I want to remove/erase/print driver to Windows 7 and can't find any documentation.
New DELL Windows 7 computer (within 30 days) and want to remove persistent / printer driver.
Could not find any documentation on the issue, and neither DELL nor Microsoft are willing to provide any type of support, unless its paid for a product or service that is less than 30 days old.
OK, I found the solution to this problem... the info above is correct as it goes, but in my case, there was no option to erase the print on both printers 'ghost' queue because they were disconnected and (b) it has been shared on the network unavailable, so no option to the print queue was posted and had a printer assigned to TCP/IP port.
Here's how I did, step by step:
1. right click on desktop, create a new shortcut with the target under 'cmd.exe '.
2. right click on the shortcut, "Run as Administrator".
3. run the tool printui: printui/s/T2
4. try to remove printers. If this does not work...
5. click on start > run > Services.msc
6 locate the print spooler service and right click > properties > stop him.
7. open my computer and go to c:\Windows\System32\spool\Printers
(you will need to say 'oK' to access the file).
8 REMOVE the contents of this folder.
9 restart the print spooler service.
10. go back into the printui utillity (might need to restart using the same method as above) and try to delete printers again. This time it should work. If necessary, see the "Ports" tab and delete all TCP/IP ports that are associated with the old printer.
11 Last but not least, I checked the other computers on my home network to see if any of these was located at the old printer and I removed these mappings, as the date of the spooling documents suggest it was printed in time once it has been deleted physically.
Tags: Windows
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