I want to stop a print job, but he won't stop. It keeps printing over and over again the same work.

my printer keeps repeating over and over again the same print job, and I can't seem to stop. I tried cancelling but it stops and when I go to print something again it prints the same job, I canceled. Help

Hello

Try the following.

From the desktop, hold down the Windows key and press R.  In the run window, type services.msc and press to enter.  Scroll down to the print spooler service, right click and select Properties, then click the Stop button.  Now search for C:\Windows\System32\Spool\PRINTERS, then delete the work inside this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.

Restart the computer and you should find that the document has been deleted.

Kind regards

DP - K

Tags: HP Printers

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