I was forced to upgrade to Windows Live Messenger, but even after the update of XP and the office, I always an OnCatalogResult: error 0x0072ee6

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  Hello
  I'm having problems with my windows live messenger. After a few updates, did to windows, that it does not now. How open it is written that he found an error and it closes and Windows informed when there is a solution to the problem.

  I tried to recover the windows system to the time before that updates that ends the correct functionality of the Messenger and then it worked again, but only for a short period.

  Then, lately after that automatic updates have been made again, the Messenger stops working with the same error message.

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  I already tried uninstalling and reinstalling messenger, but without success.

  I think that this has happened when one of the updates have been interrupted in the middle because of a loss of power.

  Thank you
  Welcome to the Germany

  David

  Hello

  UINSTALL Live messenger and clean the registry with CCleaner. Note, maybe you must remove Live messenger elements to the registry yourself. Install it again:

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  In dealing with the problem with Windows Live Messenger, I recommend you post your question in Windows Live Solution Center for assistance.

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  Hi Ernie,.

  Here are a few things that you can watch in which could be causing the problem.

  1. the date on your computer needs to be properly defined - double click the clock verify that the time and date are set.

  2. If your password information is not saved, make sure that you type it in with the proper case (uppercase or lowercase).

  3. change your password @ https://login.passport.com/ChangePW.srf to something smaller (less than 10-12 characters), and then try to connect again.

  4. If you use a firewall (like Norton Internet Security, ZoneAlarm etc.), it is possible that Messenger doesn't have the correct rights to access the Internet. You can try to re / add Messenger to the allowed list of programs in your firewall.

  5. If you disabled your firewall in the past, it may be blocking Messenger - always try to reboot and see if that helps the situation. You can also try to uninstall a firewall installed, to check that it isn't causing a problem (even if it is disabled).

  6. clear your IE cache and cookies - open Internet Explorer > click the Tools menu > Internet Options > click the button Delete files and when it is finished, click Delete Cookies.

  7. check your IE security settings--open Internet Explorer, click on tools, then Internet Options menu, click the Advanced tab, scroll to the Security section and make sure 'Search' evocation of server certificate is not checked. Also make sure that "use SSL 2.0"and the use SSL 3.0 is checked, then click OK."

  8. Click Start, then run, and enter the following information:

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  Click OK, and then do the same for the following:

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  regsvr32 initpki.dll
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  Additional information:

  How to optimize Internet Explorer.

  You can also post your questions about Windows Live Messenger at https://support.live.com/?scrx=1

  Kind regards
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  Microsoft Answers Support Engineer. Visit our Microsoft answers feedback Forum and let us know what you think.

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