I want to buy a license Adobe Cloud from a dealer in Ireland while the computer is in Thailand. There will be no problem?

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• Hello! I bought a new laptop and want to transfer my license Adobe Acrobat from the old to the new. How should I proceed? Thanks a lot for your support

  And I need a case number

  Hi ignacioc88930998,

  Which Version of Acrobat you have? And on what operating system you are trying to install it on?

  Unfortunately we can not help you with the file number, you will need to contact our support here https://helpx.adobe.com/contact.html

  

  Let us know if this helps!

• Wanted to buy three licenses of creative cloud for three different users with a single credit card. [was: HELP!]

  Hi, I wanted to buy three licenses of creative cloud for three different users with a single credit card. I am connected to my computer three times and the buyer licenses three. Now, I found that all licenses are associated with MY ACCOUNT! Is this normal?

  Orders are not yet completely resolved, and once this is done, you can directly contact billing support team.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

  https://helpx.Adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp

  Concerning

  Rajsahree

• Can we buy a license ADOBE DC but install ADOBE XI on our computer instead?

  Can we buy a license ADOBE DC but install ADOBE XI on our computer instead?

  N °

• Is it possible to buy additional licenses so that I can legally install XP for the given PC?

  Purchase additional licenses of XP to charitable purposes.

  G ' Day.

  Seems I entered company free charity PC by accident. I fix PC for needy people in my community and have been recently
  Gift of parts which I now build computers for those who cannot afford it. I have an authentic copy of the retail of Windows XP Professional
  but I don't want to break any laws by installing it on several PC. Is it possible to buy additional licenses so that I can legally
  install XP for the given PC?

  I'm in the Australian Navy and can not afford to buy XP for each PC, I'm donating. Shipping with Linux does not work too well for these people because they are for the most computer illiterate and only know windows.

  See you soon.
  Select this option.

  G ' Day.

  Seems I entered company free charity PC by accident. I fix PC for needy people in my community and have been recently
  Gift of parts which I now build computers for those who cannot afford it. I have an authentic copy of the retail of Windows XP Professional
  but I don't want to break any laws by installing it on several PC. Is it possible to buy additional licenses so that I can legally
  install XP for the given PC?

  I'm in the Australian Navy and can not afford to buy XP for each PC, I'm donating. Shipping with Linux does not work too well for these people because they are for the most computer illiterate and only know windows.

  See you soon.
  Select this option.

  Windows XP is no longer sold by Microsoft.  You will need to search the Internet and find a place you trust or inquire locally.  Unfortunately - this is where you are at.

• How to transfer my license Adobe Creative Suite Design and Web Premium for the new computer laptop?

  Hello

  I recently bought a new laptop and want to transfer my license Adobe Creative Suite Design and Web Premium on my new computer laptop. Please tell us the steps how to disable my old laptop and transfer/install to my new laptop.  Thank you very much.

  Concerning

  Angie

  You should not disable since you are allowed to have two active facilities.  But if you don't want to have a backup available facility, and then to turn it off, just to open one of the applications and choose disable in the Help menu.  That will disable the suite together.

  To install on the new machine, simply install it yourself you did initially.  If you downloaded it initially then you'd find a link for it to yoru online Adobe account.  Otherwise, you will find a link to the next page:

  Download and Installation Help-

  https://helpx.Adobe.com/download-install.html

  If you still can not find a link then indicate what version of the suite you need and can probably provide a more direct link.

• The person who introduced the Adobe Stock and Adobe Cloud composition to our business has left the company. I tried to change the admin myself, June Simonton and let myself do. What I'm doing.  The previous person's e-mail is tkea

  What should I do when the person who introduced the Adobe Stock and Adobe Cloud composition to our business has left the company? I tried to change the admin myself, June Simonton and let myself do.  Email of the previous person is < deleted by the moderator >

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  Hello

  Please see creative cloud for teams FAQ: How can I manage my account teams?

  Hope that helps!

  Kind regards

  Sheena

• I bought the software for Adobe photoshop lightroom 5 Office depot, I have the serial number to download that will work in the United Kingdom if I sell it to someone out there

  I bought the software for Adobe photoshop lightroom 5 Office depot, I have the serial number to download that will work in the United Kingdom if I sell it to someone out there

  If you have a serial number US and that the person has an ID Adobe UK I don't think it will work... but you'll have to ask Adobe (it is an open forum, not the Adobe support)

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  Read also the transfer (sale of your software) https://forums.adobe.com/thread/1355892

• Try to download adobe first pro, but does not appear in the computer

  Try to download adobe first pro, but does not appear in the computer

  Premiere Pro is 64-bit.

  You must run a 64-bit operating system to install and run Premiere Pro.

• I want to cut out spaces (bottom) of a ramp, so when I move the ramp to another location, you will be able to see through the cutting of the spaces and see the new view behind the railing

  I want to cut out spaces (bottom) of a ramp, so when I move the ramp to another location, you will be able to see through the cutting of the spaces and see the new view behind the railing

  marvwfactor

  What version of Premiere Elements and on what operating system works - it?

  Video or?

  Waiting for more information, you can apply ChromaKey (an effect of overlay of the effects of the program) to convert the solid color background areas in transparency. The success will depend on the nature of the solid color and how his strong colorrelates to the rest of the colors in the image.

  Please review and consider and provide more information, so that we can give you an answer with substance.

  Thank you.

  RTA

• I have a question on the membership of your company. Currently, we have 2 licenses (I think), but may need more. We want to set up licenses for our office and would like to know the subscription fee has resulted.

  Currently, we have 2 licenses for creative cloud and need more. I wonder the cost of a subscription business. Can anyone help?

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• How to transfer a license Adobe Lightroom from a PC to an Apple?

  I bought Adobe Lightroom in the year for a PC.  Due to computer problems, I need to replace the computer and plan of buying an Apple.  Can I transfer from a PC to an Apple license?  If Yes, how should I do that?

  Download and install the Apple version.  Use the same serial number, that you already have for her.

  Lightroom - all versions

  Windows

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows

  Mac

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

• I want to buy an iPhone that is from the United Kingdom, but I live in Lithuania - guaranteed?

  Hello, I had the opportunity to buy a new iPhone from Apple 6 from a person, but I live in Lithuania and that the phone is from the United Kingdom. How would it be with the guarantees? He said "guarantee international Apple from the moment wherever the phone is activated. I would be eligible to get the safeguards in Lithuania, or I will ship to UK and etc. ? Because I'm unwilling to do that, only in my country.

  The person trying to sell you a bill of goods. There is no international guarantee on iPhones, and you can even ship directly to Apple. It was probably stolen. Stay away from this person... don't believe what they say.

  Good luck

  GB

• Creative Cloud Desktop Access does not work after the computer loses power

  No crashes, no power surge in surge protector, not questions of cable or internet problems, creative cloud was installed and opened when the computer turns off while I was away from the office.  After restarting the creative cloud would not open access by computer.  I tried to uninstall and when unistall was over I had a message saying uninstall completed with errors.  I was not able to download access Office creative cloud of my creative cloud account or one of the other programs.  Only, I get a message saying that the failed download...

  you could run cc cleaner and then reinstall: http://www.adobe.com/support/contact/cscleanertool.html

• Windows wants to install 6 updates every time that I log out or put the computer in mode "Eve"

  I can't stop or have food options on.  I expect the updates to install.  It is said that they have installed and the next time I start there they are.

  Hi Happygrammy,

  Welcome to the Windows Vista answers Forum!

  This could happen if the update that you are trying to install are damaged during the process. To prevent this all the time you need to maybe uninstall the updates, and install them one at a time.

  To do this, you will need to make a list updates that are the cause of the problem, then go to install update history and uninstall them manually. Then download these updates and install them in clean boot mode.

  To help resolve the error and other messages, you can start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  Steps to put the system in clean boot include:

  1 log on to the computer using an account with administrator rights

  2. click on start, type msconfig.exe in the start search box and press ENTER to start the System Configuration utility.

  If you are prompted for an administrator password or for confirmation, type your password, or click on continue

  3. on the general tab, click Selective startup, and then clear the check box load startup items. (The check box use the file Boot is not available.)

  4. on the Services tab, click to select the skin all the Microsoft services check box, and then click Disable all

  Note: Following this step lets services Microsoft continue to run. These services include networking, Plug-and-Play, record of events, error reporting, and other services. If you disable these services, you can permanently delete all restore points. Do not do this if you want to use with existing restore points system restore utility

  For more information about the clean boot, follow the below given link:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  1. click on start, type msconfig.exe in the start search box and press ENTER.

  If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

  2. on the general tab, click the Normal startup option, and then click OK.

  3. When you are prompted to restart the computer, click on restart

  You will need to maybe reset the Windows Update components, download the Microsoft fix - it from the link and run the wizard that automatically resets the windows update components, if it does not, I recommend that reset you manually update windows components from the link: http://support.microsoft.com/kb/971058

  These steps should solve the problem, give it a try and check if you are able to perform windows updates.

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.