode. See the section: How to use Startup Repair in the following link.

Startup Repair: frequently asked questions

If this does not help, try to boot from a disc to install Windows 7 on the Windows recovery environment mode and then try to run the Startup Repair tool and check if you are able to start normally with mouse and keyboard.

Hope this information is useful. Let us know if you need more help, we will be happy to help you.

Tags: Windows

Similar Questions

  • Re-enter the key of W7, but my mouse and keyboard are not active?

    Hi guys when I turn on my computer now, it sends me directly on a screen where it asks me to re - enter the key of W7, I I try this but recognized the tRNA of the mouse and keyboard. After about 2 minutes, it goes to a screen where it says "this copy of Windows not genuine."

    If you can shed some light on how to get the mouse and keyboard to the rear, it would be great.

    Thank you!

    Have you tried to connect the keyboard and mouse to different USB ports?

    Is it wireless or wired keyboard and mouse?

    You can always re - enter the product key when you reach the office by following these steps:

    Press Windows key + R

    Type: slui.exe 3

    Press enter

    Enter the product key and click next to activate via the Internet.

  • problem with the mouse and keyboard and windows update does not work

    Since last week to start the computer, I get an error message that the mouse and keyboard functions do not work. He then seeks the errors and then indicates that the service restarts. I want to fix this problem and according to Microsoft hardware, I should download "mkc.msi", which is missing from my computer, but when I do a search for a download, it always automatically directs me to the section "community". How can I correct this problem and get the appropriate download? I use Windows Pro 64 bit with IE 11 on an Acer laptop. I have the Acer site but it was a great help. Also, for the last 6 months, I could not update my computer windows update feature does not work and no error code is presented. I tried everything to restore or re-download the windows update feature, but nothing works, or I can't find a source. I got a blue screen 3 times indicating that windows must be updated and has been the reason for the blue screen. Unfortunately, I don't have a Windows 7 reinstall drive when restarting it spilled about 85 MG of data but not identify what has been dumped. Of course I could use help on this major problem as well even if it cannot be in the category correct community.

    Hello

    I understand that you are having trouble downloading MKC. MSI. I would certainly help you to fix this problem.

    Method 1:

    If you are referring to Microsoft Mouse and keyboard Center, then check out these links to download.

    Download mouse and keyboard Center to get the best out of Windows 8

    Mouse and keyboard Center 2.0 (formerly IntelliPoint and IntelliType Pro)

    Method 2:

    You can consult the following Microsoft article if you are unable to install the updates of Windows on the computer.

     

    Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2

    http://support.Microsoft.com/kb/2509997

    Important: When running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data can be lost.

    Registry warning

    To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    322756 (http://support.microsoft.com/kb/322756/)

    How to back up and restore the registry in Windows

    I hope this helps.

    Please report if the problem persists and we will be happy to help you further.

  • After the update to el Capitan my iMac will not be asleep. I put it to sleep and turn off the mouse and keyboard that goes with it, and 5-10 minutes later, he wakes up on his own. Now, I have to stop it after use and each time only. Major pain

    After the update to el Capitan my iMac will not be asleep. I put it to sleep and turn off the mouse and keyboard that goes with it, and 5-10 minutes later, he wakes up on his own. Now, I have to stop it after use and each time only. The Major pain. Any help would be greatly appreciated.

    Please test after taking each of the steps that you have already tried:

    Step 1

    Take all of the measures suggested in this support article, including those under the title "If the previous steps do not work." It is the starting point for a new effort to solve the problem.

    Note that, as stated in the article, the computer will not sleep, if some sharing services are enabled. In the menu bar, select

     ▹ System Preferences... ▹ Sharing

    Disable all sharing services.

    Step 2

    If sharing music iTunes home sharing is enabled, disable it or quit iTunes. Do the same with third-party applications that have a similar feature.

    Step 3

    Select

     ▹ System Preferences... ▹ Accessibility ▹ Speakable Items: Off

    Step 4

    Select

     ▹ System Preferences... ▹ ▹ Advanced Bluetooth...

    and uncheck the two boxes marked

    Open Bluetooth Setup Assistant at startup if...

    Step 5

    Reset the printing system.

    Step 6

    Back up all data.

    Triple-click on the line below on this page to select, then copy the text to the Clipboard by pressing Control-C key combination:

    /var/vm

    In the Finder, select

    Go ▹ go to the folder...

    from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return.

    A folder named 'vm' should open. Inside, there may be a file named 'drag '. Move this file and only this one in the trash, but do not yet empty. You will be asked for your password. Close the folder window.

    Restart the computer and empty the trash.

  • is there a single mouse driver to carve microsoft ergonomic mouse? The "Mouse and keyboard Centre 2.3" driver/software is not compatible with my other keyboard...

    Hello!

    So I went on the microsoft Web site to download the software/driver for my "Microsoft sculpt ergonomic mouse", but is the only driver/software they listed the "mouse and keyboard Centre 2.3", which seems to be for their mouse and keyboard...» I tried to install, but after installation than my other brand non-microsoft (mark i-rocks) 2.4 ghz wireless keyboard Connect is more to his receiver and I am unable to use the keyboard. I tried resynciing and everything but nothing works only as long as this "keyboard and mouse center 2.3" driver/software is installed, so now I have to uninstall that and just use the regular driver for the "microsoft sculpt ergonomic mouse" I have, so I can use my keyboard...

    I want to know, is there another older version of mouse only driver/software that I can use with my "ms sculpt ergonomic mosue?  Maybe the latest intellipoint mouse driver would work? What is the latest version and how to find?    or only the "keyboard and mouse Center 2.3" works with this mouse?  so in this case, I have no other choice than to use the generic mouse driver?

    Thanks in advance for the help!

    lendbz

    I finally thought to it. Apparently, when you install the software/driver "Mouse and keyboard Centre 2.3" for the "mouse sculpt ergonomic microsoft", it will install both the driver for mouse and keyboard correspondence pilot as well, even if I only have the keyboard.  I tried this software even with my old microsoft natural wireless laser mouse 7000 and time that he installed only the mouse driver. I'm guessing that the nano-receiver for the mouse ergonomic sculpt can receive both the ergonomic keyboard and ergonomic mouse? .

    If the software installed one "microsoft USB dual receiver Wireless Mouse" under "Mice and other pointing device" in the Device Manager and a "receiver double USB microsoft wireless keyboard' under 'keyboard '.  What I did is simply to go into the Device Manager and uninstalled the driver "microsoft USB receiver double wireless keyboard" and check the box to "delete the driver for this device" so that the keyboard driver will not return and be a pilot and leave just installed microsoft mouse, so now I don't have that the "microsoft USB dual receiver Wireless Mouse" and the generic driver keyboard "HID Keyboard Device" in Device Manager to the the microsoft place unwanted, one, now I can go ahead and install any brand wireless/wired keyboard and the microsoft keyboard driver no longer interfere with it.

  • Windows 7 take too long to the mouse and keyboard anable.

    Hello

    I have replace my SSD HARD drive (2 hard drives 120 GB each RAID 0) w / Windows 7 Pro 64 bit. After the replacement windows take longer time to activate the mouse and the keyboard - 5/10 seconds.
    I've updated the drivers for the two, but still have the same question. The boot is faster, but the mouse and keyboard take longer to wake up.

    Any help?

    Thank you

    M. Vilela

    Hi MVilela,

    Thanks for asking this question to Microsoft Community!

    I understand that after the replacement of the hard disk of the computer takes too long to turn on the mouse and the keyboard.

    Your Windows 7 is better suited in the TechNet forums. I suggest you to send your query there.

    Here is the link: http://social.technet.microsoft.com/Forums/en-us/w7itproperf/threads

    It will be useful. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.

    Kind regards!

  • Trackball Explorer not included in the center of the mouse and keyboard 2.2.173

    All versions of the center of the mouse and the keyboard (by 2.1.177) have included support for trackball Explorer.  MS site shows that it is a device that is supported for mouse and keyboard Center, but the current version 2.2.173 is a template for the trackball Explorer and device file is no longer appears in the central screen of the mouse and the keyboard.  What gives, and when it's going to be fixed?

    Just noticed this myself after Windows Update has given me a new version of the center of keyboard and Mouse - Trackball Explorer is most recognized that unlike that suggests the Web site.

    Have had to reinstall IntelliPoint 8.2 until this has been resolved...

  • loop running only when the mouse or keyboard are active

    Hello

    I started a few weeks ago a pretty big VI. Most of the program is included in a large loop. But I feel it's to slow down unnecessarily. So to optimize it, I would like that the VI only works when the mouse or keyboard is acting on it. It would free up the CPU when I do not use it without having to shut it down. I found on the internet how to use the "wait for" to slow down the loop, but in doing so, some parts of the VI that must run in real time also slow down. I think that my idea should be more effective as well for applications in real-time and to free the memory.

    Accordingly, how can I ask the while loop to skip to the next iteration only when you press the mouse button or when a field is filled by the keyboard? Or is there an alternative for the while loop?

    Thank you

    Isaac

    Hello

    You can check this by using the structure of the event and monitor the activities of the mouse and the keyboard.

    I have change a simple VI to show this, please see the attachment.

    In the meantime, you can consult this example available on ni.com

    http://zone.NI.com/DevZone/CDA/EPD/p/ID/3924

    Kind regards

    Lou KwokHow

    AE OR Singapore

  • Bluetooth Arc touch mouse without being detected by the "mouse and keyboard Center."

    The mouse is paired with your PC via bluetooth and works very well.  (Please re-read that last sentence before you send information on how to pair.)

    However, when I open the Microsoft Mouse and keyboard Center, it says "no device detected".  For example, I can't change the settings of the mouse. There are the most annoying rattling noise that I would turn off.

    Have uninstalled Microsoft Mouse and keyboard Center, reinstalled latest version. IM using windows 7.

    Hello Frazer,

    We want to get this support, please follow the steps on how to solve Microsoft Mouse and keyboard issues:

    1. run the hardware store in Windows 7.

    2 steps on how to install the driver in compatibility mode:

    a. do the driver installation file right click and select properties and then tap or click on the Compatibility tab.
    b. check run this program in compatibility mode.

    c. press or click the menu drop down and select a previous operating system, and then tap or click OK.
    d. try to install the driver and verify.

    Let us know how it goes.

    Kind regards

  • Pavilion 550-153NA: allow me to interact with the mouse and keyboard when Windows 7 starts at startup

    Hello

    I am trying to downgrade from Windows 10 in Windows 7. I tried to install Windows 7 but it keeps telling me that "Windows Setup experienced an unexpected error. To install windows, restart the installation. "I rebooted several times, but I still have the error. Then, I tried to install it by starting the drive at startup. All charge very well and the configuration screen appears. But I went to move the mouse, but it should not move. I tried several different mice and keyboards, but there was no hope, both USB 3.0 and 2.0. I did some research and found that you have to enable 'Legacy Support' in the BIOS. I did this, but there was still no movement.

    If someone could apply their knowledge via a comment, it would be very appreciated that I constantly tried since end of December 2015!

    Thank you very much

    I would try this new link.

    __Windows Setup has encountered an unexpected error. to install the reboot, the installation error code 0x0

    Let me know if it works

  • I get a disk hard disk at the end of my slider and my tooth blue mouse and keyboard are inadmissible

    I have a Toshiba Tecra M7 tablet. It works with Windows XP Professional. It was working fine until yesterday and then the Blue Tooth keyboard and mouse becomes inadmissible. It works with the keyboard of the LT and pointing the finger, so the system is OK but the keyboard and mouse (the two blue tooth) do not work and I get what seems to be a drive leading the pointer?

    I also tried to use a hard wire on the USB mouse and it does not work either. I use a dock and a powered USB 4 port hub.

    Hi 1033whitney,
     
    -Did you of recent changes made to your computer before this problem?
     
    Try these methods in order:
    Method 1: If your USB port does not work, follow the steps listed in this article to resolve the problem:

    USB port may stop working after you remove or insert a USB device

    Method 2: Run the troubleshooter from the link given below and if that helps.

    Hardware devices not detected or does not

  • The VM cannot accept the mouse and keyboard in Windows 8.1 hosted environment

    Hi experts,

    Recently, I installed VMWare Workstation on Windows 8.1 10.0.2. Loading VM existing comments, I found that the guest VM (Windows 7 and Windows Server 2008) could not accept a keyboard input and mouse click. I wonder if anyone has experienced the similar case and all available solutions.

    Thank you

    Brian

    I have a similar problem that arose just in these days too in the Console Workstation 10.0.2 on update Windows 8.1 (works RDP via remote access to the VM, i.e.). Œuvres for keyboard, but the mouse does not work on any type of VM, Windows 2012 R2, Windows 8.1, Ubuntu 14.04. New installation of virtual machine or reinstall workstation 10.0.2 brand does not solve the problem either. Last update of Windows on Jun - 16, was a cumulation of KB2962409 who might have something to do with it.

    Thoughts anyone?

    64dude

  • Windows 7 Home premium da 64 bit - set the mouse and keyboard

    3 month old samsung RV520 laptop.mouse cursor moves randomly.  in typed text, it jumps around in other places.  It does in the two
    Hotmail and verizon accounts e-mail, also in microsoft word.  the change scree sometimes without my click.  Samsung updates will be
    No installation, the screen scrolls not in far enough for me to accept square.  the location of the text is passed to different places on
    8fois by typing this short message.  Thanks for any help.  -Thomas beard

    Hello ThomasBeard,

    This thread has been created in the Microsoft answers Site Feedback forum. the Microsoft moderation team has moved this thread on the forum of the Performance and maintenance.

  • The system restore. I can't even to safe mode or a command prompt.

    How should I do system restore when I can't even at a command prompt or safe mode.  I tried to open using two techniques, but the computer crashes as drivers are loaded.  all this happened after I had an automatic download of the latest updates of microsoft xp.

    The good news is that you have an installation CD of Windows XP (from what you describe). The method described here should work for you:

    http://support.Microsoft.com/kb/307545

    Type carefully!

  • Cannot type in the address bar or search... even in safe mode

    I use Firefox for years, so I'm not new at this. I already tried in SafeMode... same problem... so who says this isn't an add-on / plugin problem. I have not installed brand new in any case within a period of time.

    The only thing I can think is playing the game DC Universe Online I could hit a key combination and I was check what competencies would be a good thing on the Web site and the tab then return in the game. But what combination of keys would prevent you from typing in the search bar or the address bar?

    I'm able to stick in the bar and in this way but if I type and copy it from another browser to search... I might as well just use this other browser.

    After much searching I found the answer here:

    https://support.Mozilla.org/en-us/questions/947513

    «Some have reported that one or several times by pressing the F9 + Windows worked to solve problems with typing in Firefox bar does not.»

Maybe you are looking for